Question 1

Management science theory focuses on the use of rigorous quantitative techniques to help managers.

Accepted Answer

A) True 
 B)False  True

Question 2

Mayfair Mobile's external environment is changing rapidly, and it responds by decentralizing decisions to lower-level managers so that the organization can react faster. Which of the following types of organizational structure allows this?

Accepted Answer

A)  A mechanistic structure 
B)  A formal structure 
C)  A bureaucratic structure 
D)  An oligarchic structure 
E)  An organic structure 
A)  A mechanistic structure 
B)  A formal structure 
C)  A bureaucratic structure 
D)  An oligarchic structure 
E)  An organic structure E

Question 3

_____ is the idea that the organizational structures and control systems that are chosen by managers depend on characteristics of the external environment in which the organization operates.

Accepted Answer

A)  Equity theory 
B)  Contingency theory 
C)  Theory X 
D)  Theory Y 
E)  Behavioral management theory 
A)  Equity theory 
B)  Contingency theory 
C)  Theory X 
D)  Theory Y 
E)  Behavioral management theory B

Question 4

According to Fayol, the fewer the levels in the managerial hierarchy of an organization, the faster the pace of planning and organizing.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of a rule?

Accepted Answer

A)  A general mandatory guideline asking all employees to leave their work machines in good order 
B)  A statement issued by the company specifying the sales projection for the next fiscal year 
C)  An informal code of conduct recommending that employees help each other if time permits 
D)  A recommendation by the HR department that employees wear formal clothes during the week 
E)  A suggestion by the technical department to save all work-related files on D drive 
A)  A general mandatory guideline asking all employees to leave their work machines in good order 
B)  A statement issued by the company specifying the sales projection for the next fiscal year 
C)  An informal code of conduct recommending that employees help each other if time permits 
D)  A recommendation by the HR department that employees wear formal clothes during the week 
E)  A suggestion by the technical department to save all work-related files on D drive

Question 6

Which of the following statements is consistent with the principles of scientific management?

Accepted Answer

A)  Stick to the current method of performing tasks and focus only on increasing the speed. 
B)  New methods of performing tasks ought to be communicated verbally rather than in writing. 
C)  Allow workers to establish their own rules and SOPs. 
D)  Establish a standard pay system that is independent of performance. 
E)  Increase job specialization in order to make the production process more efficient. 
A)  Stick to the current method of performing tasks and focus only on increasing the speed. 
B)  New methods of performing tasks ought to be communicated verbally rather than in writing. 
C)  Allow workers to establish their own rules and SOPs. 
D)  Establish a standard pay system that is independent of performance. 
E)  Increase job specialization in order to make the production process more efficient.

Question 7

Henri Fayol's approach to administration more closely reflects the assumptions of McGregor's Theory X as compared to Theory Y.

Accepted Answer

A) True 
 B)False

Question 8

Norms are written instructions about how to perform a certain aspect of a task.

Accepted Answer

A) True 
 B)False

Question 9

Assessing any manager's authority and responsibility in a system of dual command is easier than it is in a system where unity of command exists.

Accepted Answer

A) True 
 B)False

Question 10

Fayol recommended the use of organizational charts to show the position and duties of each employee in the organization.

Accepted Answer

A) True 
 B)False

Question 11

What is meant by scientific management? What are the four principles of scientific management described by Frederick W. Taylor?

Accepted Answer

not answered
Explanation:Scientific mana

Question 12

Explain how scientific management caused dissatisfaction in workers.

Accepted Answer

not answered
Explanation:Some managers u

Question 13

According to Henri Fayol, discipline refers to:

Accepted Answer

A)  the ability to act on one's own without direction from a superior. 
B)  shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group. 
C)  the justice, impartiality, and fairness to which all organizational members are entitled. 
D)  the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities. 
E)  Stability of tenure of personnel 
A)  the ability to act on one's own without direction from a superior. 
B)  shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group. 
C)  the justice, impartiality, and fairness to which all organizational members are entitled. 
D)  the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities. 
E)  Stability of tenure of personnel

Question 14

Which of the following is true of rules?

Accepted Answer

A)  They are mandatory instructions. 
B)  They are unwritten expectations of behavior. 
C)  They are informal codes of conduct. 
D)  They focus more on creating goals rather than achieving them. 
E)  They are suggestions about best practices. 
A)  They are mandatory instructions. 
B)  They are unwritten expectations of behavior. 
C)  They are informal codes of conduct. 
D)  They focus more on creating goals rather than achieving them. 
E)  They are suggestions about best practices.

Question 15

F.W. Taylor advocated the use of a standard pay system that was independent of worker performance.

Accepted Answer

A) True 
 B)False

Question 16

Briefly describe the different stages of an open system.

Accepted Answer

not answered
Explanation:An open system

Question 17

Managers who accept the assumptions of Theory Y:

Accepted Answer

A)  create a work setting that encourages commitment. 
B)  give little autonomy to workers. 
C)  focus on developing rules and procedures. 
D)  rely on rewards and punishments. 
E)  view workers as lazy. 
A)  create a work setting that encourages commitment. 
B)  give little autonomy to workers. 
C)  focus on developing rules and procedures. 
D)  rely on rewards and punishments. 
E)  view workers as lazy.

Question 18

_____ refers to a system of task and authority relationships that controls how employees use resources to achieve a company's goals.

Accepted Answer

A)  Corporate variance 
B)  Work sharing 
C)  Management scalability 
D)  Organizational structure 
E)  Job rotation 
A)  Corporate variance 
B)  Work sharing 
C)  Management scalability 
D)  Organizational structure 
E)  Job rotation

Question 19

The use of scientific management practices led workers to hide the true potential efficiency of the work setting to protect their own well-being.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true of centralization in an organization?

Accepted Answer

A)  Authority is concentrated at the top of the managerial hierarchy. 
B)  Subordinates play an important role in decision-making within the company. 
C)  It prevents the organization from pursuing its strategy. 
D)  It makes middle and first-line managers more flexible and adaptable. 
E)  It allows people who are closest to problems to respond to them in a timely manner. 
A)  Authority is concentrated at the top of the managerial hierarchy. 
B)  Subordinates play an important role in decision-making within the company. 
C)  It prevents the organization from pursuing its strategy. 
D)  It makes middle and first-line managers more flexible and adaptable. 
E)  It allows people who are closest to problems to respond to them in a timely manner.

Management science theory focuses on the use of rigorous quantitative techniques to help managers.

Mayfair Mobile's external environment is changing rapidly, and it responds by decentralizing decisions to lower-level managers so that the organization can react faster. Which of the following types of organizational structure allows this?

_____ is the idea that the organizational structures and control systems that are chosen by managers depend on characteristics of the external environment in which the organization operates.

According to Fayol, the fewer the levels in the managerial hierarchy of an organization, the faster the pace of planning and organizing.

Which of the following is an example of a rule?

Which of the following statements is consistent with the principles of scientific management?

Henri Fayol's approach to administration more closely reflects the assumptions of McGregor's Theory X as compared to Theory Y.

Norms are written instructions about how to perform a certain aspect of a task.

Assessing any manager's authority and responsibility in a system of dual command is easier than it is in a system where unity of command exists.

Fayol recommended the use of organizational charts to show the position and duties of each employee in the organization.

What is meant by scientific management? What are the four principles of scientific management described by Frederick W. Taylor?

Explain how scientific management caused dissatisfaction in workers.

According to Henri Fayol, discipline refers to:

Which of the following is true of rules?

F.W. Taylor advocated the use of a standard pay system that was independent of worker performance.

Briefly describe the different stages of an open system.

Managers who accept the assumptions of Theory Y:

_____ refers to a system of task and authority relationships that controls how employees use resources to achieve a company's goals.

The use of scientific management practices led workers to hide the true potential efficiency of the work setting to protect their own well-being.

Which of the following is true of centralization in an organization?

Managers and Managing

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 2: The Evolution of Management

Management science theory focuses on the use of rigorous quantitative techniques to help managers.

Mayfair Mobile's external environment is changing rapidly, and it responds by decentralizing decisions to lower-level managers so that the organization can react faster. Which of the following types of organizational structure allows this?

_____ is the idea that the organizational structures and control systems that are chosen by managers depend on characteristics of the external environment in which the organization operates.

According to Fayol, the fewer the levels in the managerial hierarchy of an organization, the faster the pace of planning and organizing.

Which of the following is an example of a rule?

Which of the following statements is consistent with the principles of scientific management?

Henri Fayol's approach to administration more closely reflects the assumptions of McGregor's Theory X as compared to Theory Y.

Norms are written instructions about how to perform a certain aspect of a task.

Assessing any manager's authority and responsibility in a system of dual command is easier than it is in a system where unity of command exists.

Fayol recommended the use of organizational charts to show the position and duties of each employee in the organization.

What is meant by scientific management? What are the four principles of scientific management described by Frederick W. Taylor?

Explain how scientific management caused dissatisfaction in workers.

According to Henri Fayol, discipline refers to:

Which of the following is true of rules?

F.W. Taylor advocated the use of a standard pay system that was independent of worker performance.

Briefly describe the different stages of an open system.

Managers who accept the assumptions of Theory Y:

_____ refers to a system of task and authority relationships that controls how employees use resources to achieve a company's goals.

The use of scientific management practices led workers to hide the true potential efficiency of the work setting to protect their own well-being.

Which of the following is true of centralization in an organization?

Managers and Managing

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters