Exam 1: Introduction

Sustainability is the ability to maintain profits in a system.

Which of the following are not listed in the text as jobs in OSCM?

Central to the concept of operations strategy are the notions of operations focus and trade-offs.

Green and black belt programs teach six-sigma quality tools to managers at many corporations.

The "triple bottom line" relates to the economic, employee, and environmental impact of a firm's strategy.

What is a total systems approach to managing the flow of information, materials, and services from raw material suppliers through factories and warehouses to the end customer called? ________________________________

Which of the following is a measure of operations and supply management efficiency used by Wall Street?

A major aspect of planning involves developing a set of metrics to monitor the supply chain.

A pipeline through which material and information flows is a conception of a ______________________.

Automobiles and appliances are classified as "pure goods."

Which of the following are defined as core goods?

The term "electronic commerce" refers to the buying and selling of electronic products and devices.

One of the "package of features" that make up a service is:

The approach that advocates making revolutionary changes as opposed to evolutionary changes is called "business process reengineering."

Service innovations can be patented.

Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.

The term "value" refers to the relationship between quality and the price paid by the consumer.

Lean manufacturing refers to just in time production coupled with total quality control.

Supply networks cannot be constructed for every product or service.

A worker can be efficient without being effective.