Question 1

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

Accepted Answer

A)  overpayment inequity. 
B)  underpayment inequity. 
C)  absolute equity. 
D)  instrumental equity. 
E)  terminal equity. 
A)  overpayment inequity. 
B)  underpayment inequity. 
C)  absolute equity. 
D)  instrumental equity. 
E)  terminal equity.

Question 2

A compensation plan that bases pay on performance is called a merit pay plan.

Accepted Answer

A) True 
 B)False

Question 3

According Maslow's hierarchy of needs, by giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, a manager satisfies their _____.

Accepted Answer

A)  physiological needs 
B)  safety needs 
C)  self-actualization needs 
D)  operational needs 
E)  terminal needs 
A)  physiological needs 
B)  safety needs 
C)  self-actualization needs 
D)  operational needs 
E)  terminal needs

Question 4

According to _____ employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Accepted Answer

A)  Clayton Alderfer's ERG theory 
B)  McClelland's three-needs theory 
C)  Herzberg's motivator-hygiene theory 
D)  Victor H. Vroom's expectancy theory 
E)  B.F. Skinner's operant condition theory 
A)  Clayton Alderfer's ERG theory 
B)  McClelland's three-needs theory 
C)  Herzberg's motivator-hygiene theory 
D)  Victor H. Vroom's expectancy theory 
E)  B.F. Skinner's operant condition theory

Question 5

Steve is a broker of a large financial company and is motivated by his sales commission. Steve is therefore intrinsically motivated.

Accepted Answer

A) True 
 B)False

Question 6

_____ drew attention to the important distinction between intrinsic motivation and extrinsic motivation.

Accepted Answer

A)  Maslow's hierarchy of needs 
B)  Alderfer's ERG theory 
C)  Herzberg's motivator-hygiene theory 
D)  McClelland's theory of needs 
E)  Equity theory 
A)  Maslow's hierarchy of needs 
B)  Alderfer's ERG theory 
C)  Herzberg's motivator-hygiene theory 
D)  McClelland's theory of needs 
E)  Equity theory

Question 7

According to Herzberg's motivator-hygiene theory, which of the following outcomes helps to satisfy motivator needs?

Accepted Answer

A)  Job security 
B)  Good relationships with coworkers 
C)  Good pay 
D)  A sense of accomplishment 
E)  Effective supervision 
A)  Job security 
B)  Good relationships with coworkers 
C)  Good pay 
D)  A sense of accomplishment 
E)  Effective supervision

Question 8

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

Accepted Answer

A)  positivism 
B)  instrumentality 
C)  autonomy 
D)  equity 
E)  self-actualization 
A)  positivism 
B)  instrumentality 
C)  autonomy 
D)  equity 
E)  self-actualization

Question 9

Motivation is highest when as many people as possible in an organization perceive that they are being equitably treated.

Accepted Answer

A) True 
 B)False

Question 10

Both easy and moderate goals have less motivational power than difficult goals.

Accepted Answer

A) True 
 B)False

Question 11

According to Maslow's hierarchy of needs theory, higher level needs must be satisfied before lower level needs.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following forms the base of Maslow's hierarchy of needs?

Accepted Answer

A)  Esteem needs 
B)  Belongingness needs 
C)  Physiological needs 
D)  Social needs 
E)  Self-actualization needs 
A)  Esteem needs 
B)  Belongingness needs 
C)  Physiological needs 
D)  Social needs 
E)  Self-actualization needs

Question 13

Define intrinsic, extrinsic, and prosocial motivation. With an example, show how a person can be motivated by all three at the same time.

Accepted Answer

not answered
Explanation:An employee may

Question 14

According to the expectancy theory, which of the following is true of instrumentality?

Accepted Answer

A)  Managers promote high levels of instrumentality when they link performance to desired outcomes. 
B)  Managers promote instrumentality by ensuring that rewards are distributed to employees on the basis of their rank. 
C)  Managers create low levels instrumentality when the distribution of outcomes available in an organization is performance-based. 
D)  Managers create low levels of instrumentality when they link effort to performance. 
E)  Managers promote low levels of instrumentality when they communicate to employees that high performance will lead to a pay raise in the future. 
A)  Managers promote high levels of instrumentality when they link performance to desired outcomes. 
B)  Managers promote instrumentality by ensuring that rewards are distributed to employees on the basis of their rank. 
C)  Managers create low levels instrumentality when the distribution of outcomes available in an organization is performance-based. 
D)  Managers create low levels of instrumentality when they link effort to performance. 
E)  Managers promote low levels of instrumentality when they communicate to employees that high performance will lead to a pay raise in the future.

Question 15

Define motivation and describe the psychological factors that contribute to motivation.

Accepted Answer

not answered
Explanation:Motivation may

Question 16

_____ considers how managers can ensure that organization members focus their inputs in the direction of high performance and the achievement of organizational targets.

Accepted Answer

A)  Goal-setting theory 
B)  ERG theory 
C)  Three-needs theory 
D)  Operant conditioning theory 
E)  Motivator-hygiene theory 
A)  Goal-setting theory 
B)  ERG theory 
C)  Three-needs theory 
D)  Operant conditioning theory 
E)  Motivator-hygiene theory

Question 17

Intrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment.

Accepted Answer

A) True 
 B)False

Question 18

According to the expectancy theory, an employee's perception about the extent to which his effort will result in a given level of performance is known as expectancy.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following managers is driven by intrinsic motivation?

Accepted Answer

A)  Manuela, who works hard because of the sense of satisfaction that doing so gives her 
B)  Derek, who works hard because of the incentives he receives each quarter 
C)  Jolie, who works hard because she knows that by doing so, she will be promoted 
D)  Luca, who works hard because of the recognition his achievements bring him 
E)  Diane, who works hard because she knows that if she doesn't do so, she will be fired 
A)  Manuela, who works hard because of the sense of satisfaction that doing so gives her 
B)  Derek, who works hard because of the incentives he receives each quarter 
C)  Jolie, who works hard because she knows that by doing so, she will be promoted 
D)  Luca, who works hard because of the recognition his achievements bring him 
E)  Diane, who works hard because she knows that if she doesn't do so, she will be fired

Question 20

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Accepted Answer

A)  extrinsic 
B)  ethnocentric 
C)  xenocentric 
D)  intrinsic 
E)  operational 
A)  extrinsic 
B)  ethnocentric 
C)  xenocentric 
D)  intrinsic 
E)  operational

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

A compensation plan that bases pay on performance is called a merit pay plan.

According Maslow's hierarchy of needs, by giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, a manager satisfies their _____.

According to _____ employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Steve is a broker of a large financial company and is motivated by his sales commission. Steve is therefore intrinsically motivated.

_____ drew attention to the important distinction between intrinsic motivation and extrinsic motivation.

According to Herzberg's motivator-hygiene theory, which of the following outcomes helps to satisfy motivator needs?

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

Motivation is highest when as many people as possible in an organization perceive that they are being equitably treated.

Both easy and moderate goals have less motivational power than difficult goals.

According to Maslow's hierarchy of needs theory, higher level needs must be satisfied before lower level needs.

Which of the following forms the base of Maslow's hierarchy of needs?

Define intrinsic, extrinsic, and prosocial motivation. With an example, show how a person can be motivated by all three at the same time.

According to the expectancy theory, which of the following is true of instrumentality?

Define motivation and describe the psychological factors that contribute to motivation.

_____ considers how managers can ensure that organization members focus their inputs in the direction of high performance and the achievement of organizational targets.

Intrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment.

According to the expectancy theory, an employee's perception about the extent to which his effort will result in a given level of performance is known as expectancy.

Which of the following managers is driven by intrinsic motivation?

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 13: Motivation Performance

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

A compensation plan that bases pay on performance is called a merit pay plan.

According Maslow's hierarchy of needs, by giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, a manager satisfies their _____.

According to _____ employees will be motivated to perform at a high level and attain their work goals to the extent that high performance and goal attainment allow them to obtain outcomes they desire.

Steve is a broker of a large financial company and is motivated by his sales commission. Steve is therefore intrinsically motivated.

_____ drew attention to the important distinction between intrinsic motivation and extrinsic motivation.

According to Herzberg's motivator-hygiene theory, which of the following outcomes helps to satisfy motivator needs?

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

Motivation is highest when as many people as possible in an organization perceive that they are being equitably treated.

Both easy and moderate goals have less motivational power than difficult goals.

According to Maslow's hierarchy of needs theory, higher level needs must be satisfied before lower level needs.

Which of the following forms the base of Maslow's hierarchy of needs?

Define intrinsic, extrinsic, and prosocial motivation. With an example, show how a person can be motivated by all three at the same time.

According to the expectancy theory, which of the following is true of instrumentality?

Define motivation and describe the psychological factors that contribute to motivation.

_____ considers how managers can ensure that organization members focus their inputs in the direction of high performance and the achievement of organizational targets.

Intrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment.

According to the expectancy theory, an employee's perception about the extent to which his effort will result in a given level of performance is known as expectancy.

Which of the following managers is driven by intrinsic motivation?

The source of _____ motivation lies with actually performing the behavior, and motivation comes from doing the work itself.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters