Exam 16: Managing Employee Discipline

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EAPs _______________.

(Multiple Choice)
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When the ADR method of __________ is used,lawyers for the parties present a brief synopsis of their case to a jury that,after deliberations,makes a nonbinding advisory decision.

(Multiple Choice)
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Compared to employees who are not alcohol abusers,problem drinkers take ________ times more absences of eight days or more,and receive _____ times as much sick leave and accident benefits.

(Multiple Choice)
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What do Supreme Court rulings say about employee drug testing?

(Essay)
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EAP is an acronym for

(Multiple Choice)
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Employee Polygraph Protection Act of 1988 prohibits the use of polygraph tests to gauge the honesty of _____________ employees in most situations.

(Multiple Choice)
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The third element of the disciplinary process is a mechanism for assessment.

(True/False)
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Miner developed a checklist of possible causes for deficient employee behavior.Identify 5 of the 9 possible causes.

(Essay)
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Firing a female employee with no formal contract in a manner that is contra to the procedures in the employee handbook is an exception to termination under the employment at will concept due to _________________.

(Multiple Choice)
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When conducting a disciplinary interview,the manager should do all of the following except:

(Multiple Choice)
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States adopting a broad public policy exception recognize violations when an individual is discharged for _______________.

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Discuss 5 ways to minimize employee theft.

(Essay)
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The Association of Certified Fraud Examiners found that only 15 percent of fraud-committing employees _______________.

(Multiple Choice)
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Large businesses are often the hardest hit by employee fraud.

(True/False)
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Smoking on the job is an example of a(n)_______________ rule violation.

(Multiple Choice)
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Tom is a pretty good employee.But John,his supervisor,is driven up the wall by him.Tom just can't seem to follow the company rules.And when John tries to talk to him about it,Tom gives him a hard time.Sometimes Tom even seems to threaten John if he tries to do anything about the problem.Tom's conduct would fall within which of the following classifications of behavior?

(Multiple Choice)
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Are EAPs effective?

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It has been estimated that employee theft costs organizations over __________ annually.

(Multiple Choice)
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It is important in any disciplinary system to formally record:

(Multiple Choice)
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Explain what "employment at will" means.Do you support the concept?

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