Question 1

A person may have strong technical, interpersonal and conceptual skills, but a weak motivation to manage would make them unsuited to a managerial role.

Accepted Answer

A) True 
 B)False  True

Question 2

Mary is a manager at a small-size business.According to Mintzberg's managerial roles, which of the following would be considered Mary's most important role?

Accepted Answer

A) Resource allocator 
B) Spokesperson 
C) Entrepreneur 
D) Figurehead 
A) Resource allocator 
B) Spokesperson 
C) Entrepreneur 
D) Figurehead B

Question 3

Briefly explain the difference between efficiency and effectiveness.

Accepted Answer

Efficiency refers to getting the most output from the least amount of input.Efficiency is often referred to as 'doing things right'; that is, performing a task with a minimum of wasted time, energy, labour and resources and a maximum of the product being created.A mathematical measure of efficiency is given by the ratio of input-to-output.The smaller the input-to-output ratio, the greater the efficiency of the process.Effectiveness is often described as 'doing the right things'; that is, those work activities that will help the organisation reach its goals.Where efficiency is concerned with the means of getting things done, effectiveness is concerned with the ends, or attainment of organisational goals.

Question 4

Disturbance handler is one of Mintzberg's interpersonal roles.

Accepted Answer

A) True 
 B)False

Question 5

Henri Fayol's four management functions framework continues to be popular due to its clarity and simplicity.

Accepted Answer

A) True 
 B)False

Question 6

Part of what defines an organisation is its purpose.

Accepted Answer

A) True 
 B)False

Question 7

A manager in a large business generally will spend more of her time as a spokesperson and entrepreneur than her counterpart in a small business.

Accepted Answer

A) True 
 B)False

Question 8

Defining goals is a key part of the organising function of management.

Accepted Answer

A) True 
 B)False

Question 9

The four contemporary management processes are planning, organising, leading and commanding.

Accepted Answer

A) True 
 B)False

Question 10

All of the following are reasons why organisations today need to manage for sustainability except _________.

Accepted Answer

A) depletion of natural resources 
B) global climate change 
C) global financial crisis and economic downturn 
D) increasing political uncertainty in third world economies 
A) depletion of natural resources 
B) global climate change 
C) global financial crisis and economic downturn 
D) increasing political uncertainty in third world economies

Question 11

A key difference between Fayol's and Mintzberg's view of management is that Fayol's view was based on empirical observations of managers in action.

Accepted Answer

A) True 
 B)False

Question 12

According to the World Business Council for Sustainable Development, sustainability means _________.

Accepted Answer

A) that all Earth's inhabitants cans live well with adequate resources 
B) business goals will be achieved through the old ways 
C) the needs of future generations are predicted and pre-emptively addressed 
D) legislation and public expectations are understood and adhered to 
A) that all Earth's inhabitants cans live well with adequate resources 
B) business goals will be achieved through the old ways 
C) the needs of future generations are predicted and pre-emptively addressed 
D) legislation and public expectations are understood and adhered to

Question 13

When Michelle meets with the department managers to brief them on the concerns of the city officials, which management role is she performing?

Accepted Answer

A) Negotiator 
B) Disturbance handler 
C) Liaison 
D) Disseminator 
A) Negotiator 
B) Disturbance handler 
C) Liaison 
D) Disseminator

Question 14

Deciding who will be assigned to which job is a part of the leading function of management.

Accepted Answer

A) True 
 B)False

Question 15

One of the common characteristics of all organisations is _________ that defines rules, regulations and values of the organisation.

Accepted Answer

A) an explicit goal 
B) a set of written bylaws 
C) a stated purpose 
D) a structure 
A) an explicit goal 
B) a set of written bylaws 
C) a stated purpose 
D) a structure

Question 16

Managers are concerned with social media because of its great potential for company benefit, as well as risk.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is an example of sustainable management?

Accepted Answer

A) A company rewarding workers for carpooling 
B) A company shipping in expensive all-natural fruits for employees all-year round 
C) A company using disposable containers for cost-effectiveness 
D) A company using electricity to increase profits 
A) A company rewarding workers for carpooling 
B) A company shipping in expensive all-natural fruits for employees all-year round 
C) A company using disposable containers for cost-effectiveness 
D) A company using electricity to increase profits

Question 18

When Asa attends the retirement party, she will be operating in which of the management roles?

Accepted Answer

A) Figurehead 
B) Liaison 
C) Monitor 
D) Leader 
A) Figurehead 
B) Liaison 
C) Monitor 
D) Leader

Question 19

_________ skills are the skills managers use to analyse and diagnose complex situations.

Accepted Answer

A) Conceptual 
B) Interpersonal 
C) Political 
D) Technical 
A) Conceptual 
B) Interpersonal 
C) Political 
D) Technical

Question 20

Which practice did Taylor find appalling in his study of workers in steel companies?

Accepted Answer

A) The lack of oversight by managers 
B) The high, unrealistic work standards at the company 
C) The number of prison inmates working on the shop floor 
D) The low worker output 
A) The lack of oversight by managers 
B) The high, unrealistic work standards at the company 
C) The number of prison inmates working on the shop floor 
D) The low worker output

A person may have strong technical, interpersonal and conceptual skills, but a weak motivation to manage would make them unsuited to a managerial role.

Mary is a manager at a small-size business.According to Mintzberg's managerial roles, which of the following would be considered Mary's most important role?

Briefly explain the difference between efficiency and effectiveness.

Disturbance handler is one of Mintzberg's interpersonal roles.

Henri Fayol's four management functions framework continues to be popular due to its clarity and simplicity.

Part of what defines an organisation is its purpose.

A manager in a large business generally will spend more of her time as a spokesperson and entrepreneur than her counterpart in a small business.

Defining goals is a key part of the organising function of management.

The four contemporary management processes are planning, organising, leading and commanding.

All of the following are reasons why organisations today need to manage for sustainability except _________.

A key difference between Fayol's and Mintzberg's view of management is that Fayol's view was based on empirical observations of managers in action.

According to the World Business Council for Sustainable Development, sustainability means _________.

When Michelle meets with the department managers to brief them on the concerns of the city officials, which management role is she performing?

Deciding who will be assigned to which job is a part of the leading function of management.

One of the common characteristics of all organisations is _________ that defines rules, regulations and values of the organisation.

Managers are concerned with social media because of its great potential for company benefit, as well as risk.

Which of the following is an example of sustainable management?

When Asa attends the retirement party, she will be operating in which of the management roles?

_________ skills are the skills managers use to analyse and diagnose complex situations.

Which practice did Taylor find appalling in his study of workers in steel companies?

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters

Exam 1: Managers and Management

A person may have strong technical, interpersonal and conceptual skills, but a weak motivation to manage would make them unsuited to a managerial role.

Mary is a manager at a small-size business.According to Mintzberg's managerial roles, which of the following would be considered Mary's most important role?

Briefly explain the difference between efficiency and effectiveness.

Disturbance handler is one of Mintzberg's interpersonal roles.

Henri Fayol's four management functions framework continues to be popular due to its clarity and simplicity.

Part of what defines an organisation is its purpose.

A manager in a large business generally will spend more of her time as a spokesperson and entrepreneur than her counterpart in a small business.

Defining goals is a key part of the organising function of management.

The four contemporary management processes are planning, organising, leading and commanding.

All of the following are reasons why organisations today need to manage for sustainability except _________.

A key difference between Fayol's and Mintzberg's view of management is that Fayol's view was based on empirical observations of managers in action.

According to the World Business Council for Sustainable Development, sustainability means _________.

When Michelle meets with the department managers to brief them on the concerns of the city officials, which management role is she performing?

Deciding who will be assigned to which job is a part of the leading function of management.

One of the common characteristics of all organisations is _________ that defines rules, regulations and values of the organisation.

Managers are concerned with social media because of its great potential for company benefit, as well as risk.

Which of the following is an example of sustainable management?

When Asa attends the retirement party, she will be operating in which of the management roles?

_________ skills are the skills managers use to analyse and diagnose complex situations.

Which practice did Taylor find appalling in his study of workers in steel companies?

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters