Question 1

The behavioral model paralleled the emergence of

Accepted Answer

A) the classical management school. 
B) the human relations movement. 
C) quantitative management theory. 
D) the development of contingency theory. 
E) the development of systems theory. 
A) the classical management school. 
B) the human relations movement. 
C) quantitative management theory. 
D) the development of contingency theory. 
E) the development of systems theory.

Question 2

Ralston Purina is a leader in bringing new consumer goods to market.The organization is also always looking for new markets.The strategy of continuously seeking new customers and/or new markets indicates that Ralston Purina

Accepted Answer

A) uses a strategy that is not logically connected to its organization design. 
B) is likely to have either a System 2 or a System 3 design. 
C) is likely to have a flat and decentralized organization design. 
D) is likely to have a tall and centralized organization design. 
E) operates in a stable environment. 
A) uses a strategy that is not logically connected to its organization design. 
B) is likely to have either a System 2 or a System 3 design. 
C) is likely to have a flat and decentralized organization design. 
D) is likely to have a tall and centralized organization design. 
E) operates in a stable environment.

Question 3

Business-level strategies affect the design of individual businesses within the organization,but not the overall organization.

Accepted Answer

A) True 
 B)False

Question 4

Charmed by Claire is a gift shop.Employees specialize in a product line like Vera Bradley,Pandora,or Brighton.Clair the CEO oversees coordination of the entire operation.Which form of organization design is appropriate for Charmed by Claire?

Accepted Answer

A) Conglomerate (H-form) 
B) Divisional (M-form) 
C) Functional (U-form) 
D) Hybrid 
E) Matrix 
A) Conglomerate (H-form) 
B) Divisional (M-form) 
C) Functional (U-form) 
D) Hybrid 
E) Matrix

Question 5

As organizations move through the stages of the organizational life cycle from birth to maturity,they do NOT

Accepted Answer

A) tend to increase in size. 
B) become more mechanistic. 
C) devote more attention to planning. 
D) reduce the size of their staff component. 
E) become more decentralized. 
A) tend to increase in size. 
B) become more mechanistic. 
C) devote more attention to planning. 
D) reduce the size of their staff component. 
E) become more decentralized.

Question 6

Woodward found that mass-production technologies tended to resemble System ____________________ bureaucracies.

Accepted Answer

The answer of Woodward found that mass-production technologies tended to...

Question 7

According to Woodward's findings relative to technology and organization design,the most successful mass-production firms adopt a(n)

Accepted Answer

A) free-form design. 
B) System 4 design. 
C) organic structure. 
D) matrix structure. 
E) bureaucratic structure. 
A) free-form design. 
B) System 4 design. 
C) organic structure. 
D) matrix structure. 
E) bureaucratic structure.

Question 8

The best-known and most important behavioral approach to organization design is

Accepted Answer

A) Weber's bureaucracy. 
B) the divisional form. 
C) Woodward's simple structure. 
D) Likert's System 4. 
E) the linking pin approach. 
A) Weber's bureaucracy. 
B) the divisional form. 
C) Woodward's simple structure. 
D) Likert's System 4. 
E) the linking pin approach.

Question 9

____________________ is the overall set of structural elements and the relationships among those elements used to manage the total organization.

Accepted Answer

Organizati

Question 10

Describe the basic nature of organizational design.

Accepted Answer

Organizational design refers to the proc

Question 11

Automakers build prototype vehicles first.This requires ____ technology.

Accepted Answer

A) large-batch 
B) continuous-process 
C) standardized 
D) small-batch 
E) mass-production 
A) large-batch 
B) continuous-process 
C) standardized 
D) small-batch 
E) mass-production

Question 12

With the ____ form of organization design,product departmentalization is combined with a strategic business unit strategy.

Accepted Answer

A) matrix 
B) organic 
C) divisional (M-form) 
D) conglomerate (H-form) 
E) functional (U-form) 
A) matrix 
B) organic 
C) divisional (M-form) 
D) conglomerate (H-form) 
E) functional (U-form)

Question 13

Facebook creates social networks.It uses ____ technology.

Accepted Answer

A) large-batch 
B) unit 
C) continuous-process 
D) transformation 
E) small-batch 
A) large-batch 
B) unit 
C) continuous-process 
D) transformation 
E) small-batch

Question 14

A ____ organization works to facilitate the lifelong learning and personal development of all of its employees while continually transforming itself to respond to changing demands and needs.

Accepted Answer

A) divisional (M-form) 
B) learning 
C) team 
D) virtual 
E) functional (U-form) 
A) divisional (M-form) 
B) learning 
C) team 
D) virtual 
E) functional (U-form)

Question 15

Which of the following statements comparing the conglomerate (H-form)and the divisional (M-form)approaches to organization design is FALSE?

Accepted Answer

A) Both are based on the product form of departmentalization. 
B) Divisions in the H-form are unrelated, but in the M-form they are similar kinds of businesses. 
C) Managers in both forms coordinate extensively with each other. 
D) H-form managers have more autonomy than M-form managers. 
E) M-forms can share resources more easily than H-forms. 
A) Both are based on the product form of departmentalization. 
B) Divisions in the H-form are unrelated, but in the M-form they are similar kinds of businesses. 
C) Managers in both forms coordinate extensively with each other. 
D) H-form managers have more autonomy than M-form managers. 
E) M-forms can share resources more easily than H-forms.

Question 16

Hampton Amusement Rides is a fairly small manufacturer of kiddy rides that can be towed from one site to another.It has marketing,production,finance,shipping,and personnel departments.The owner takes responsibility for coordinating and integrating the efforts of the various departments.Which of the following forms of organization design is most appropriate for this company?

Accepted Answer

A) Conglomerate (H-form) 
B) Divisional (M-form) 
C) Functional (U-form) 
D) Hybrid 
E) Matrix 
A) Conglomerate (H-form) 
B) Divisional (M-form) 
C) Functional (U-form) 
D) Hybrid 
E) Matrix

Question 17

Which of the following is NOT a process characterized by Likert?

Accepted Answer

A) Leadership 
B) Decision making 
C) Planning 
D) Controlling 
E) Communication 
A) Leadership 
B) Decision making 
C) Planning 
D) Controlling 
E) Communication

Question 18

Weber's guidelines for bureaucratic design include

Accepted Answer

A) functional departmentalization. 
B) a contingency approach to management. 
C) a human relations approach to management. 
D) a clear chain of command. 
E) All of these choices 
A) functional departmentalization. 
B) a contingency approach to management. 
C) a human relations approach to management. 
D) a clear chain of command. 
E) All of these choices

Question 19

Orange County Choppers makes custom motorcycles.It uses continuous-process technology.

Accepted Answer

A) True 
 B)False

Question 20

____________________ is the degree to which the various subunits must work together in a coordinated fashion.

Accepted Answer

The answer of ____________________ is the degree to which the...

Exam 12: Managing Organization Design

The behavioral model paralleled the emergence of

Ralston Purina is a leader in bringing new consumer goods to market.The organization is also always looking for new markets.The strategy of continuously seeking new customers and/or new markets indicates that Ralston Purina

Business-level strategies affect the design of individual businesses within the organization,but not the overall organization.

Charmed by Claire is a gift shop.Employees specialize in a product line like Vera Bradley,Pandora,or Brighton.Clair the CEO oversees coordination of the entire operation.Which form of organization design is appropriate for Charmed by Claire?

As organizations move through the stages of the organizational life cycle from birth to maturity,they do NOT

Woodward found that mass-production technologies tended to resemble System ____________________ bureaucracies.

According to Woodward's findings relative to technology and organization design,the most successful mass-production firms adopt a(n)

The best-known and most important behavioral approach to organization design is

____________________ is the overall set of structural elements and the relationships among those elements used to manage the total organization.

Describe the basic nature of organizational design.

Automakers build prototype vehicles first.This requires ____ technology.

With the ____ form of organization design,product departmentalization is combined with a strategic business unit strategy.

Facebook creates social networks.It uses ____ technology.

A ____ organization works to facilitate the lifelong learning and personal development of all of its employees while continually transforming itself to respond to changing demands and needs.

Which of the following statements comparing the conglomerate (H-form)and the divisional (M-form)approaches to organization design is FALSE?

Which of the following is NOT a process characterized by Likert?

Weber's guidelines for bureaucratic design include

Orange County Choppers makes custom motorcycles.It uses continuous-process technology.

____________________ is the degree to which the various subunits must work together in a coordinated fashion.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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