Exam 2: The Evolution of Management

The human relations movement in management theory advocates that supervisors be trained to manage subordinates in ways that elicit their cooperation and increase their productivity.

Which of the following principles of management by Henri Fayol specifies that an employee should report to only one superior?

When authority is centralized, only managers at the top of the organization make important decisions.

_____ is the study of the factors that have an impact on how individuals and groups respond to and act in organizations.

A time-and-motion study involves the careful timing and recording of the actions taken to perform a particular task.

Scientific management produces huge cost savings in large organized work settings.

What are the disadvantages of centralization of authority?

The line of authority is the chain of command extending from the top to the bottom of an organization.

Which of the following practices was advocated by Mary Parker Follett?

Briefly describe the different types of organizational structures that Burns and Stalker proposed.

The line of authority in an organization is:

The power to hold workers accountable for their actions and to make decisions about the use of organizational resources is known as:

Which of the following is true of norms?

_____ refers to the concentration of authority at the top of the organizational chart instead of being distributed throughout the managerial hierarchy.

_____ gives managers the right to direct and control their subordinates' behavior to accomplish organizational goals.

Obedience to a manager's authority is most consistent with Fayol's principle of:

Fayol believed that authority should be concentrated at the top of the chain of command of an organization.

Fayol's principle of initiative suggests that:

Job specialization refers to:

Which of the following is an example of a norm rather than a rule?