Exam 24: Health Care

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Gap errors are information mistakes that arise when a task is transferred or handed off between people or groups.

(True/False)
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When a patient has diverse symptoms that require treatment by several different medical specialties, the most severe symptom is identified and treated first by a specialist, the next most severe symptom treated second by a different specialist, and so forth until all the patient's symptoms have been addressed.

(True/False)
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Which of the following is an essential resource that flows through a hospital supply chain?

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Decoupling points are IV and electronic monitoring connections, which are decoupled when a patient is moved from an operating room to recovery.

(True/False)
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Which trend in health care is nick-named "telemedicine" and uses electronic devices for measuring blood pressure, heart rate, and blood oxygen levels? _________________________________________

(Short Answer)
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Which trend in health care uses expert system software programs to arrive at a diagnosis? ____________________________________

(Short Answer)
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In the United States, more than $10 trillion is spent on health care each year.

(True/False)
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Nursing stations designed today are only circular in shape.

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About 500 diagnostic-related groups have been developed for Medicare as part of the prospective payment system.

(True/False)
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Well-organized hospitals have a clear chain of command and carefully delineated decision-making authority.

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What is the application of the scientific method to evaluate alternative treatment methods and create guidelines for similar clinical situations called? ________________________________

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In recent surveys, about 32 percent of all Americans said they were dissatisfied with the quality of health care.

(True/False)
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Among the major trends in health care that relate to OSCM is telemedicine (remote diagnosis).

(True/False)
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The three essential resources in a hospital supply chain are information, funds, and goods and services.

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Health care operations management may be defined as the design, management, and improvement of the systems that deliver health care services.

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Medicine error severity would be reported on the key process performance dashboard.

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The flow of work through a hospital is sometimes referred to as a patient activity diagram.

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SBAR is an acronym for the procedure used when recording a patient's medical history.

(True/False)
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Among the major trends in health care that relate to OSCM is integrated medical care.

(True/False)
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The text mentions several common approaches to use when developing a strategy to close a capacity gap (where utilization of a resource exceeds capacity available).Which of the following is not among the common approaches mentioned?

(Multiple Choice)
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