Question 1

An employee's perception about the extent to which his/her effort will result in a given level of performance is called expectancy.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following outcomes can satisfy motivator needs?

Accepted Answer

A)  Pay 
B)  Responsibility 
C)  Job security 
D)  Good relationships with coworkers 
E)  Effective supervision 
A)  Pay 
B)  Responsibility 
C)  Job security 
D)  Good relationships with coworkers 
E)  Effective supervision

Question 3

Maria,a middle manager,enjoys talking over work situations with Daniel,her subordinate,who is a first-line supervisor.However,she notices that Daniel frequently brings problems to her that he expects her to solve,rather than solving them himself.Since Daniel has been a supervisor for a significant length of time,he should be more independent in his actions.She stops acting interested in the problems Daniel brings to her and makes her responses brief.Maria is practicing:

Accepted Answer

A)  positive reinforcement. 
B)  negative reinforcement. 
C)  punishment. 
D)  extinction. 
E)  self-reinforcement. 
A)  positive reinforcement. 
B)  negative reinforcement. 
C)  punishment. 
D)  extinction. 
E)  self-reinforcement.

Question 4

Specific,difficult goals can detract from performance when the employee:

Accepted Answer

A)  is learning tasks involving minimal effort. 
B)  is learning complex tasks. 
C)  is performing routine tasks. 
D)  has been on the job a significant amount of time. 
E)  provides his/her own feedback. 
A)  is learning tasks involving minimal effort. 
B)  is learning complex tasks. 
C)  is performing routine tasks. 
D)  has been on the job a significant amount of time. 
E)  provides his/her own feedback.

Question 5

Discuss the pros and cons of using punishment.If managers use punishment,how should they minimize the negative side effects?

Accepted Answer

Punishment is good at stopping an undesi

Question 6

Explain what is meant by a "merit pay plan" and discuss its possible advantages and disadvantages within an organization.

Accepted Answer

A merit pay plan is a compensation plan

Question 7

Elizabeth,an employee of ABC Company,perceives that her outcome-input ratio is less than that of her coworker,Joseph.This is known as:

Accepted Answer

A)  explicit bias. 
B)  underpayment inequity. 
C)  the valence effect. 
D)  positive reinforcement. 
E)  extinction. 
A)  explicit bias. 
B)  underpayment inequity. 
C)  the valence effect. 
D)  positive reinforcement. 
E)  extinction.

Question 8

Specific,difficult goals have been found to increase both motivation and performance in some types of work situations.However,they have also been found to decrease both motivation and performance in some other types of work situations.Discuss both of these possibilities,and explain the factors that are likely to produce each of these two results.

Accepted Answer

Regardless of whether specific,difficult

Question 9

The concept of motivation is concerned with the direction of the worker's behavior,the amount of effort of the worker,and the level of persistence of the worker.

Accepted Answer

A) True 
 B)False

Question 10

In intrinsically motivated behavior,the source of motivation is in the consequences of the behavior,and not in the behavior itself.

Accepted Answer

A) True 
 B)False

Question 11

Barbara is the dean of the College of Business.She enjoys the pace of her work and the feeling of accomplishment she gets when she is able to initiate a new program to help students.The salary she receives is attractive and allows her to travel abroad on her vacations.Barbara:

Accepted Answer

A)  is intrinsically motivated. 
B)  is extrinsically motivated. 
C)  is both intrinsically and extrinsically motivated. 
D)  has a high need for power and achievement. 
E)  is experiencing overpayment inequity. 
A)  is intrinsically motivated. 
B)  is extrinsically motivated. 
C)  is both intrinsically and extrinsically motivated. 
D)  has a high need for power and achievement. 
E)  is experiencing overpayment inequity.

Question 12

Observational learning is also known as:

Accepted Answer

A)  self-efficacy. 
B)  operant learning. 
C)  vicarious learning. 
D)  equity learning. 
E)  contingent learning. 
A)  self-efficacy. 
B)  operant learning. 
C)  vicarious learning. 
D)  equity learning. 
E)  contingent learning.

Question 13

In Herzberg's motivator-hygiene theory,needs that are related to the physical and psychological context in which the work is performed are known as:

Accepted Answer

A)  motivator needs. 
B)  hygiene needs. 
C)  valence needs. 
D)  expectancy needs. 
E)  power needs. 
A)  motivator needs. 
B)  hygiene needs. 
C)  valence needs. 
D)  expectancy needs. 
E)  power needs.

Question 14

How hard an employee works on the job is referred to as:

Accepted Answer

A)  value. 
B)  effort. 
C)  affiliation. 
D)  valence. 
E)  attitude. 
A)  value. 
B)  effort. 
C)  affiliation. 
D)  valence. 
E)  attitude.

Question 15

The concept of motivation attempts to explain why workers act the way they do.

Accepted Answer

A) True 
 B)False

Question 16

Members of an organization are not motivated to put forth a high level of effort if they think that by just doing so leads to high performance.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following needs is considered especially important for upper-level managers?

Accepted Answer

A)  Need for affiliation 
B)  Need for power 
C)  Need for consciousness 
D)  Need for achievement 
E)  Need for self-actualization 
A)  Need for affiliation 
B)  Need for power 
C)  Need for consciousness 
D)  Need for achievement 
E)  Need for self-actualization

Question 18

Operant conditioning theory presents four major techniques that managers can use to influence the behavior of subordinates.Discuss each of these techniques and give a specific example of how a manager could use each of these techniques in attempting to change a subordinate's behavior.

Accepted Answer

Operant conditioning theory provides fou

Question 19

Which of the following motivators is the most basic need in Maslow's hierarchy of needs?

Accepted Answer

A)  Safety 
B)  Belongingness 
C)  Physiological 
D)  Esteem 
E)  Self-actualization 
A)  Safety 
B)  Belongingness 
C)  Physiological 
D)  Esteem 
E)  Self-actualization

Question 20

Which of the following theories postulates that motivation of employees will be high when employees believe that a high level of effort will lead to high performance,but only when they believe that high performance leads to the attainment of outcomes that they desire?

Accepted Answer

A)  Expectancy theory 
B)  Valence theory 
C)  Hierarchy of needs theory 
D)  Motivator-hygiene theory 
E)  Goal-setting theory 
A)  Expectancy theory 
B)  Valence theory 
C)  Hierarchy of needs theory 
D)  Motivator-hygiene theory 
E)  Goal-setting theory

An employee's perception about the extent to which his/her effort will result in a given level of performance is called expectancy.

Which of the following outcomes can satisfy motivator needs?

Specific,difficult goals can detract from performance when the employee:

Discuss the pros and cons of using punishment.If managers use punishment,how should they minimize the negative side effects?

Explain what is meant by a "merit pay plan" and discuss its possible advantages and disadvantages within an organization.

Elizabeth,an employee of ABC Company,perceives that her outcome-input ratio is less than that of her coworker,Joseph.This is known as:

The concept of motivation is concerned with the direction of the worker's behavior,the amount of effort of the worker,and the level of persistence of the worker.

In intrinsically motivated behavior,the source of motivation is in the consequences of the behavior,and not in the behavior itself.

Barbara is the dean of the College of Business.She enjoys the pace of her work and the feeling of accomplishment she gets when she is able to initiate a new program to help students.The salary she receives is attractive and allows her to travel abroad on her vacations.Barbara:

Observational learning is also known as:

In Herzberg's motivator-hygiene theory,needs that are related to the physical and psychological context in which the work is performed are known as:

How hard an employee works on the job is referred to as:

The concept of motivation attempts to explain why workers act the way they do.

Members of an organization are not motivated to put forth a high level of effort if they think that by just doing so leads to high performance.

Which of the following needs is considered especially important for upper-level managers?

Operant conditioning theory presents four major techniques that managers can use to influence the behavior of subordinates.Discuss each of these techniques and give a specific example of how a manager could use each of these techniques in attempting to change a subordinate's behavior.

Which of the following motivators is the most basic need in Maslow's hierarchy of needs?

Which of the following theories postulates that motivation of employees will be high when employees believe that a high level of effort will lead to high performance,but only when they believe that high performance leads to the attainment of outcomes that they desire?

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Planning, Strategy, and Competitive Advantage

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Control, Change, and Entrepreneurship

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Exam 9: Motivation

An employee's perception about the extent to which his/her effort will result in a given level of performance is called expectancy.

Which of the following outcomes can satisfy motivator needs?

Specific,difficult goals can detract from performance when the employee:

Discuss the pros and cons of using punishment.If managers use punishment,how should they minimize the negative side effects?

Explain what is meant by a "merit pay plan" and discuss its possible advantages and disadvantages within an organization.

Elizabeth,an employee of ABC Company,perceives that her outcome-input ratio is less than that of her coworker,Joseph.This is known as:

The concept of motivation is concerned with the direction of the worker's behavior,the amount of effort of the worker,and the level of persistence of the worker.

In intrinsically motivated behavior,the source of motivation is in the consequences of the behavior,and not in the behavior itself.

Barbara is the dean of the College of Business.She enjoys the pace of her work and the feeling of accomplishment she gets when she is able to initiate a new program to help students.The salary she receives is attractive and allows her to travel abroad on her vacations.Barbara:

Observational learning is also known as:

In Herzberg's motivator-hygiene theory,needs that are related to the physical and psychological context in which the work is performed are known as:

How hard an employee works on the job is referred to as:

The concept of motivation attempts to explain why workers act the way they do.

Members of an organization are not motivated to put forth a high level of effort if they think that by just doing so leads to high performance.

Which of the following needs is considered especially important for upper-level managers?

Operant conditioning theory presents four major techniques that managers can use to influence the behavior of subordinates.Discuss each of these techniques and give a specific example of how a manager could use each of these techniques in attempting to change a subordinate's behavior.

Which of the following motivators is the most basic need in Maslow's hierarchy of needs?

Which of the following theories postulates that motivation of employees will be high when employees believe that a high level of effort will lead to high performance,but only when they believe that high performance leads to the attainment of outcomes that they desire?

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters