Exam 5: Verbal Communication Skills

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Describe indexing and give an example of indexing as a technique for minimizing the barrier of allness.

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Indexing is a technique that can be used to help minimize over-generalizing.
An example would be to take the phrase, "College students lack respect for their professors," and rephrase it as "Many of the college students I have dealt with fail to attend class on time, which suggests a lack of respect for the professor."

Explain how words have the power to create.

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Words give you a tool to create the world by naming and labeling your experiences.In this way, words give us the symbolic vehicles to communicate our creations and discoveries to others.
Using words to label things as "good" or "bad" or in any evaluative way creates a vision of how you experience the world by telling others how we think about it.
One theorist believes that you also create moods and emotional state with the words you use to label your feelings.

When you announce, that, "everybody did poorly on the exam," you are using the word barrier of

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C

The proud pet owner who announces that all of her female cats have been sprayed is displaying what lack of clarity?

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You call your 28-year-old nephew a "juvenile delinquent" because he spray-painted your fence when he was 11.This is an example of the word barrier

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People who work in specialized areas need to take extra caution so as not to use

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Rephrase the statement, "You are so irresponsible!" into a more supportive form, using the word "I".

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Which of the following words is most abstract?

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The underlying principle to avoid biased language is

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Describing your feelings allows you to

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Julian's parents asked him how he liked the concert last night.Julian responded with, "Wow, it was totally bad! I'm going out to get their CD." His parents wonder, "If the concert was bad, why would you want to get their CD?" Explain the language barrier most likely involved in this exchange.

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Referents refer to

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A confusion of one word or phrase for another that sounds similar to it is a

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There is evidence to suggest that we have the ability to control our emotions based on our ability to control what we think about, as well as the choice of words we use to describe our feelings.This illustrates which of the following:

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Reflecting non-sexist attitudes, helping you become more other-oriented, making your speech more contemporary, and confirming the value of all individuals are benefits of

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When the other person responds appropriately in the assertiveness process,

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What are three benefits that can derive from using non-sexist language?

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Static evaluation is

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People who use either/or language or words like never or always are using

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The following are statements that describe "Debate".Match the statements with the comparable statements that describe "Dialogue". -Many people have pieces of the answer; together you can find the best solution.

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