Exam 16: Managing Employee Discipline

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Which of the following is the most common mental health problem in the workplace,and has the greatest impact on job performance?

(Multiple Choice)
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The Omnibus Transportation Employee Testing Act of 1991 __________________.

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Impairment testing measures whether or not an employee is _______________ enough for work.

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The Association of Certified Fraud Examiners found that almost 40 percent of fraud is discovered through:

(Multiple Choice)
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When an employee with a psychiatric disorder poses a risk of violence;under the ADA _______________.

(Multiple Choice)
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A less invasive alternative to drug testing is __________________.

(Multiple Choice)
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Does the ADA prohibit drug testing current and potential employees,why or why not?

(Essay)
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Common ADR methods used today include all of the following except ___________.

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Employee Assistance Programs are limited by law to addressing substance abuse issues.

(True/False)
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Identify 10 of the warning signs of employee violence.

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If preventable violence takes place in the workplace,is the employer legally liable?

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Which of the following is not a court sanctioned exception to the doctrine of employment at will?

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Explain what the impersonality of the hot stove rule means.

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According to the text,ineffective performance is the result of any of the following except:

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The text recommends that a manager root out the causes of poor performance by doing all of the following except:

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Workplace violence statistics do not include off-duty employees or non-employees (customers)who are victimized in a work setting.

(True/False)
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The hot stove rule has been criticized because _____________.

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One of the basic problems with progressive discipline is that it focuses on future behavior.

(True/False)
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Describe the four most common alternative dispute resolution methods used today?

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Training in the administration of an EAP will typically direct a manager that when they become aware that an employee's performance is declining,they should

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