Question 1

What factor(s) contribute to full time work outside of the home losing its appeal to mothers?

Accepted Answer

A)  a lack of work life balance due to the "second shift" 
B)  Their partners are able to contribute more financially, allowing them to be able to stay at home. 
C)  Science shows women desire to stay at home to be with their children. 
D)  unequal pay 
A)  a lack of work life balance due to the "second shift" 
B)  Their partners are able to contribute more financially, allowing them to be able to stay at home. 
C)  Science shows women desire to stay at home to be with their children. 
D)  unequal pay

Question 2

When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.

Accepted Answer

A) True 
 B)False

Question 3

Why is it important for organizations to promote healthy work-life balance?

Accepted Answer

A)  Employees will not seek promotions or raises so often. 
B)  Workloads can be increased to each employee. 
C)  Employees become more committed to their work. 
D)  Employers can reduce vacation time. 
A)  Employees will not seek promotions or raises so often. 
B)  Workloads can be increased to each employee. 
C)  Employees become more committed to their work. 
D)  Employers can reduce vacation time.

Question 4

At the organization Jim works for, he is repeatedly harassed by the majority of his coworkers. Jim is being

Accepted Answer

A)  bullied. 
B)  mobbed. 
C)  threatened. 
D)  fired. 
A)  bullied. 
B)  mobbed. 
C)  threatened. 
D)  fired.

Question 5

What pitfall should Type-B personalities avoid?

Accepted Answer

A)  controlling every aspect of a project 
B)  allowing slackers to get away with doing next to nothing 
C)  covering for an absent employee 
D)  doing all a group's work to stay ahead of a deadline 
A)  controlling every aspect of a project 
B)  allowing slackers to get away with doing next to nothing 
C)  covering for an absent employee 
D)  doing all a group's work to stay ahead of a deadline

Question 6

How does the United States compare to other countries concerning vacation time?

Accepted Answer

A)  The United States has less vacation days and less required time off. 
B)  The United States has less vacation days and more required time off. 
C)  The United States has more vacation days and less required time off. 
D)  The United States has more vacation days and more required time off. 
A)  The United States has less vacation days and less required time off. 
B)  The United States has less vacation days and more required time off. 
C)  The United States has more vacation days and less required time off. 
D)  The United States has more vacation days and more required time off.

Question 7

Employee attrition is one result of employee burnout.

Accepted Answer

A) True 
 B)False

Question 8

Every week, Sophia's company has to post a job advertisement because someone has resigned. Her company is experiencing

Accepted Answer

A)  normal turnover. 
B)  attrition. 
C)  retention. 
D)  internal burnout. 
A)  normal turnover. 
B)  attrition. 
C)  retention. 
D)  internal burnout.

Question 9

One way for Type B workers to achieve balance is to

Accepted Answer

A)  become a proactive communicator versus a reactive communicator. 
B)  learn to say no. 
C)  ignore small problems. 
D)  continue being laid back as stress can be dangerous. 
A)  become a proactive communicator versus a reactive communicator. 
B)  learn to say no. 
C)  ignore small problems. 
D)  continue being laid back as stress can be dangerous.

Question 10

During the _________ phase of workplace mobbing, victims are labeled by the administration and/or mob.

Accepted Answer

A)  first 
B)  fifth 
C)  initial 
D)  fourth 
A)  first 
B)  fifth 
C)  initial 
D)  fourth

Question 11

Which of the following is an example of an information communication technology?

Accepted Answer

A)  a punch time clock 
B)  a type of language used by two-way devices 
C)  a personal digital assistant 
D)  a rotary phone 
A)  a punch time clock 
B)  a type of language used by two-way devices 
C)  a personal digital assistant 
D)  a rotary phone

Question 12

Approximately 35% of workers care for their aging family members.

Accepted Answer

A) True 
 B)False

Question 13

Chris works at an IT company in the customer service department. At his job, Chris is constantly picked on by the IT technicians who make fun of his lack of technical knowledge. This is an example of

Accepted Answer

A)  workplace bullying. 
B)  singling out. 
C)  workplace mobbing. 
D)  workplace belligerence. 
A)  workplace bullying. 
B)  singling out. 
C)  workplace mobbing. 
D)  workplace belligerence.

Question 14

Which of the following describes someone with a Type A personality?

Accepted Answer

A)  a person who waits until the last minute before something is due 
B)  a person who stays at work late making sure everyone's report is perfect 
C)  a person who shows up late every day 
D)  a person who shows up on time every day 
A)  a person who waits until the last minute before something is due 
B)  a person who stays at work late making sure everyone's report is perfect 
C)  a person who shows up late every day 
D)  a person who shows up on time every day

Question 15

Which of the following is a cause of burnout?

Accepted Answer

A)  doing the same type of work with little variation 
B)  lacking a sense of accomplishment and meaning 
C)  being under constant pressure to produce, perform, and meet deadlines 
D)  all of the above 
A)  doing the same type of work with little variation 
B)  lacking a sense of accomplishment and meaning 
C)  being under constant pressure to produce, perform, and meet deadlines 
D)  all of the above

Question 16

What are the benefits to work-life balance?

Accepted Answer

Work-life balance refers to the equilibr

Question 17

Susan recently graduated college and has moved into a new neighborhood close to work. She likes her house, neighbors, and feels that her job offers long-term security and advancement. This is an example of

Accepted Answer

A)  work-life balance. 
B)  community. 
C)  family. 
D)  boundary. 
A)  work-life balance. 
B)  community. 
C)  family. 
D)  boundary.

Question 18

____________________is about people who share something relationally, mentally, physically, psychologically, economically, or spiritually with one another.

Accepted Answer

A)  Family 
B)  Work-life balance 
C)  Collegiality 
D)  Friendship 
A)  Family 
B)  Work-life balance 
C)  Collegiality 
D)  Friendship

Question 19

Victims of bullying usually

Accepted Answer

A)  sue the company. 
B)  ignore the bully or avoid bullies by staying in their office. 
C)  lose their jobs. 
D)  begin bullying others. 
A)  sue the company. 
B)  ignore the bully or avoid bullies by staying in their office. 
C)  lose their jobs. 
D)  begin bullying others.

Question 20

_____________ has the consequence of allowing people to take their worries about work home with them.

Accepted Answer

A)  Computers 
B)  E-mail 
C)  Meetings 
D)  The Internet 
A)  Computers 
B)  E-mail 
C)  Meetings 
D)  The Internet

What factor(s) contribute to full time work outside of the home losing its appeal to mothers?

When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.

Why is it important for organizations to promote healthy work-life balance?

At the organization Jim works for, he is repeatedly harassed by the majority of his coworkers. Jim is being

What pitfall should Type-B personalities avoid?

How does the United States compare to other countries concerning vacation time?

Employee attrition is one result of employee burnout.

Every week, Sophia's company has to post a job advertisement because someone has resigned. Her company is experiencing

One way for Type B workers to achieve balance is to

During the _________ phase of workplace mobbing, victims are labeled by the administration and/or mob.

Which of the following is an example of an information communication technology?

Approximately 35% of workers care for their aging family members.

Chris works at an IT company in the customer service department. At his job, Chris is constantly picked on by the IT technicians who make fun of his lack of technical knowledge. This is an example of

Which of the following describes someone with a Type A personality?

Which of the following is a cause of burnout?

What are the benefits to work-life balance?

Susan recently graduated college and has moved into a new neighborhood close to work. She likes her house, neighbors, and feels that her job offers long-term security and advancement. This is an example of

____________________is about people who share something relationally, mentally, physically, psychologically, economically, or spiritually with one another.

Victims of bullying usually

_____________ has the consequence of allowing people to take their worries about work home with them.

Business and Professional Excellence in the Workplace

Verbal and Nonverbal Communication

Listening

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Strengthening Teams and Conducting Meetings

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Filters

Exam 14: Work-Life Balance

What factor(s) contribute to full time work outside of the home losing its appeal to mothers?

When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.

Why is it important for organizations to promote healthy work-life balance?

At the organization Jim works for, he is repeatedly harassed by the majority of his coworkers. Jim is being

What pitfall should Type-B personalities avoid?

How does the United States compare to other countries concerning vacation time?

Employee attrition is one result of employee burnout.

Every week, Sophia's company has to post a job advertisement because someone has resigned. Her company is experiencing

One way for Type B workers to achieve balance is to

During the _________ phase of workplace mobbing, victims are labeled by the administration and/or mob.

Which of the following is an example of an information communication technology?

Approximately 35% of workers care for their aging family members.

Chris works at an IT company in the customer service department. At his job, Chris is constantly picked on by the IT technicians who make fun of his lack of technical knowledge. This is an example of

Which of the following describes someone with a Type A personality?

Which of the following is a cause of burnout?

What are the benefits to work-life balance?

Susan recently graduated college and has moved into a new neighborhood close to work. She likes her house, neighbors, and feels that her job offers long-term security and advancement. This is an example of

____________________is about people who share something relationally, mentally, physically, psychologically, economically, or spiritually with one another.

Victims of bullying usually

_____________ has the consequence of allowing people to take their worries about work home with them.

Business and Professional Excellence in the Workplace

Verbal and Nonverbal Communication

Listening

Résumés, Interviews, and Negotiations

Getting to Know Your Diverse Workplace

Interpersonal Communication at Work

Strengthening Teams and Conducting Meetings

Technology in the Workplace

Writing With Professional Excellence

Leadership and Conflict Management

Informing and Persuading

Speech Design

Delivering a Speech With Professional Excellence

Filters