Question 1

An agreement about another person's judgments

Accepted Answer

A) acknowledges the person is important. 
B) confirms the person's right to his/her feeling. 
C) encourages the other person to explore his/her feelings. 
D) affirms the other person's sense of taste and judgement. 
A) acknowledges the person is important. 
B) confirms the person's right to his/her feeling. 
C) encourages the other person to explore his/her feelings. 
D) affirms the other person's sense of taste and judgement.

Question 2

Distractions , such as newspapers and television, that take your focus away from the message are called

Accepted Answer

A) external noise. 
B) information overload. 
C) personal agenda. 
D) emotional noise. 
A) external noise. 
B) information overload. 
C) personal agenda. 
D) emotional noise.

Question 3

You cannot follow the theory of supply and demand until your economics professor relates it to the price of diamond rings.Which part of the listening process has occurred?

Accepted Answer

A) attending 
B) selecting 
C) understanding 
D) responding 
A) attending 
B) selecting 
C) understanding 
D) responding

Question 4

The purpose of responding is to

Accepted Answer

A) select the message upon which you will focus. 
B) assigning meaning to messages. 
C) let others know you understood their messages. 
D) choose the part of a message upon which you'll focus. 
A) select the message upon which you will focus. 
B) assigning meaning to messages. 
C) let others know you understood their messages. 
D) choose the part of a message upon which you'll focus.

Question 5

Limiting the sheer volume of information relayed to one's partner is a part of

Accepted Answer

A) providing meaningful information. 
B) avoiding unnecessary details. 
C) timeliness. 
D) description. 
A) providing meaningful information. 
B) avoiding unnecessary details. 
C) timeliness. 
D) description.

Question 6

Through compliments we

Accepted Answer

A) confirm that another person is worth our time and trouble. 
B) affirm a person's sense of taste and judgement. 
C) affirm people's sense of worth. 
D) confirm another person's right to his or her feelings. 
A) confirm that another person is worth our time and trouble. 
B) affirm a person's sense of taste and judgement. 
C) affirm people's sense of worth. 
D) confirm another person's right to his or her feelings.

Question 7

What is involved in critical listening?

Accepted Answer

*A good critical listener can identify b

Question 8

In the long term memory, you are most likely to store

Accepted Answer

A) things of fleeting significance. 
B) only items of significance. 
C) both insignificant and vital information. 
D) a telephone number you have just heard. 
A) things of fleeting significance. 
B) only items of significance. 
C) both insignificant and vital information. 
D) a telephone number you have just heard.

Question 9

A listener could have time to daydream, tune in and out of the message, and allow the appearance of actually listening because of

Accepted Answer

A) the discrepancy between the ability to receive words and the speed with which whey arrive. 
B) the wide ranging problem of poor listening. 
C) the emotions that may interfere with the speaker providing a clear message. 
D) the risk of information overload. 
A) the discrepancy between the ability to receive words and the speed with which whey arrive. 
B) the wide ranging problem of poor listening. 
C) the emotions that may interfere with the speaker providing a clear message. 
D) the risk of information overload.

Question 10

Which of the following statements is true?

Accepted Answer

A) Research clearly establishes that women listen better than men do. 
B) For the average person, interpersonal listening skills are significantly better than speech listening skills. 
C) Verbal messages are the primary ways through which we communicate feelings, emotions, and attitudes. 
D) When a non-verbal message contradicts a verbal message, we tend to believe the non-verbal message. 
A) Research clearly establishes that women listen better than men do. 
B) For the average person, interpersonal listening skills are significantly better than speech listening skills. 
C) Verbal messages are the primary ways through which we communicate feelings, emotions, and attitudes. 
D) When a non-verbal message contradicts a verbal message, we tend to believe the non-verbal message.

Question 11

Confirming responses

Accepted Answer

A) cause another person to value him/herself less. 
B) pronounce judgment without considering changes. 
C) use few words to communicate an idea. 
D) cause others to value themselves more. 
A) cause another person to value him/herself less. 
B) pronounce judgment without considering changes. 
C) use few words to communicate an idea. 
D) cause others to value themselves more.

Question 12

Messages generated by computers, FAX machines, and other technological devices may create the listening barrier of

Accepted Answer

A) external noise. 
B) personal agenda. 
C) information rate. 
D) information overload. 
A) external noise. 
B) personal agenda. 
C) information rate. 
D) information overload.

Question 13

Which of the following is not a disconfirming response?

Accepted Answer

A) tangential response 
B) incongruous response 
C) direct acknowledgement 
D) impervious response 
A) tangential response 
B) incongruous response 
C) direct acknowledgement 
D) impervious response

Question 14

When a speaker mumbles and rambles, and makes an unintelligible effort to respond, what type of disconfirming response is being made?

Accepted Answer

A) incongruous 
B) irrelevant 
C) tangential 
D) incoherent 
A) incongruous 
B) irrelevant 
C) tangential 
D) incoherent

Question 15

You are selecting when

Accepted Answer

A) out of all the people talking in the restaurant, you focus on the words of the person with whom you are sharing a table. 
B) out of everything your partner says, you focus only on the comments that relate to your food. 
C) based on everything your partner says, you conclude the meal is good. 
D) you remember that your partner usually enjoys the food at this restaurant. 
A) out of all the people talking in the restaurant, you focus on the words of the person with whom you are sharing a table. 
B) out of everything your partner says, you focus only on the comments that relate to your food. 
C) based on everything your partner says, you conclude the meal is good. 
D) you remember that your partner usually enjoys the food at this restaurant.

Question 16

If you are not accepting and do not trust the speaker, if the skills are a way to hide, or if you feel pressured or tired, which is true of reflecting skills?

Accepted Answer

A) Reflecting skills should be used under the above circumstances. 
B) Reflecting skills should not be used under these circumstances. 
C) Reflecting skills can easily be used in these circumstances. 
D) Reflecting skills are difficult to use in these circumstances. 
A) Reflecting skills should be used under the above circumstances. 
B) Reflecting skills should not be used under these circumstances. 
C) Reflecting skills can easily be used in these circumstances. 
D) Reflecting skills are difficult to use in these circumstances.

Question 17

When your partner responds with a comment that has nothing to do with what you said in the first place, the disconfirming response is called

Accepted Answer

A) an incongruous response. 
B) a tangential response. 
C) an incoherent response. 
D) an irrelevant response. 
A) an incongruous response. 
B) a tangential response. 
C) an incoherent response. 
D) an irrelevant response.

Question 18

You are sitting in Professor McLean's class listening to a lecture, when you hear the student behind you talking to her friend about the party to be held at Jake's this Friday.As you sit there taking in details about the party, you are drawn back to Professor McLean when you hear, "And that is what will be on the test Friday." Which stage of the listening process is reflected at the point where you return to hearing what the professor is saying?

Accepted Answer

A) selecting 
B) attending 
C) remembering 
D) responding 
A) selecting 
B) attending 
C) remembering 
D) responding

Question 19

The average person speaks at a rate of how many words per minute?

Accepted Answer

A) 75 
B) 100 
C) 175 
D) 125 
A) 75 
B) 100 
C) 175 
D) 125

Question 20

If individuals can relate something with which they are familiar, and if there is similarity between individuals, the chances are greater that which part of the listening process will occur?

Accepted Answer

A) attending 
B) selecting 
C) remembering 
D) understanding 
A) attending 
B) selecting 
C) remembering 
D) understanding

An agreement about another person's judgments

Distractions , such as newspapers and television, that take your focus away from the message are called

You cannot follow the theory of supply and demand until your economics professor relates it to the price of diamond rings.Which part of the listening process has occurred?

The purpose of responding is to

Limiting the sheer volume of information relayed to one's partner is a part of

Through compliments we

What is involved in critical listening?

In the long term memory, you are most likely to store

A listener could have time to daydream, tune in and out of the message, and allow the appearance of actually listening because of

Which of the following statements is true?

Confirming responses

Messages generated by computers, FAX machines, and other technological devices may create the listening barrier of

Which of the following is not a disconfirming response?

When a speaker mumbles and rambles, and makes an unintelligible effort to respond, what type of disconfirming response is being made?

You are selecting when

If you are not accepting and do not trust the speaker, if the skills are a way to hide, or if you feel pressured or tired, which is true of reflecting skills?

When your partner responds with a comment that has nothing to do with what you said in the first place, the disconfirming response is called

The average person speaks at a rate of how many words per minute?

If individuals can relate something with which they are familiar, and if there is similarity between individuals, the chances are greater that which part of the listening process will occur?

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Verbal Communication Skills

Non-Verbal Communication Skills

Conflict Management Skills

Interpersonal Communication and Cultural Diversity

Understanding Interpersonal Relationships

Developing, Maintaining, and Ending Interpersonal Relationships

Interpersonal Relationships at Home, Through

Filters

Exam 4: Listening and Responding

An agreement about another person's judgments

Distractions , such as newspapers and television, that take your focus away from the message are called

You cannot follow the theory of supply and demand until your economics professor relates it to the price of diamond rings.Which part of the listening process has occurred?

The purpose of responding is to

Limiting the sheer volume of information relayed to one's partner is a part of

Through compliments we

What is involved in critical listening?

In the long term memory, you are most likely to store

A listener could have time to daydream, tune in and out of the message, and allow the appearance of actually listening because of

Which of the following statements is true?

Confirming responses

Messages generated by computers, FAX machines, and other technological devices may create the listening barrier of

Which of the following is not a disconfirming response?

When a speaker mumbles and rambles, and makes an unintelligible effort to respond, what type of disconfirming response is being made?

You are selecting when

If you are not accepting and do not trust the speaker, if the skills are a way to hide, or if you feel pressured or tired, which is true of reflecting skills?

When your partner responds with a comment that has nothing to do with what you said in the first place, the disconfirming response is called

The average person speaks at a rate of how many words per minute?

If individuals can relate something with which they are familiar, and if there is similarity between individuals, the chances are greater that which part of the listening process will occur?

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Verbal Communication Skills

Non-Verbal Communication Skills

Conflict Management Skills

Interpersonal Communication and Cultural Diversity

Understanding Interpersonal Relationships

Developing, Maintaining, and Ending Interpersonal Relationships

Interpersonal Relationships at Home, Through

Filters