Exam 24: Health Care
Exam 1: Introduction84 Questions
Exam 2: Strategy54 Questions
Exam 3: Design of Products and Services58 Questions
Exam 4: Project Management78 Questions
Exam 5: Strategic Capacity Management64 Questions
Exam 6: Learning Curves60 Questions
Exam 7: Manufacturing Processes44 Questions
Exam 8: Facility Layout58 Questions
Exam 9: Service Processes67 Questions
Exam 10: Waiting Line Analysis and Simulation77 Questions
Exam 11: Process Design and Analysis57 Questions
Exam 12: Six Sigma Quality75 Questions
Exam 13: Statistical Quality Control73 Questions
Exam 14: Lean Supply Chains73 Questions
Exam 15: Logistics Distribution, and Transportation61 Questions
Exam 16: Global Sourcing and Procurement78 Questions
Exam 17: Enterprise Resource Planning Systems47 Questions
Exam 18: Forecasting101 Questions
Exam 19: Sales and Operations Planning65 Questions
Exam 20: Inventory Management108 Questions
Exam 21: Material Requirements Planning89 Questions
Exam 22: Workcenter Scheduling72 Questions
Exam 23: Theory of Constraints72 Questions
Exam 24: Health Care69 Questions
Exam 25: Operations Consulting61 Questions
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Gap errors are information mistakes that arise when a task is transferred or handed off between people or groups.
(True/False)
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When a patient has diverse symptoms that require treatment by several different medical specialties, the most severe symptom is identified and treated first by a specialist, the next most severe symptom treated second by a different specialist, and so forth until all the patient's symptoms have been addressed.
(True/False)
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Which of the following is an essential resource that flows through a hospital supply chain?
(Multiple Choice)
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Decoupling points are IV and electronic monitoring connections, which are decoupled when a patient is moved from an operating room to recovery.
(True/False)
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Which trend in health care is nick-named "telemedicine" and uses electronic devices for measuring blood pressure, heart rate, and blood oxygen levels? _________________________________________
(Short Answer)
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Which trend in health care uses expert system software programs to arrive at a diagnosis? ____________________________________
(Short Answer)
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In the United States, more than $10 trillion is spent on health care each year.
(True/False)
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About 500 diagnostic-related groups have been developed for Medicare as part of the prospective payment system.
(True/False)
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Well-organized hospitals have a clear chain of command and carefully delineated decision-making authority.
(True/False)
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What is the application of the scientific method to evaluate alternative treatment methods and create guidelines for similar clinical situations called? ________________________________
(Short Answer)
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In recent surveys, about 32 percent of all Americans said they were dissatisfied with the quality of health care.
(True/False)
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Among the major trends in health care that relate to OSCM is telemedicine (remote diagnosis).
(True/False)
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The three essential resources in a hospital supply chain are information, funds, and goods and services.
(True/False)
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Health care operations management may be defined as the design, management, and improvement of the systems that deliver health care services.
(True/False)
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Medicine error severity would be reported on the key process performance dashboard.
(True/False)
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The flow of work through a hospital is sometimes referred to as a patient activity diagram.
(True/False)
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SBAR is an acronym for the procedure used when recording a patient's medical history.
(True/False)
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Among the major trends in health care that relate to OSCM is integrated medical care.
(True/False)
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The text mentions several common approaches to use when developing a strategy to close a capacity gap (where utilization of a resource exceeds capacity available).Which of the following is not among the common approaches mentioned?
(Multiple Choice)
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