Exam 14: Leadership

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If Carol Reece is a charismatic leader.Which of the following characteristics is she most likely to possess?

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Janice is a friendly and outgoing manager who constantly shows concerns for the needs of her employees.According to path-goal theory,she is demonstrating which leadership style?

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Jack and Jill (Scenario) Jack Jones and Jill Smith are both managers at a large medical supply firm. Jack emphasizes to his subordinates that the work must be done, regardless of circumstances, and encourages them to meet their sales quotas. He is generally liked, but some employees complain that he is too focused on sales quotas and resent his rather heavy-handed approach. Jill has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families. -According to Fiedler's contingency model,Jack is ________-oriented.

(Multiple Choice)
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Leading Change (Scenario) Robert is vice-president of human resources at Dynamic Corporation. The company's president, Bill Fence, is retiring soon, and the board of directors has asked Robert to begin the search for a new president. Robert must carefully consider the skills and qualities that will be required to lead the company into the future. The past five years have been a period of relative stability for the industry, and Bill has done a good job of clarifying roles and guiding the organization toward established goals. Now, however, the business environment is changing, and Robert knows that the next president will need to possess different qualities to effectively lead the company in the turbulent years to come. Robert reviews the various approaches to leadership in times of change. -One approach that Robert considers is ________ leadership,where the leaders have a profound effect on followers and inspire them to transcend their own self-interests for the good of the organization.

(Multiple Choice)
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According to path-goal theory,which of the following are the two situational variables that moderate the relationship between leadership behaviour and outcome?

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Leading Change (Scenario) Robert is vice-president of human resources at Dynamic Corporation. The company's president, Bill Fence, is retiring soon, and the board of directors has asked Robert to begin the search for a new president. Robert must carefully consider the skills and qualities that will be required to lead the company into the future. The past five years have been a period of relative stability for the industry, and Bill has done a good job of clarifying roles and guiding the organization toward established goals. Now, however, the business environment is changing, and Robert knows that the next president will need to possess different qualities to effectively lead the company in the turbulent years to come. Robert reviews the various approaches to leadership in times of change. -Robert also considers ________ leadership,where a leader uses enthusiasm,self-confidence,and personality to inspire and guide followers toward their vision.

(Multiple Choice)
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Trait theory ignores ________.

(Multiple Choice)
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Jack and Jill (Scenario) Jack Jones and Jill Smith are both managers at a large medical supply firm. Jack emphasizes to his subordinates that the work must be done, regardless of circumstances, and encourages them to meet their sales quotas. He is generally liked, but some employees complain that he is too focused on sales quotas and resent his rather heavy-handed approach. Jill has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families. -According to Fiedler's contingency model,Jill is ________-oriented.

(Multiple Choice)
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The challenge for many managers is learning how to become an effective team leader.

(True/False)
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When Alan Jackman got promoted as the head of the sales team at Mac Software Inc.,he chose three of his closest friends in the team to form the core sales group with him.Which of the following predictions would be consistent with the LMX theory?

(Multiple Choice)
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Leading Change (Scenario) Robert is vice-president of human resources at Dynamic Corporation. The company's president, Bill Fence, is retiring soon, and the board of directors has asked Robert to begin the search for a new president. Robert must carefully consider the skills and qualities that will be required to lead the company into the future. The past five years have been a period of relative stability for the industry, and Bill has done a good job of clarifying roles and guiding the organization toward established goals. Now, however, the business environment is changing, and Robert knows that the next president will need to possess different qualities to effectively lead the company in the turbulent years to come. Robert reviews the various approaches to leadership in times of change. -Bill's approach to leadership is best described as ________.

(Multiple Choice)
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Increasingly complex and dynamic global business environments require leaders who ________.

(Multiple Choice)
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Hersey and Blanchard's situational leadership theory focuses on ________.

(Multiple Choice)
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Fiedler has identified three contingency dimensions that define the key situational factors for determining leadership effectiveness.They are ________.

(Multiple Choice)
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________ power is based on the leader's ability to give positive benefits or favourable performance appraisals.

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Path-Goal Leadership (Scenario) Harry knows that there are many different models of leadership. He wants to become more effective at his job, and also to assist his first-line managers in becoming more effective leaders. As he thinks about his first-line managers, he realizes that they each demonstrate a different leadership style. Jenna lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits information and suggestions from his employees before making a decision. Then there is Kate, who demands a lot from her employees. She sets challenging goals and expects all of her workers to try their best to achieve them. Finally, there is Frank, who is very friendly and shows constant concern for his employees and their welfare. Harry decides to use the path-goal theory to further analyze his situation. -According to the path-goal theory,Jenna is a(n)________ leader.

(Multiple Choice)
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Sources of Leader Power (Scenario) Rachel is confused. As the new department manager, she had hoped that everyone would acknowledge her authority and respect her decisions. However, she has noticed that some of her employees seem to have nearly as much power as she does. For example, everyone seems to go to Helen whenever they have a question about the computer system. Helen helped with the design and implementation of the system, and employees find that she can usually correct problems faster than the system support staff. Then there is a sales representative named Joe who has a remarkable amount of charm and charisma. He is liked and admired by everyone, and seems to have a power based simply upon "being himself." Then there is Jill, her secretary, who also seems to have a lot of power. All employees have to record timecards, and it is Jill's responsibility to turn in the timecards every week. Occasionally, Rachel has seen Jill override the time clock to record an employee in earlier than they actually arrived or out later than they actually left. When Rachel questioned her about it, Jill just laughed and said it had been a common practice for years. Since the company did not pay overtime, she was merely adjusting the time cards to informally compensate those who put in extra time. Although Rachel was skeptical about this practice, Jill insisted that it was all right because the timecards always averaged out. As Rachel considered these and other events in her department, she began to wonder if she had any power at all! -Rachel's position as department manager gives her ________.

(Multiple Choice)
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In a short essay,differentiate between transactional and transformational leaders,and how transformational leaders differ from charismatic leaders.Give specific examples of leaders you feel fit each type.

(Essay)
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The dimension of trust that is used to describe honesty and truthfulness is ________.

(Multiple Choice)
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Path-Goal Leadership (Scenario) Harry knows that there are many different models of leadership. He wants to become more effective at his job, and also to assist his first-line managers in becoming more effective leaders. As he thinks about his first-line managers, he realizes that they each demonstrate a different leadership style. Jenna lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits information and suggestions from his employees before making a decision. Then there is Kate, who demands a lot from her employees. She sets challenging goals and expects all of her workers to try their best to achieve them. Finally, there is Frank, who is very friendly and shows constant concern for his employees and their welfare. Harry decides to use the path-goal theory to further analyze his situation. -Kate is a(n)________ leader.

(Multiple Choice)
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