Exam 1: Human Resource Management

What are organizational objectives?

Until the 1960s,the personnel was considered to be concerned only with _________________ employees.

Ethical principles should apply to all HRM activities.

In 1995,an explosion and fire occurred at the Malden Mills plant in Lawrence,Massachusetts.The plant owner,Aaron Feuerstein,opted to pay 1400 displaced workers for three months while the plant was being rebuilt rather than pocket the insurance money,even though it cost him $15 million in personal funds.If you had been the owner,would you have made the same decision? Why or why not?

To prepare for Generation Y employees,managers should consider providing more _______________ praise.

Because HR executives play an increasingly dominant role in strategic planning,they must now be familiar with:

Explain how action-oriented HRM differs from people-oriented HRM.

To improve performance,people must see _______________ in the rewards that are given.

Scientific management and welfare work are two concurrent human resource approaches that began in the 19^th century and,along with _______________,merged during the era of the world wars.

One problem in making strategic planning decisions regarding people is that all other resources are evaluated in terms of _______________ and,in most organizations,people are not.

A firm's HRM _________ the pattern or plan that integrates the major objectives,policies,and procedures into a cohesive whole.

Despite the appeal that strategic HRM is important,many organizations have had a difficult time adopting a strategic perspective.List two reasons why this may be the case.

When an organization is really concerned about people,its total philosophy,culture,and orientation will reflect this belief.

Identify five contributions that HRM makes to organizational effectiveness.Helping the organization reach its goals is an example.

Name three benefits that companies attribute to telecommuting.

What are HRM policies and how are they helpful to management?

According to one study,the national average ratio of HR specialist to employees is ________.

A series of experiments conducted at the Hawthorne facility of Western Electric,the Hawthorne Studies,was completed in order to determine the effect of illumination on workers and their output.

HRM and _______________ must work together to achieve the level of organizational effectiveness required to compete locally and internationally.

________ characterized "personnel management" as "partly a file clerk's job,partly a housekeeping job,partly a social worker's job,and partly firefighting,heading off union trouble."