Exam 5: Verbal Communication Skills

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If the other person is evasive, unresponsive, or aggressive,

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What are the five steps in assertiveness? List them and provide examples of what an assertive person would say or how an assertive person would behave at each point.

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The theory of symbolic interaction illuminates

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The word that indicates a person, thing, event, or feeling is the

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The following are statements that describe "Debate".Match the statements with the comparable statements that describe "Dialogue". -Use the contributions of others to improve your thinking.

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"You never listen to my suggestions," is an example of which word barrier?

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The following are statements that describe "Debate".Match the statements with the comparable statements that describe "Dialogue". -The focus is on collaboration; seek common understanding.

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The following are statements that describe "Debate".Match the statements with the comparable statements that describe "Dialogue". -Search for strengths and value the truth in what others say.

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A noncondescending but explicit message to be used with someone from another culture is called

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When others are telling us what is good for us, we resent being

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The theory that each language includes some unique features that are not found in other languages is called

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Saying that a sister is "a female sibling" conveys which level of content of the word sister?

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Sexual harassment can consist of all of the following EXCEPT

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To be ________ is to let your communication partner know that her/his behaviour or message infringes on your rights.

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A manipulative person

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"This particular instructor is known for her difficult test" is a way to avoid allness statements by

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The notion that language shapes your culture and your culture shapes your language is called

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A restricted code is

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How we interpret what we experience is called

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When we pursue our interests by denying the rights of others, we are being

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