Question 1

_____________ can limit innovation and is a lose-lose approach to decision making.

Accepted Answer

A)  Majority rule 
B)  Compromise 
C)  Consensus 
D)  Decision by leader 
A)  Majority rule 
B)  Compromise 
C)  Consensus 
D)  Decision by leader B

Question 2

Groupthink occurs as members of teams begin to think alike.

Accepted Answer

A) True 
 B)False  False

Question 3

During __________, the central form of team communication, leadership can be shared, goals and purposes can be defined, a team identity can be developed, and innovation can be fostered.

Accepted Answer

A)  meetings 
B)  announcements 
C)  agenda writing 
D)  brainstorming 
A)  meetings 
B)  announcements 
C)  agenda writing 
D)  brainstorming A

Question 4

For what reasons do groups often times fail to describe and analyze issues that can become problematic?

Accepted Answer

A)  People assume everyone already knows what the problem is without discussing it. 
B)  The group leader fails to set a proper agenda for the group. 
C)  Group members become too distracted due to monotonous meetings. 
D)  External pressures force the group to reach a decision too fast. 
A)  People assume everyone already knows what the problem is without discussing it. 
B)  The group leader fails to set a proper agenda for the group. 
C)  Group members become too distracted due to monotonous meetings. 
D)  External pressures force the group to reach a decision too fast.

Question 5

In the unite approach, a _________ is a demand that includes each person's solution to the problem.

Accepted Answer

A)  stance 
B)  platform 
C)  position 
D)  none of the above 
A)  stance 
B)  platform 
C)  position 
D)  none of the above

Question 6

The most efficient and productive employees break traditional organizational norms.

Accepted Answer

A) True 
 B)False

Question 7

A well-constructed agenda should indicate the topics to be covered, the length of time allotted to each topic, the person responsible for reporting on each topic, and the time allotted for new business.

Accepted Answer

A) True 
 B)False

Question 8

What definition correctly defines effective use of the round robin technique?

Accepted Answer

A)  making sure the most talented people have the greatest amount of time to talk 
B)  allowing all members to listen and not interrupt while other team members are speaking 
C)  listening to all ideas offered and carefully remove the least valuable one after each round 
D)  making a list of all the ideas offered and leave the final solution to a group vote 
A)  making sure the most talented people have the greatest amount of time to talk 
B)  allowing all members to listen and not interrupt while other team members are speaking 
C)  listening to all ideas offered and carefully remove the least valuable one after each round 
D)  making a list of all the ideas offered and leave the final solution to a group vote

Question 9

What is groupthink? Briefly describe the causes of groupthink and ways to avoid it.

Accepted Answer

Groupthink is a psychological phenomenon

Question 10

Which of the following is a relationship role?

Accepted Answer

A)  gatekeeper 
B)  developer 
C)  coordinator 
D)  initiator 
A)  gatekeeper 
B)  developer 
C)  coordinator 
D)  initiator

Question 11

Which is the best option for a leader deciding on who should attend a meeting?

Accepted Answer

A)  Someone from each department should attend. 
B)  As many employees as possible should attend. 
C)  Only people who are contributing to the topics for that day should attend. 
D)  All the administrative staff should attend. 
A)  Someone from each department should attend. 
B)  As many employees as possible should attend. 
C)  Only people who are contributing to the topics for that day should attend. 
D)  All the administrative staff should attend.

Question 12

A team is distinct from a group in that within teams, members share leadership responsibility.

Accepted Answer

A) True 
 B)False

Question 13

Criteria refer to the standards used to make

Accepted Answer

A)  sure that a deadline is met. 
B)  a decision. 
C)  a change occur. 
D)  something out of nothing. 
A)  sure that a deadline is met. 
B)  a decision. 
C)  a change occur. 
D)  something out of nothing.

Question 14

What is the purpose of a devil's advocate?

Accepted Answer

A)  to push for a decision to be made in a timely manner 
B)  to point out obvious flaws in each solution 
C)  to make sure unpopular views are discussed 
D)  to provide the vote to make the majority 
A)  to push for a decision to be made in a timely manner 
B)  to point out obvious flaws in each solution 
C)  to make sure unpopular views are discussed 
D)  to provide the vote to make the majority

Question 15

Meetings should be kept at the same time of day and time each week in order to develop a routine schedule for employees.

Accepted Answer

A) True 
 B)False

Question 16

All of the following influence whether a meeting runs effectively EXCEPT

Accepted Answer

A)  meeting environment. 
B)  meeting topic. 
C)  meeting participants. 
D)  all of these influence whether a meeting runs effectively. 
A)  meeting environment. 
B)  meeting topic. 
C)  meeting participants. 
D)  all of these influence whether a meeting runs effectively.

Question 17

Stefan and his coworkers are attending a meeting and have concerns about a decision that is about to be made but do not speak up because they do not want to be the voice of dissent. The decision is ultimately carried through, to disastrous results. Stefan's team meeting has resulted in

Accepted Answer

A)  an organizational dilemma. 
B)  cohesiveness. 
C)  conflict. 
D)  groupthink. 
A)  an organizational dilemma. 
B)  cohesiveness. 
C)  conflict. 
D)  groupthink.

Question 18

Needs and concerns of all parties involved are addressed under which approach to handling conflict?

Accepted Answer

A)  position 
B)  unite 
C)  fight 
D)  flight 
A)  position 
B)  unite 
C)  fight 
D)  flight

Question 19

Meetingthink results from

Accepted Answer

A)  poorly run meetings. 
B)  false empowerment. 
C)  overload. 
D)  all of the above 
A)  poorly run meetings. 
B)  false empowerment. 
C)  overload. 
D)  all of the above

Question 20

Why do the warriors play such an integral role in groups?

Accepted Answer

A)  They make sure the team is meeting its objectives. 
B)  They ask the critical "what if" questions. 
C)  They make certain the plan is successfully implemented. 
D)  They help convince skeptical group members to follow the plan. 
A)  They make sure the team is meeting its objectives. 
B)  They ask the critical "what if" questions. 
C)  They make certain the plan is successfully implemented. 
D)  They help convince skeptical group members to follow the plan.

_____________ can limit innovation and is a lose-lose approach to decision making.

Groupthink occurs as members of teams begin to think alike.

During __________, the central form of team communication, leadership can be shared, goals and purposes can be defined, a team identity can be developed, and innovation can be fostered.

For what reasons do groups often times fail to describe and analyze issues that can become problematic?

In the unite approach, a _________ is a demand that includes each person's solution to the problem.

The most efficient and productive employees break traditional organizational norms.

A well-constructed agenda should indicate the topics to be covered, the length of time allotted to each topic, the person responsible for reporting on each topic, and the time allotted for new business.

What definition correctly defines effective use of the round robin technique?

What is groupthink? Briefly describe the causes of groupthink and ways to avoid it.

Which of the following is a relationship role?

Which is the best option for a leader deciding on who should attend a meeting?

A team is distinct from a group in that within teams, members share leadership responsibility.

Criteria refer to the standards used to make

What is the purpose of a devil's advocate?

Meetings should be kept at the same time of day and time each week in order to develop a routine schedule for employees.

All of the following influence whether a meeting runs effectively EXCEPT

Stefan and his coworkers are attending a meeting and have concerns about a decision that is about to be made but do not speak up because they do not want to be the voice of dissent. The decision is ultimately carried through, to disastrous results. Stefan's team meeting has resulted in

Needs and concerns of all parties involved are addressed under which approach to handling conflict?

Meetingthink results from

Why do the warriors play such an integral role in groups?

Business and Professional Excellence in the Workplace

Verbal and Nonverbal Communication

Listening

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Work-Life Balance

Filters

Exam 7: Strengthening Teams and Conducting Meetings

_____________ can limit innovation and is a lose-lose approach to decision making.

Groupthink occurs as members of teams begin to think alike.

During __________, the central form of team communication, leadership can be shared, goals and purposes can be defined, a team identity can be developed, and innovation can be fostered.

For what reasons do groups often times fail to describe and analyze issues that can become problematic?

In the unite approach, a _________ is a demand that includes each person's solution to the problem.

The most efficient and productive employees break traditional organizational norms.

A well-constructed agenda should indicate the topics to be covered, the length of time allotted to each topic, the person responsible for reporting on each topic, and the time allotted for new business.

What definition correctly defines effective use of the round robin technique?

What is groupthink? Briefly describe the causes of groupthink and ways to avoid it.

Which of the following is a relationship role?

Which is the best option for a leader deciding on who should attend a meeting?

A team is distinct from a group in that within teams, members share leadership responsibility.

Criteria refer to the standards used to make

What is the purpose of a devil's advocate?

Meetings should be kept at the same time of day and time each week in order to develop a routine schedule for employees.

All of the following influence whether a meeting runs effectively EXCEPT

Stefan and his coworkers are attending a meeting and have concerns about a decision that is about to be made but do not speak up because they do not want to be the voice of dissent. The decision is ultimately carried through, to disastrous results. Stefan's team meeting has resulted in

Needs and concerns of all parties involved are addressed under which approach to handling conflict?

Meetingthink results from

Why do the warriors play such an integral role in groups?

Business and Professional Excellence in the Workplace

Verbal and Nonverbal Communication

Listening

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Work-Life Balance

Filters