Question 1

When evaluating alternatives,the condition of uncertainty is one in which the evaluator has probabilistic estimates of the outcomes.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is a programmed decision?

Accepted Answer

A) Selecting a new CEO 
B) Scheduling employees for overtime 
C) Determining the location for a new sales office 
D) Developing a new product line expansion 
A) Selecting a new CEO 
B) Scheduling employees for overtime 
C) Determining the location for a new sales office 
D) Developing a new product line expansion

Question 3

A positive link has been found between the number of alternatives considered and the speed with which decisions can be reached.

Accepted Answer

A) True 
 B)False

Question 4

Karl Weick coined the term _________ when he suggested that managers must constantly try to understand the contexts in which they operate.

Accepted Answer

A) sense making 
B) contextualizing 
C) organizational learning 
D) scenario analysis 
A) sense making 
B) contextualizing 
C) organizational learning 
D) scenario analysis

Question 5

A CEO of a medium-sized computer programming company asks himself: "how will outsourcing to India impact my business?" This is an example of ________.

Accepted Answer

A) scenario making 
B) an "opportunity" 
C) sense making 
D) evaluating alternatives 
A) scenario making 
B) an "opportunity" 
C) sense making 
D) evaluating alternatives

Question 6

Ethics is (are)_______________.

Accepted Answer

A) a universal code of what is right and wrong 
B) a system or code that guides individual conduct 
C) of no impact in the decision-making process 
D) rarely an influence in the decision-making process 
A) a universal code of what is right and wrong 
B) a system or code that guides individual conduct 
C) of no impact in the decision-making process 
D) rarely an influence in the decision-making process

Question 7

_________ describe the individual's momentary state that results from the interaction of a specific situation with characteristics of the individual's personality.

Accepted Answer

A) Situational variables 
B) Interactional variables 
C) Personality states 
D) Interactional states 
A) Situational variables 
B) Interactional variables 
C) Personality states 
D) Interactional states

Question 8

Decision making is more than an act of choosing: it is ________.

Accepted Answer

A) multi-staged process which follows a fixed procedure 
B) an end in itself 
C) a means to ensure continued organizational success 
D) a dynamic process 
A) multi-staged process which follows a fixed procedure 
B) an end in itself 
C) a means to ensure continued organizational success 
D) a dynamic process

Question 9

The decision-making process depicted in the text _______________.

Accepted Answer

A) is a sequential process rather than a fixed procedure 
B) is intended to be applied most often for programmed decisions 
C) starts with the identification of problems 
D) ensures excellent decisions will be made 
A) is a sequential process rather than a fixed procedure 
B) is intended to be applied most often for programmed decisions 
C) starts with the identification of problems 
D) ensures excellent decisions will be made

Question 10

Cognitive dissonance is what research today terms as ______________.

Accepted Answer

A) post decision anxiety theory 
B) post decision dissonance theory 
C) regret theory 
D) decision regret theory 
A) post decision anxiety theory 
B) post decision dissonance theory 
C) regret theory 
D) decision regret theory

Question 11

What are "values" and how do they influence the decision-making process?

Accepted Answer

Answers may vary but should touch on the

Question 12

Problems are usually classified as one of three types: __________.

Accepted Answer

A) programmed,nonprogrammed,and hybrid 
B) nonprogrammed,routine,and hybrid 
C) opportunity,crisis,and routine 
D) opportunity,crisis,and procedural 
A) programmed,nonprogrammed,and hybrid 
B) nonprogrammed,routine,and hybrid 
C) opportunity,crisis,and routine 
D) opportunity,crisis,and procedural

Question 13

In the identifying problems step of decision-making process,"perceptual problems" are related with the distortion but not ignoring information.

Accepted Answer

A) True 
 B)False

Question 14

Define cognitive dissonance.Describe when it is likely to occur and strategies that individuals may employ as coping mechanisms.

Accepted Answer

Answers may vary but should touch on the

Question 15

Problem identification may be hindered by _________.

Accepted Answer

A) perceptual problems 
B) defining problems in terms of solutions 
C) identifying symptoms as problems 
D) All of the above 
A) perceptual problems 
B) defining problems in terms of solutions 
C) identifying symptoms as problems 
D) All of the above

Question 16

Michael,the director of HR for WidgetTech,due to budget constraints has directed his team to only recruit at State U.The recruiting team has been given a job specification and the direction to hire the best candidate that interviews during the campus visit day.This is an example of a manager as a __________.

Accepted Answer

A) satisficer 
B) optimizer 
C) controller 
D) sense maker 
A) satisficer 
B) optimizer 
C) controller 
D) sense maker

Question 17

"Consensus" is the process of joint decision making among key stakeholders of a problem.

Accepted Answer

A) True 
 B)False

Question 18

Of the individual factors that have consistently been related to ethical decision making,education has found to be the strongest.

Accepted Answer

A) True 
 B)False

Question 19

The text provided a number of issues that can hinder the identification of the problem.Describe these issues and provide examples.

Accepted Answer

Answers may vary but should touch on the

Question 20

Brainstorming groups normally produce fewer ideas than do the equivalent number of individuals working alone.

Accepted Answer

A) True 
 B)False

When evaluating alternatives,the condition of uncertainty is one in which the evaluator has probabilistic estimates of the outcomes.

Which of the following is a programmed decision?

A positive link has been found between the number of alternatives considered and the speed with which decisions can be reached.

Karl Weick coined the term _________ when he suggested that managers must constantly try to understand the contexts in which they operate.

A CEO of a medium-sized computer programming company asks himself: "how will outsourcing to India impact my business?" This is an example of ________.

Ethics is (are)_______________.

_________ describe the individual's momentary state that results from the interaction of a specific situation with characteristics of the individual's personality.

Decision making is more than an act of choosing: it is ________.

The decision-making process depicted in the text _______________.

Cognitive dissonance is what research today terms as ______________.

What are "values" and how do they influence the decision-making process?

Problems are usually classified as one of three types: __________.

In the identifying problems step of decision-making process,"perceptual problems" are related with the distortion but not ignoring information.

Define cognitive dissonance.Describe when it is likely to occur and strategies that individuals may employ as coping mechanisms.

Problem identification may be hindered by _________.

"Consensus" is the process of joint decision making among key stakeholders of a problem.

Of the individual factors that have consistently been related to ethical decision making,education has found to be the strongest.

The text provided a number of issues that can hinder the identification of the problem.Describe these issues and provide examples.

Brainstorming groups normally produce fewer ideas than do the equivalent number of individuals working alone.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Managing Organizational Change and Learning

Filters

Exam 16: Decision Making

When evaluating alternatives,the condition of uncertainty is one in which the evaluator has probabilistic estimates of the outcomes.

Which of the following is a programmed decision?

A positive link has been found between the number of alternatives considered and the speed with which decisions can be reached.

Karl Weick coined the term _________ when he suggested that managers must constantly try to understand the contexts in which they operate.

A CEO of a medium-sized computer programming company asks himself: "how will outsourcing to India impact my business?" This is an example of ________.

Ethics is (are)_______________.

_________ describe the individual's momentary state that results from the interaction of a specific situation with characteristics of the individual's personality.

Decision making is more than an act of choosing: it is ________.

The decision-making process depicted in the text _______________.

Cognitive dissonance is what research today terms as ______________.

What are "values" and how do they influence the decision-making process?

Problems are usually classified as one of three types: __________.

In the identifying problems step of decision-making process,"perceptual problems" are related with the distortion but not ignoring information.

Define cognitive dissonance.Describe when it is likely to occur and strategies that individuals may employ as coping mechanisms.

Problem identification may be hindered by _________.

"Consensus" is the process of joint decision making among key stakeholders of a problem.

Of the individual factors that have consistently been related to ethical decision making,education has found to be the strongest.

The text provided a number of issues that can hinder the identification of the problem.Describe these issues and provide examples.

Brainstorming groups normally produce fewer ideas than do the equivalent number of individuals working alone.

Managing Effective Organizations

Organizational Culture

Managing Globally

Individual Behavior and Differences

Motivation: Background and Theories

Motivation: Organizational Applications

Managing Workplace Stress

Group and Team Behavior

Conflict and Negotiation

Power and Politics

Leadership: Fundamentals

Leadership: Emerging Perspectives

Work Design

Organization Structure

Managing Communication

Managing Organizational Change and Learning

Filters