Exam 9: Writing With Professional Excellence
Exam 1: Business and Professional Excellence in the Workplace50 Questions
Exam 2: Verbal and Nonverbal Communication55 Questions
Exam 3: Listening50 Questions
Exam 4: Résumés, Interviews, and Negotiations51 Questions
Exam 5: Getting to Know Your Diverse Workplace48 Questions
Exam 6: Interpersonal Communication at Work48 Questions
Exam 7: Strengthening Teams and Conducting Meetings50 Questions
Exam 8: Technology in the Workplace50 Questions
Exam 9: Writing With Professional Excellence50 Questions
Exam 10: Leadership and Conflict Management50 Questions
Exam 11: Informing and Persuading50 Questions
Exam 12: Speech Design49 Questions
Exam 13: Delivering a Speech With Professional Excellence50 Questions
Exam 14: Work-Life Balance49 Questions
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E-mail communication carries less formal expectations than written communication.
Free
(True/False)
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Correct Answer:
False
Excellent written communication begins by reflecting on the general purpose.
Free
(True/False)
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Correct Answer:
True
________________ are a method of informing employees how they can improve on the job.
Free
(Multiple Choice)
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Correct Answer:
C
Unlike spoken communication, there is a lasting _____________ to your written communication.
(Multiple Choice)
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What type of people should you use for letters of recommendation?
(Multiple Choice)
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Which of the following would likely be included in an external communication plan?
(Multiple Choice)
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Using general language in written communication can often lead to misunderstandings.
(True/False)
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How far in advance should letters of recommendation be requested?
(Multiple Choice)
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"Dr. Black's teacher evaluation scores ranked in the top 2% of the entire University results" is an example of using
(Multiple Choice)
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Alicia was hoping to get promoted in the next 6 months. She had done all the things she thought she needed to do, and her boss had told her as much in their informal conversations. When her file went up for review, she was denied the promotion because there was no documentation of her achievements and performance on file. Though she appreciated informal praise for her work, what Alicia needed was
(Multiple Choice)
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Writing startup sheets are used for employees to begin outlining press releases.
(True/False)
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Which of the following is an example of an external communication plan?
(Multiple Choice)
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Written proposals should only include bulleted lists of objectives.
(True/False)
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Linda's organization has just changed their policy on reporting overtime. Linda should include the information about the new policy in a(n)
(Multiple Choice)
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Process directives are a form of written communication that addresses changes in company policies.
(True/False)
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When would you want to use qualitative data in a business proposal?
(Multiple Choice)
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(92)
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