Question 1

Which of the following is not one of the four classifications used to describe difficult employees?

Accepted Answer

A)  Those whose quality or quantity of work is unsatisfactory,owing to lack of abilities,training,or motivation 
B)  Those whose personal problems off the job begin to affect their productivity on the job 
C)  Those who violate laws while on the job 
D)  Those who question management direction 
A)  Those whose quality or quantity of work is unsatisfactory,owing to lack of abilities,training,or motivation 
B)  Those whose personal problems off the job begin to affect their productivity on the job 
C)  Those who violate laws while on the job 
D)  Those who question management direction

Question 2

If an employee is not performing well and the manager thinks there is a problem with training,what are three general questions they might use to analyze the problem?

Accepted Answer

1.What is the discre

Question 3

Most Employee Assistance Programs share all of the following characteristics except:

Accepted Answer

A)  Employees needing assistance are identified and referred to the program. 
B)  The employee is introduced to the program and then has his/her problem evaluated. 
C)  Employees are terminated if they refuse to enter the program. 
D)  Employees receive professional diagnosis and treatment,usually by an outside agency. 
A)  Employees needing assistance are identified and referred to the program. 
B)  The employee is introduced to the program and then has his/her problem evaluated. 
C)  Employees are terminated if they refuse to enter the program. 
D)  Employees receive professional diagnosis and treatment,usually by an outside agency.

Question 4

When it comes to disciplinary situations,too much documentation can be as damaging to the company as too little.

Accepted Answer

A) True 
 B)False

Question 5

The positive discipline approach avoids punitive action,including discharge.

Accepted Answer

A) True 
 B)False

Question 6

Firing an employee that testifies against their company in a criminal manner is an exception to termination under the employment at will concept due to _________________.

Accepted Answer

A)  terminating employees for discriminatory reasons 
B)  the existence of an implied contract 
C)  the covenant of good faith and fair dealing 
D)  a violation of public policy 
A)  terminating employees for discriminatory reasons 
B)  the existence of an implied contract 
C)  the covenant of good faith and fair dealing 
D)  a violation of public policy

Question 7

Explain what a progressive pattern of discipline is.

Accepted Answer

It is a pattern of d

Question 8

Which of the following problems have been associated with hot stove rules and progressive discipline?

Accepted Answer

A)  they focus on past behavior 
B)  there is a possibility that employees who are disciplined in a punitive way will not build commitment into their jobs 
C)  there is a possibility that employees who are disciplined in a punitive way will not feel better about the job or the company 
D)  All of the above are correct. 
A)  they focus on past behavior 
B)  there is a possibility that employees who are disciplined in a punitive way will not build commitment into their jobs 
C)  there is a possibility that employees who are disciplined in a punitive way will not feel better about the job or the company 
D)  All of the above are correct.

Question 9

Do ADA regulations take priority over those of the FHWA and DOT?

Accepted Answer

The ADA does not pre

Question 10

What does the immediate burn of the hot stove rule mean?

Accepted Answer

It means that discip

Question 11

Which of the following conditions cannot be identified by a standard drug test?

Accepted Answer

A)  Fatigue 
B)  Stress 
C)  Sleep deprivation 
D)  All of the choices are correct. 
A)  Fatigue 
B)  Stress 
C)  Sleep deprivation 
D)  All of the choices are correct.

Question 12

The Department of Justice found that _______ of employees who were victimized did not report the incident.

Accepted Answer

A)  less than 15 percent 
B)  less than 50 percent 
C)  more than 50 percent 
D)  more than 70 percent 
A)  less than 15 percent 
B)  less than 50 percent 
C)  more than 50 percent 
D)  more than 70 percent

Question 13

Discipline can have an affect on an employee's attitude toward work.

Accepted Answer

A) True 
 B)False

Question 14

Employees whose behavior can be described as "difficult" can be classified into one of four board categories.Identify the categories.

Accepted Answer

(1)Employees whose quality of quantity o

Question 15

According to research conducted by the Bureau of Labor Statistics,homicide is __________.

Accepted Answer

A)  one of the leading causes of death of U.S.employees 
B)  not a significant issue in the workplace 
C)  the fifth leading cause of death of U.S.employees 
D)  lower in impact than the deaths attributed to the top 20% of EPA reportable illnesses 
A)  one of the leading causes of death of U.S.employees 
B)  not a significant issue in the workplace 
C)  the fifth leading cause of death of U.S.employees 
D)  lower in impact than the deaths attributed to the top 20% of EPA reportable illnesses

Question 16

Influences of deficient behavior can result from the _______________________.

Accepted Answer

A)  behavior of the employee alone 
B)  behavior of the employer alone 
C)  interaction of the employee and employer 
D)  All of the above are correct. 
A)  behavior of the employee alone 
B)  behavior of the employer alone 
C)  interaction of the employee and employer 
D)  All of the above are correct.

Question 17

A survey of security directors at Fortune 1000 companies identified ______________ as the greatest threat to organizations today.

Accepted Answer

A)  employee theft 
B)  alcoholism 
C)  drug abuse 
D)  financial instability 
A)  employee theft 
B)  alcoholism 
C)  drug abuse 
D)  financial instability

Question 18

Identify three places where an employment-at-will statement should be placed to best protect the employer.

Accepted Answer

On the job applicati

Question 19

Studies have indicated that drug-abusers have ______ times more workplace accidents and make _____ times as many workers' compensation claims as nondrug-abusers.

Accepted Answer

A)  two and one half;three 
B)  three and a half;five 
C)  five;two and one half 
D)  five;three and one half 
A)  two and one half;three 
B)  three and a half;five 
C)  five;two and one half 
D)  five;three and one half

Question 20

Some states allow employers to terminate employees for almost any reason that does not violate federal or state statutes,while others require just cause

Accepted Answer

A) True 
 B)False

Which of the following is not one of the four classifications used to describe difficult employees?

If an employee is not performing well and the manager thinks there is a problem with training,what are three general questions they might use to analyze the problem?

Most Employee Assistance Programs share all of the following characteristics except:

When it comes to disciplinary situations,too much documentation can be as damaging to the company as too little.

The positive discipline approach avoids punitive action,including discharge.

Firing an employee that testifies against their company in a criminal manner is an exception to termination under the employment at will concept due to _________________.

Explain what a progressive pattern of discipline is.

Which of the following problems have been associated with hot stove rules and progressive discipline?

Do ADA regulations take priority over those of the FHWA and DOT?

What does the immediate burn of the hot stove rule mean?

Which of the following conditions cannot be identified by a standard drug test?

The Department of Justice found that _______ of employees who were victimized did not report the incident.

Discipline can have an affect on an employee's attitude toward work.

Employees whose behavior can be described as "difficult" can be classified into one of four board categories.Identify the categories.

According to research conducted by the Bureau of Labor Statistics,homicide is __________.

Influences of deficient behavior can result from the _______________________.

A survey of security directors at Fortune 1000 companies identified ______________ as the greatest threat to organizations today.

Identify three places where an employment-at-will statement should be placed to best protect the employer.

Studies have indicated that drug-abusers have __ times more workplace accidents and make _ times as many workers' compensation claims as nondrug-abusers.

Some states allow employers to terminate employees for almost any reason that does not violate federal or state statutes,while others require just cause

Human Resource Management

A Strategic Management Approach to Human Resource Management

Legal Environment of Human Resource Management Equal Employment Opportunity

Global Human Resource Management

Human Resource Planning

Job Analysis and Design

Recruitment

Selecting Effective Employees

Performance Evaluation and Management

Compensation: An Overview

Compensation: Methods and Policies

Employee Benefits and Services

Training and Development

Career Planning and Development

Labor Relations and Collective Bargaining

Promoting Safety and Health

Filters

Exam 16: Managing Employee Discipline

Which of the following is not one of the four classifications used to describe difficult employees?

If an employee is not performing well and the manager thinks there is a problem with training,what are three general questions they might use to analyze the problem?

Most Employee Assistance Programs share all of the following characteristics except:

When it comes to disciplinary situations,too much documentation can be as damaging to the company as too little.

The positive discipline approach avoids punitive action,including discharge.

Firing an employee that testifies against their company in a criminal manner is an exception to termination under the employment at will concept due to _________________.

Explain what a progressive pattern of discipline is.

Which of the following problems have been associated with hot stove rules and progressive discipline?

Do ADA regulations take priority over those of the FHWA and DOT?

What does the immediate burn of the hot stove rule mean?

Which of the following conditions cannot be identified by a standard drug test?

The Department of Justice found that _______ of employees who were victimized did not report the incident.

Discipline can have an affect on an employee's attitude toward work.

Employees whose behavior can be described as "difficult" can be classified into one of four board categories.Identify the categories.

According to research conducted by the Bureau of Labor Statistics,homicide is __________.

Influences of deficient behavior can result from the _______________________.

A survey of security directors at Fortune 1000 companies identified ______________ as the greatest threat to organizations today.

Identify three places where an employment-at-will statement should be placed to best protect the employer.

Studies have indicated that drug-abusers have ______ times more workplace accidents and make _____ times as many workers' compensation claims as nondrug-abusers.

Some states allow employers to terminate employees for almost any reason that does not violate federal or state statutes,while others require just cause

Human Resource Management

A Strategic Management Approach to Human Resource Management

Legal Environment of Human Resource Management Equal Employment Opportunity

Global Human Resource Management

Human Resource Planning

Job Analysis and Design

Recruitment

Selecting Effective Employees

Performance Evaluation and Management

Compensation: An Overview

Compensation: Methods and Policies

Employee Benefits and Services

Training and Development

Career Planning and Development

Labor Relations and Collective Bargaining

Promoting Safety and Health

Filters

Studies have indicated that drug-abusers have __ times more workplace accidents and make _ times as many workers' compensation claims as nondrug-abusers.