Exam 6: Listening and Nonverbal Communication

Active listening encourages further communication and also has the potential to enhance relationships.

Listening is synonymous with hearing.

Haptics is the study of how humans use and structure time.

Listening can be fatiguing.

Paraverbal communication cues include communication aspects such as facial expressions,eye blinks,eye contact,gaze aversion,and nodding.

Harry is setting up his new office and wants to make sure that the arrangement of his desk and chairs sends out an egalitarian message,to the others in his office.For this he should:

The study of how human beings use and structure time is called:

Proxemics,haptics,and chronemics are all part of:

Tim's coworkers think he is disorganized and lazy because he always comes late to meetings.Which form of nonverbal communication are his coworkers interpreting?

Keith generally rubs his chin when in a meeting.This habit of his could be interpreted as _____ in many western industrialized countries.

Rhonda's voice was cracking while she was presenting her ideas for the new ad campaign.This led several of her coworkers to wonder if she was uncertain or nervous.In non-verbal communication,the tone and volume of her voice refers to:

As a manager,Tim has realized that active listening is important because:

Concentrating on the speaker's mannerisms or delivery fosters effective listening.

Which of the following is an example of a rich channel of communication?

What is listening? What are the different types of listening?

In western industrialized countries,darting eyes is commonly interpreted as:

A quiet voice is commonly interpreted in many western industrialized countries as:

We unconsciously use different distances or zones to communicate and interact with others.The study of what you communicate by the way you use interpersonal space is:

Crossing your arms can be interpreted as you being closed to the speaker's opinion.

Eye contact and body positioning are part of: