Exam 9: Writing With Professional Excellence

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E-mail communication carries less formal expectations than written communication.

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False

Excellent written communication begins by reflecting on the general purpose.

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True

________________ are a method of informing employees how they can improve on the job.

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C

Unlike spoken communication, there is a lasting _____________ to your written communication.

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What type of people should you use for letters of recommendation?

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Which of the following would likely be included in an external communication plan?

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Using general language in written communication can often lead to misunderstandings.

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How far in advance should letters of recommendation be requested?

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_________________ makes precise references.

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"Dr. Black's teacher evaluation scores ranked in the top 2% of the entire University results" is an example of using

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Alicia was hoping to get promoted in the next 6 months. She had done all the things she thought she needed to do, and her boss had told her as much in their informal conversations. When her file went up for review, she was denied the promotion because there was no documentation of her achievements and performance on file. Though she appreciated informal praise for her work, what Alicia needed was

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Writing startup sheets are used for employees to begin outlining press releases.

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Which of the following is an example of an external communication plan?

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Written proposals should only include bulleted lists of objectives.

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Linda's organization has just changed their policy on reporting overtime. Linda should include the information about the new policy in a(n)

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Process directives are a form of written communication that addresses changes in company policies.

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What should be included in employee reviews?

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Excellence in writing requires you to evaluate your audience.

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Message clarity within written communication begins with

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When would you want to use qualitative data in a business proposal?

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