Exam 13: Facilitating Team Success

In order to be an effective facilitator,Devon should dominate the subject and process of the meeting.

When a conflict arose in the team meeting,Sheryl,as a facilitator attempted to reduce the tension by proposing that the team take a break and then come back and list the best elements of both suggestions.Sheryl's desire to reduce tension was reflective of which behavior?

_____ behavior of members may hinder or even undermine the team's progress.

_____ is a general method of intervening used by a facilitator that works well for dealing with problem people and emotional outbreaks of all kinds.

You are facilitating a meeting.One of the attendees is a silent member.To get her involved in the discussion,it is best to:

_____ behavior of a facilitator checks on group position,saves time,and ensures decision buy-in.

What kind of a problem would the team face if one of the team members in that group is an overachiever?

A facilitator,when asks the team if they thought about using the latest projections,exhibits the use of:

During a team meeting,Anne,the facilitator suggests Wilson,the speaker to choose if he wants to entertain questions during his presentation or afterwards.This illustrates which of the following prevention strategies?

Even when Scott is being challenged by the team,as a facilitator,he accepts the criticism and thanks them for their comments.This intervention is known as the maintain/regain focus approach.

Initiating,summarizing,and information seeking are examples of _____ behaviors.

What kind of behavior do Ronnie's team members display,when they mainly focus on contributing to,asking for,summarizing,and clarifying information in the meeting?

Which of the following is a maintenance-related behavior of a facilitator?

Facilitators can use ____,when the team has too narrow a focus and they want to gently guide them into another direction.

If it appears that one member is dominating the discussion or is overly eager,which of the following interventions by a facilitator would best facilitate balanced participation?

One problem facilitators may face is resistance due to a lack of familiarity with or credibility in a part of the organization,despite the fact that such unfamiliarity may underlie valuable objectivity.

Since a facilitator's primary responsibility is to ensure the open and objective discussion of diverse perspectives,facilitators will typically downplay content knowledge for fear of being perceived as nonobjective or vested in a particular outcome.

When Bill,the facilitator of the R&D team,takes the lead at the team meeting by asking the group to begin by clarifying the research issues,Bill is exhibiting the behavior of:

The Eager Beaver kind of problem person,with his/her talkative behavior,generally shuts out the aggressive members of the group.

What are the key facilitative prevention strategies?