Question 1

Employees whose performance is due to factors _________ are theoretically the easiest to work with and to adjust.

Accepted Answer

A)  directly related to work 
B)  related to issues outside of the job 
C)  related to personality issues 
D)  related to hygiene factors 
A)  directly related to work 
B)  related to issues outside of the job 
C)  related to personality issues 
D)  related to hygiene factors A

Question 2

Problem drinkers receive twice as much sick leave and accident benefits as employees who are not alcohol abusers.

Accepted Answer

A) True 
 B)False  False

Question 3

About 90 percent of the drug tests used today test _______________.

Accepted Answer

A)  saliva 
B)  blood 
C)  urine 
D)  Both B and C 
A)  saliva 
B)  blood 
C)  urine 
D)  Both B and C C

Question 4

Giving alcohol tests as part of the selection process,prior to making a conditional job offer,is ____________.

Accepted Answer

A)  generally permissible 
B)  permissible only when part of a larger drug screen 
C)  precluded 
D)  precluded unless specific consent is given by the candidate 
A)  generally permissible 
B)  permissible only when part of a larger drug screen 
C)  precluded 
D)  precluded unless specific consent is given by the candidate

Question 5

Drinking on the job is an example of a(n)___________________ rule violation.

Accepted Answer

A)  prohibited behavior 
B)  productivity 
C)  time 
D)  insubordination 
A)  prohibited behavior 
B)  productivity 
C)  time 
D)  insubordination

Question 6

The U.S.Postal Service requires that all incidents involving ______________ be reported so action can be taken before the situation escalates into something bigger.

Accepted Answer

A)  threats 
B)  EAP interventions 
C)  loss time injuries 
D)  All of the choices are correct. 
A)  threats 
B)  EAP interventions 
C)  loss time injuries 
D)  All of the choices are correct.

Question 7

The doctrine of _______ is based on the view that an employment contract is a private matter between free agents,an employee and an employer.

Accepted Answer

A)  employment agency 
B)  free choices 
C)  employment at will 
D)  agency 
A)  employment agency 
B)  free choices 
C)  employment at will 
D)  agency

Question 8

A person who administers discipline in an equitable and firm manner is likely to be:

Accepted Answer

A)  Popular 
B)  Feared 
C)  Respected 
D)  Avoided 
A)  Popular 
B)  Feared 
C)  Respected 
D)  Avoided

Question 9

The discipline process is designed to prevent difficulties and to help employees succeed.

Accepted Answer

A) True 
 B)False

Question 10

The Americans with Disabilities Act officially recognizes alcoholism as a disability.

Accepted Answer

A) True 
 B)False

Question 11

ADA prohibits discrimination against __________.

Accepted Answer

A)  alcoholism 
B)  current illegal drug use 
C)  those that served in the military 
D)  None of the above are prohibited by the ADA. 
A)  alcoholism 
B)  current illegal drug use 
C)  those that served in the military 
D)  None of the above are prohibited by the ADA.

Question 12

Studies suggest that integrity test _________________ impact on groups protected by EEO laws.

Accepted Answer

A)  have minimal adverse (and legally permissible) 
B)  do not have an adverse 
C)  have significant adverse 
D)  have significant adverse but legally permissible 
A)  have minimal adverse (and legally permissible) 
B)  do not have an adverse 
C)  have significant adverse 
D)  have significant adverse but legally permissible

Question 13

Substance abuse is believed to affect ___ percent of the workforce.

Accepted Answer

A)  9 
B)  10 
C)  11 
D)  15 
A)  9 
B)  10 
C)  11 
D)  15

Question 14

Improved counseling programs or selection methods _________________.

Accepted Answer

A)  can virtually eliminate workplace violence 
B)  can reduce workplace homicides but have minimal impact on the overall level of violence 
C)  will not significantly improve workplace safety 
D)  may improve workplace safety,but these steps will not eliminate violence 
A)  can virtually eliminate workplace violence 
B)  can reduce workplace homicides but have minimal impact on the overall level of violence 
C)  will not significantly improve workplace safety 
D)  may improve workplace safety,but these steps will not eliminate violence

Question 15

Alternative dispute resolution is more time consuming and less confidential than traditional litigation.

Accepted Answer

A) True 
 B)False

Question 16

The current philosophy regarding EAPs is that __________.

Accepted Answer

A)  the firm has no right to interfere with the private lives of its workers 
B)  the firm has a right to impose standards of behavior and performance at work 
C)  constructive confrontation is the best approach 
D)  Both A and B are correct. 
A)  the firm has no right to interfere with the private lives of its workers 
B)  the firm has a right to impose standards of behavior and performance at work 
C)  constructive confrontation is the best approach 
D)  Both A and B are correct.

Question 17

The approach to EAPs has changes since they were first introduced around 1950.What is the new philosophy regarding EAPs?

Accepted Answer

The new philosophy is that the firm has

Question 18

The Postal Service developed a six-strategy program to prevent violence.List these strategy areas.

Accepted Answer

The six-strategy pro

Question 19

Labor and employment attorneys recommend that arbitrators provide written opinions.

Accepted Answer

A) True 
 B)False

Question 20

Studies indicate that _______________ is one of the leading causes of recent increases in workplace violence.

Accepted Answer

A)  stress 
B)  substance abuse 
C)  financial difficulty 
D)  mental illness 
A)  stress 
B)  substance abuse 
C)  financial difficulty 
D)  mental illness

Employees whose performance is due to factors _________ are theoretically the easiest to work with and to adjust.

Problem drinkers receive twice as much sick leave and accident benefits as employees who are not alcohol abusers.

About 90 percent of the drug tests used today test _______________.

Giving alcohol tests as part of the selection process,prior to making a conditional job offer,is ____________.

Drinking on the job is an example of a(n)___________________ rule violation.

The U.S.Postal Service requires that all incidents involving ______________ be reported so action can be taken before the situation escalates into something bigger.

The doctrine of _______ is based on the view that an employment contract is a private matter between free agents,an employee and an employer.

A person who administers discipline in an equitable and firm manner is likely to be:

The discipline process is designed to prevent difficulties and to help employees succeed.

The Americans with Disabilities Act officially recognizes alcoholism as a disability.

ADA prohibits discrimination against __________.

Studies suggest that integrity test _________________ impact on groups protected by EEO laws.

Substance abuse is believed to affect ___ percent of the workforce.

Improved counseling programs or selection methods _________________.

Alternative dispute resolution is more time consuming and less confidential than traditional litigation.

The current philosophy regarding EAPs is that __________.

The approach to EAPs has changes since they were first introduced around 1950.What is the new philosophy regarding EAPs?

The Postal Service developed a six-strategy program to prevent violence.List these strategy areas.

Labor and employment attorneys recommend that arbitrators provide written opinions.

Studies indicate that _______________ is one of the leading causes of recent increases in workplace violence.

Human Resource Management

A Strategic Management Approach to Human Resource Management

Legal Environment of Human Resource Management Equal Employment Opportunity

Global Human Resource Management

Human Resource Planning

Job Analysis and Design

Recruitment

Selecting Effective Employees

Performance Evaluation and Management

Compensation: An Overview

Compensation: Methods and Policies

Employee Benefits and Services

Training and Development

Career Planning and Development

Labor Relations and Collective Bargaining

Promoting Safety and Health

Filters

Exam 16: Managing Employee Discipline

Employees whose performance is due to factors _________ are theoretically the easiest to work with and to adjust.

Problem drinkers receive twice as much sick leave and accident benefits as employees who are not alcohol abusers.

About 90 percent of the drug tests used today test _______________.

Giving alcohol tests as part of the selection process,prior to making a conditional job offer,is ____________.

Drinking on the job is an example of a(n)___________________ rule violation.

The U.S.Postal Service requires that all incidents involving ______________ be reported so action can be taken before the situation escalates into something bigger.

The doctrine of _______ is based on the view that an employment contract is a private matter between free agents,an employee and an employer.

A person who administers discipline in an equitable and firm manner is likely to be:

The discipline process is designed to prevent difficulties and to help employees succeed.

The Americans with Disabilities Act officially recognizes alcoholism as a disability.

ADA prohibits discrimination against __________.

Studies suggest that integrity test _________________ impact on groups protected by EEO laws.

Substance abuse is believed to affect ___ percent of the workforce.

Improved counseling programs or selection methods _________________.

Alternative dispute resolution is more time consuming and less confidential than traditional litigation.

The current philosophy regarding EAPs is that __________.

The approach to EAPs has changes since they were first introduced around 1950.What is the new philosophy regarding EAPs?

The Postal Service developed a six-strategy program to prevent violence.List these strategy areas.

Labor and employment attorneys recommend that arbitrators provide written opinions.

Studies indicate that _______________ is one of the leading causes of recent increases in workplace violence.

Human Resource Management

A Strategic Management Approach to Human Resource Management

Legal Environment of Human Resource Management Equal Employment Opportunity

Global Human Resource Management

Human Resource Planning

Job Analysis and Design

Recruitment

Selecting Effective Employees

Performance Evaluation and Management

Compensation: An Overview

Compensation: Methods and Policies

Employee Benefits and Services

Training and Development

Career Planning and Development

Labor Relations and Collective Bargaining

Promoting Safety and Health

Filters