Exam 7: Managing Change and Innovation

Which of the following is an organisational structure change?

An effective way to reduce workplace stress is to make sure that employees are appropriately matched to their jobs.

Which of the following might reduce a sense of task demand stress for a worker?

Discuss the three sets of variables that have been found to stimulate innovation.

Which kind of resistance to change is most likely to be beneficial to a company?

Facilitation and support is a helpful approach when resisters are fearful and anxiety ridden.

Which of the following is an interpersonal demand?

A stressor is defined as _________.

Who is Kurt Lewin? List two major lessons from his work.

Define and discuss creativity and innovation in the workplace.

Lewin's calm waters metaphor today is increasingly thought to be _________.

Education is a good way to overcome resistance to change due to misinformation.

Research shows that people return to past habits when new methods fail to produce instant, positive consequences.

Which phenomenon in today's business climate has made the white-water rapids metaphor popular?

When managers threaten to fire workers unless they agree to go along with new company policies, they are using which of the following?

The more _________ between an employer's tasks and the tasks of others, the more potential stress there is.

Writing laws to reward industries for reducing carbon emissions in an effort to combat global climate change can be best described as an example of which of the following?

One important reason why organisation development (OD) efforts are needed is that even planned change can be very upsetting to members of an organisation.

Stress can arise from an opportunity.

When a manager attempts to buy off a key leader who opposes change by offering her a promotion, he is using which of the following methods of reducing resistance to change?