Exam 7: Communicating Effectively

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Mathew,a manager,tells one of his subordinates,Emily,that she is irresponsible and does not contribute any value to the team.This is an example of a(n)_____ communication.

(Multiple Choice)
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Face-to-face communication is the richest forms of communication because it helps you overcome communication pitfalls.

(True/False)
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Information overload,time,emotions,and slang are all:

(Multiple Choice)
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Feedback to a message can be given by paraphrasing,questioning,nodding,gesturing,or even eye movement.So the feedback can be both verbal and nonverbal.

(True/False)
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Angela noticed that the common areas were frequently messy and dirty,and mentioned as much to a friend.Which part of developing an assertive statement is highlighted in this statement?

(Multiple Choice)
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Any distortion factor that blocks,disrupts,or distorts the message sent to the receiver,interfering with the communication process is known as a ____.

(Multiple Choice)
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Frowning,crying,whispering under your breath,or simply saying nothing are all ways you demonstrate assertive communication.

(True/False)
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In which type of communication are these factors important: fairness,directness,honesty,tact,and sensitivity?

(Multiple Choice)
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Which of the following actions would NOT be appropriate for Lisa to follow in order to better communicate via e-mail at office?

(Multiple Choice)
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A communication problem that arises over the concept of time is today's increased expectation of:

(Multiple Choice)
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Mike intentionally left out the details regarding the actual costs associated with the team project,so that he can get his project approved by his manager.Mike's misrepresentation illustrates which barrier to communication?

(Multiple Choice)
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Roscoe needs to make an announcement about the office closing on New Year's Day.He should make sure feedback is incorporated in his communication.

(True/False)
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Unlike assumptions,reality reflects your own values and beliefs.

(True/False)
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Write a short note on barriers to communication with specific reference to noise and information overload.

(Essay)
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Which of the following is an organizational barrier to effective communication?

(Multiple Choice)
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Which one of the following options is a drawback of written communication?

(Multiple Choice)
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Communicating effectively consists of both sending and receiving messages in ways that are both verbal and nonverbal.

(True/False)
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Social media channels encourage spur-of-the moment,"stream-of-consciousness" communication and provide no "brake" to give the sender time to reflect on how his or her comments might be interpreted by those who read them.

(True/False)
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One of the drawbacks of written communication is that it is far more binding than oral recall of events.

(True/False)
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_____ allows the receiver to show the sender that she or he is paying attention and clearly understands the messages being sent.

(Multiple Choice)
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