Exam 13: Facilitating Team Success

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If Garrison,a team member is monopolizing the conversations while others are nearly silent,the facilitator can opt for using:

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Jane is a part of a 15-member team and seems to know everyone and everything.She approaches Matt and tells him at length about a problem concerning one of their team members.She seeks his opinion on the matter and even asks him to help out the teammate.What sort of a problem person does Jane appear to be?

(Multiple Choice)
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Team members' varying beliefs,experiences,education,personalities,and work styles can be responsible for team creativity and innovation.

(True/False)
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At the beginning of the meeting,Connie,the facilitator advised the presenter to clearly define the problem before suggesting options.This best illustrates the facilitative strategy of:

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A facilitator suggests that the team can try both approaches and asks them to choose the one to try first.This illustrates the facilitative approach of:

(Multiple Choice)
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The following members are present at a meeting you are facilitating;a side-tracker,a silent member and a complainer.What preventions and interventions can you use to reduce the affect of the negative behaviors and improve the effectiveness of the team meeting?

(Essay)
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The gate-keeping role in facilitating balanced team participation would be an example of _____ role of a facilitator.

(Multiple Choice)
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The main goal of a facilitator is to make a decision for a group of people who are having difficulty making a decision for themselves.

(True/False)
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Bringing together a group of professionals ensures effective functioning of the team.

(True/False)
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The more directive a facilitator is,the more the team members come to expect those types of behaviors from that facilitator as opposed to developing their own facilitative skills.

(True/False)
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Who is a facilitator? What does he typically do?

(Essay)
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Which of the following statements highlights the prevention strategy of a facilitator used to suggest a process?

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An appropriate intervention by a facilitator for helping the verbal stumbler who has difficulty expressing his or her opinion is to:

(Multiple Choice)
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Which of the following is true regarding a facilitator?

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The set of activities carried out before,during and after meetings to help a group achieve its own outcomes is known as:

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When a team reaches an impasse,a facilitator could use a _____ question in order to help the team come up with new,creative ideas.

(Multiple Choice)
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"Along with diagnosing the behavior of the group,a skilled facilitator should be able to diagnose the behaviors of individuals and choose appropriate responses when these behaviors are exhibited." What are the types of behaviors and appropriate responses that are typically exhibited by a facilitator in team meetings?

(Essay)
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One of the most important characteristics of an effective facilitator is a keen sense of their own strengths,biases and weaknesses.

(True/False)
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The facilitator requests the team to help him/her understand what's going on.This is a facilitative intervention of:

(Multiple Choice)
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If negative behaviors are unnoticeable or overlooked by team members,Catherine,as facilitator,should do the same.

(True/False)
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