Question 1

In a bureaucratic system of administration, obedience owed to a manager depends on his or her personal qualities such as personality and social status.

Accepted Answer

A) True 
 B)False

Question 2

Define administrative management and briefly discuss the principles developed by Max Weber.

Accepted Answer

not answered
Explanation:Administrative

Question 3

Differentiate between an open and a closed system.

Accepted Answer

not answered
Explanation:An open system

Question 4

EZtronics' approach to management is consistent with Theory Y because:

Accepted Answer

A)  managers at EZtronics control workers' behavior by means of rewards and punishments. 
B)  managers at EZtronics closely supervise their subordinates. 
C)  managers at EZtronics do not believe in giving workers any autonomy in solving problems. 
D)  managers at EZtronics have created a work setting that allows workers to exercise initiative. 
E)  managers at EZtronics have created a work setting that reflects a belief that workers are lazy. 
A)  managers at EZtronics control workers' behavior by means of rewards and punishments. 
B)  managers at EZtronics closely supervise their subordinates. 
C)  managers at EZtronics do not believe in giving workers any autonomy in solving problems. 
D)  managers at EZtronics have created a work setting that allows workers to exercise initiative. 
E)  managers at EZtronics have created a work setting that reflects a belief that workers are lazy.

Question 5

According to Taylor, the production process becomes more efficient with:

Accepted Answer

A)  an increase in the effort that each worker puts in to produce a unit of output. 
B)  an increase in the amount of time required to produce a unit of output. 
C)  an increase in division of labor through specialization. 
D)  the use of informal rule-of thumb knowledge. 
E)  the use of intuitive knowledge. 
A)  an increase in the effort that each worker puts in to produce a unit of output. 
B)  an increase in the amount of time required to produce a unit of output. 
C)  an increase in division of labor through specialization. 
D)  the use of informal rule-of thumb knowledge. 
E)  the use of intuitive knowledge.

Question 6

The human relations movement advocates that:

Accepted Answer

A)  managers use punishments as a tool to elicit cooperation from employees. 
B)  the level of work-group performance be controlled by workers. 
C)  employees be monitored outside the workplace. 
D)  supervisors be behaviorally trained to manage subordinates. 
E)  supervisors make all the important decisions concerning the company. 
A)  managers use punishments as a tool to elicit cooperation from employees. 
B)  the level of work-group performance be controlled by workers. 
C)  employees be monitored outside the workplace. 
D)  supervisors be behaviorally trained to manage subordinates. 
E)  supervisors make all the important decisions concerning the company.

Question 7

Henry Fayol believed that in order to increase the efficiency of the management process, it is essential that:

Accepted Answer

A)  authority should be concentrated at the top of the chain of command. 
B)  managers should discourage creativity in employees so that they stay focused on their jobs. 
C)  there should be a greater number of levels in a managerial hierarchy. 
D)  managers should not have the right to give orders to employees; they should only give polite instructions. 
E)  all organizational members are entitled to be treated with justice and respect. 
A)  authority should be concentrated at the top of the chain of command. 
B)  managers should discourage creativity in employees so that they stay focused on their jobs. 
C)  there should be a greater number of levels in a managerial hierarchy. 
D)  managers should not have the right to give orders to employees; they should only give polite instructions. 
E)  all organizational members are entitled to be treated with justice and respect.

Question 8

A drawback of management information systems is that they provide information only about an organization's internal environment, and not the external environment.

Accepted Answer

A) True 
 B)False

Question 9

The idea that employees who stay with the organization for many years develop skills on the job which can help the organization to become more efficient is consistent with Fayol's principle of:

Accepted Answer

A)  unity of command. 
B)  unity of direction. 
C)  initiative. 
D)  discipline. 
E)  stability of tenure. 
A)  unity of command. 
B)  unity of direction. 
C)  initiative. 
D)  discipline. 
E)  stability of tenure.

Question 10

Describe how the need to increase organizational efficiency guided the evolution of management theory.

Accepted Answer

not answered
Explanation:The evolution o

Question 11

Scientific management practices allowed workers to define their own rights.

Accepted Answer

A) True 
 B)False

Question 12

Standard operating procedures are unwritten, informal codes of conduct that prescribe how people should act in particular situations.

Accepted Answer

A) True 
 B)False

Question 13

Define management science theory. What are the different branches of management science?

Accepted Answer

not answered
Explanation:Management scie

Question 14

Administrative management is the study of:

Accepted Answer

A)  how managers control the organization's relationship with its external environment. 
B)  how an organizational structure is to be created such that it leads to high efficiency and effectiveness. 
C)  how the feelings, thoughts, and behavior of work-group members and managers affect worker performance. 
D)  how characteristics of the work setting-specifically the level of lighting-affect worker performance. 
E)  how managers should personally behave to motivate employees and encourage them to perform at high levels. 
A)  how managers control the organization's relationship with its external environment. 
B)  how an organizational structure is to be created such that it leads to high efficiency and effectiveness. 
C)  how the feelings, thoughts, and behavior of work-group members and managers affect worker performance. 
D)  how characteristics of the work setting-specifically the level of lighting-affect worker performance. 
E)  how managers should personally behave to motivate employees and encourage them to perform at high levels.

Question 15

According to Weber, in a bureaucracy, people should occupy positions because of their social standing and personal contacts.

Accepted Answer

A) True 
 B)False

Question 16

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

Accepted Answer

A)  an organizational chart 
B)  initiative analysis 
C)  unity of direction 
D)  the critical path method (CPM) 
E)  a PERT chart 
A)  an organizational chart 
B)  initiative analysis 
C)  unity of direction 
D)  the critical path method (CPM) 
E)  a PERT chart

Question 17

An organization that has a single, comprehensive long-term plan that leads every department within the organization is following Fayol's principle of:

Accepted Answer

A)  order. 
B)  line of authority. 
C)  unity of command. 
D)  unity of direction. 
E)  decentralization. 
A)  order. 
B)  line of authority. 
C)  unity of command. 
D)  unity of direction. 
E)  decentralization.

Question 18

_____ is the process by which division of labor occurs as different workers gain expertise in tasks over time.

Accepted Answer

A)  Job specialization 
B)  Systems management 
C)  Esprit de corps 
D)  Job rotation 
E)  Centralization 
A)  Job specialization 
B)  Systems management 
C)  Esprit de corps 
D)  Job rotation 
E)  Centralization

Question 19

According to Henri Fayol, initiative refers to:

Accepted Answer

A)  the ability to act on one's own without direction from a superior. 
B)  shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group. 
C)  the justice, impartiality, and fairness to which all organizational members are entitled. 
D)  the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities. 
E)  obedience, energy, application, and other outward marks of respect for a superior's authority. 
A)  the ability to act on one's own without direction from a superior. 
B)  shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group. 
C)  the justice, impartiality, and fairness to which all organizational members are entitled. 
D)  the methodical arrangement of positions to provide the organization with the greatest benefit and to provide employees with career opportunities. 
E)  obedience, energy, application, and other outward marks of respect for a superior's authority.

Question 20

The Marketing Manager at RST Global Inc. developed a five-year marketing plan that was in stark contrast with the objectives outlined in the organization's strategic plan. Which of the principles of Henri Fayol does this go against?

Accepted Answer

A)  Order 
B)  Line of authority 
C)  Unity of command 
D)  Unity of direction 
E)  Span of control 
A)  Order 
B)  Line of authority 
C)  Unity of command 
D)  Unity of direction 
E)  Span of control

In a bureaucratic system of administration, obedience owed to a manager depends on his or her personal qualities such as personality and social status.

Define administrative management and briefly discuss the principles developed by Max Weber.

Differentiate between an open and a closed system.

EZtronics' approach to management is consistent with Theory Y because:

According to Taylor, the production process becomes more efficient with:

The human relations movement advocates that:

Henry Fayol believed that in order to increase the efficiency of the management process, it is essential that:

A drawback of management information systems is that they provide information only about an organization's internal environment, and not the external environment.

The idea that employees who stay with the organization for many years develop skills on the job which can help the organization to become more efficient is consistent with Fayol's principle of:

Describe how the need to increase organizational efficiency guided the evolution of management theory.

Scientific management practices allowed workers to define their own rights.

Standard operating procedures are unwritten, informal codes of conduct that prescribe how people should act in particular situations.

Define management science theory. What are the different branches of management science?

Administrative management is the study of:

According to Weber, in a bureaucracy, people should occupy positions because of their social standing and personal contacts.

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

An organization that has a single, comprehensive long-term plan that leads every department within the organization is following Fayol's principle of:

_____ is the process by which division of labor occurs as different workers gain expertise in tasks over time.

According to Henri Fayol, initiative refers to:

The Marketing Manager at RST Global Inc. developed a five-year marketing plan that was in stark contrast with the objectives outlined in the organization's strategic plan. Which of the principles of Henri Fayol does this go against?

Managers and Managing

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 2: The Evolution of Management

In a bureaucratic system of administration, obedience owed to a manager depends on his or her personal qualities such as personality and social status.

Define administrative management and briefly discuss the principles developed by Max Weber.

Differentiate between an open and a closed system.

EZtronics' approach to management is consistent with Theory Y because:

According to Taylor, the production process becomes more efficient with:

The human relations movement advocates that:

Henry Fayol believed that in order to increase the efficiency of the management process, it is essential that:

A drawback of management information systems is that they provide information only about an organization's internal environment, and not the external environment.

The idea that employees who stay with the organization for many years develop skills on the job which can help the organization to become more efficient is consistent with Fayol's principle of:

Describe how the need to increase organizational efficiency guided the evolution of management theory.

Scientific management practices allowed workers to define their own rights.

Standard operating procedures are unwritten, informal codes of conduct that prescribe how people should act in particular situations.

Define management science theory. What are the different branches of management science?

Administrative management is the study of:

According to Weber, in a bureaucracy, people should occupy positions because of their social standing and personal contacts.

Fayol recommended the use of _____ to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future.

An organization that has a single, comprehensive long-term plan that leads every department within the organization is following Fayol's principle of:

_____ is the process by which division of labor occurs as different workers gain expertise in tasks over time.

According to Henri Fayol, initiative refers to:

The Marketing Manager at RST Global Inc. developed a five-year marketing plan that was in stark contrast with the objectives outlined in the organization's strategic plan. Which of the principles of Henri Fayol does this go against?

Managers and Managing

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters