Question 1

Studies suggest that companies with progressive LGBT policies ________.

Accepted Answer

A) are left out of the stock market 
B) find consumers avoiding them 
C) outperform competitors 
D) try mostly to hide such policies 
A) are left out of the stock market 
B) find consumers avoiding them 
C) outperform competitors 
D) try mostly to hide such policies

Question 2

In developing countries where birth rates remain high,one of the benefits is a(n)________ which comes from a rising proportion of young people entering the workforce and driving economic growth.

Accepted Answer

A) increase in gender diversity 
B) demographic dividend 
C) innovation explosion 
D) Millennial shift 
A) increase in gender diversity 
B) demographic dividend 
C) innovation explosion 
D) Millennial shift

Question 3

Diverse workforces bring different and unique perspectives to organizations.

Accepted Answer

A) True 
 B)False

Question 4

Diversity Drive at FinnTech (Scenario)
Management at FinnTech think the company is doing well. They have grown from the original 8 employees to the current 26. In the last year the business has been booming and they quickly needed more employees. Now the company has a comfortable mix of the original 8 men, some women and visible minorities. The original 8 run the company from executive positions. Because employment laws in Canada have changed considerably, the executives at FinnTech have made a concerted effort to bring in more women and visible minorities. The women work in less important positions in the company and most of the factory floor workers are recent immigrants and visible minorities. They know that Asians are good with figures so they brought in Anna Li to head the two-person accounting department. They even hired one of the newly arrived Syrian refugees as he was highly recommended for his technical skills. The company lounge and lunch room is a popular place for employees to mix and get to know one another although it seems that there are closed groups that are drawn to one another all the time. Tom Harrington is the HR manager and often drops in, visibly for coffee and doughnuts, but in reality to observe and listen how the employees get along.
-Ben Coulter is the managers of new product development department.Ben is selecting members for a problem-solving team.He is leaning toward selecting all men as he feels they would provide solutions he wants.Which of the following team compositions is most likely to result in better team performance?

Accepted Answer

A) employees with at least ten years of seniority 
B) employees from the quality department 
C) employees from a variety of ethnic and gender backgrounds 
D) employees with high level technical skills 
A) employees with at least ten years of seniority 
B) employees from the quality department 
C) employees from a variety of ethnic and gender backgrounds 
D) employees with high level technical skills

Question 5

Organizations and managers in general have fears about employing disabled workers because of high cost of accommodating them.

Accepted Answer

A) True 
 B)False

Question 6

In a short essay,describe the people management benefits derived from workplace diversity.

Accepted Answer

The three main people management benefit

Question 7

________ includes concepts such as race,ethnicity,gender identity,age,and religion.

Accepted Answer

A) Cultural diversity 
B) Societal characteristics 
C) Diversity identifiers 
D) Social identity 
A) Cultural diversity 
B) Societal characteristics 
C) Diversity identifiers 
D) Social identity

Question 8

Aging of the population and increase in immigration are fundamentally changing the Canadian workplace.As a result organizations recognize that ________.

Accepted Answer

A) it is impossible for them to compete in the global markets 
B) change in products,services,and markets is imperative 
C) it will be difficult to assimilate employees into a uniform corporate culture 
D) laws will require accommodation of ethnic practices in workplaces 
A) it is impossible for them to compete in the global markets 
B) change in products,services,and markets is imperative 
C) it will be difficult to assimilate employees into a uniform corporate culture 
D) laws will require accommodation of ethnic practices in workplaces

Question 9

Mental health issues are clearly prevalent in the Canadian workplace but are generally ________.

Accepted Answer

A) hidden by employers 
B) used as basis for termination 
C) ignored 
D) underreported 
A) hidden by employers 
B) used as basis for termination 
C) ignored 
D) underreported

Question 10

Differences arising from ________ become more important to people as they get to know one another?

Accepted Answer

A) values 
B) ethnicity 
C) sexual orientation 
D) personality 
A) values 
B) ethnicity 
C) sexual orientation 
D) personality

Question 11

In a short essay,explain the concepts of race and ethnicity,and their role in organizational diversity issues.

Accepted Answer

There is a controversial history in many

Question 12

How does surface-level diversity differ from deep-level diversity?

Accepted Answer

A) Surface-level diversity is reflected by differences in personality and values,while deep-level diversity is influenced by age and ethnic differences. 
B) Surface-level diversity can affect the way people view organizational rewards and their communication with others,while deep-level diversity does not necessarily reflect the ways people think or feel. 
C) Surface-level diversity can affect the way people perceive others,especially in terms of assumptions or stereotyping,while deep-level diversity may affect general behaviour of people at work. 
D) Surface-level diversity becomes more important as people get to know each other,while deep-level diversity becomes less relevant with increasing familiarity between people. 
A) Surface-level diversity is reflected by differences in personality and values,while deep-level diversity is influenced by age and ethnic differences. 
B) Surface-level diversity can affect the way people view organizational rewards and their communication with others,while deep-level diversity does not necessarily reflect the ways people think or feel. 
C) Surface-level diversity can affect the way people perceive others,especially in terms of assumptions or stereotyping,while deep-level diversity may affect general behaviour of people at work. 
D) Surface-level diversity becomes more important as people get to know each other,while deep-level diversity becomes less relevant with increasing familiarity between people.

Question 13

A "good" manager is nowadays perceived as a competent woman.

Accepted Answer

A) True 
 B)False

Question 14

In terms of workplace diversity,the new Millennium has witnessed increased focus on ________.

Accepted Answer

A) complying with laws and regulations relating to Employment Equity 
B) assimilating women and visible minorities into the executive suite 
C) ensuring that corporate leaders are highly trained male role models 
D) embracing diversity and inclusion for profitability,and business growth 
A) complying with laws and regulations relating to Employment Equity 
B) assimilating women and visible minorities into the executive suite 
C) ensuring that corporate leaders are highly trained male role models 
D) embracing diversity and inclusion for profitability,and business growth

Question 15

Introducing Diversity Training (Scenario)
Jackson Larkin is the general manager of Royal City Club in the business district of Toronto. The club is now over 100 years old with a proud tradition of serving its members who mostly work in finance, legal systems, and commercial properties. When the club originally was opened its membership was limited to men only. Due to pressures of the twentieth century equal opportunity movements, the club began accepting women as members in the late 1990s. The club board of directors, as well as the membership is predominantly white males with about 15% of the members now female. Jackson is reviewing the operating reports of the club. His main concern is stagnation in revenues due to very few new members coming in, operating costs increasing, competition from several new clubs in the downtown area that seemed to offer both modernized facilities, innovative services, and open memberships. Jackson is preparing a presentation to the board of directors specifically pointing out the bottom line which may be headed to closing of the club if revenues and operating budgets don't increase. He has some specific suggestions which he feels will improve the club, but at the same time he is apprehensive as he knows the club is known as the "old boys club" that is not exactly excited about anything that would change the comfort they feel in keeping the status quo. Some of the things he plans to bring up are more openness in membership, diversity in accepting new members as well as in hiring of staff, and revamping the restaurant menus to reflect the multiculturalism of the business world.
-Jackson will be encouraging the board of directors to support efforts to improve the club's diversity policies and practices.One of the more compelling arguments he can use is that ________.

Accepted Answer

A) operations with exclusive practices experience higher profits 
B) operations with inclusive practices outperform their competitors 
C) the club will likely lose more members if it does not improve its practices 
D) encouraging visible minorities to join would diminish the club's reputation. 
A) operations with exclusive practices experience higher profits 
B) operations with inclusive practices outperform their competitors 
C) the club will likely lose more members if it does not improve its practices 
D) encouraging visible minorities to join would diminish the club's reputation.

Question 16

Despite its popularity,diversity is one of most controversial and least understood topics today.

Accepted Answer

A) True 
 B)False

Question 17

Lululemon is a chain of fashion stores that serve men's,women's,and children's clothing categories.Jay,a motorcycle accident victim with an amputated leg,applies for a position at the warehouse unpacking merchandise deliveries.Which one of the following assumptions by Lululemon would prevent them from hiring him?

Accepted Answer

A) Persons with disabilities are protected from discrimination. 
B) Some jobs cannot be accommodated to a disability. 
C) Other workers at the facility would resent a disabled worker. 
D) Absentee rates for disabled employees are the same as for able bodied employees. 
A) Persons with disabilities are protected from discrimination. 
B) Some jobs cannot be accommodated to a disability. 
C) Other workers at the facility would resent a disabled worker. 
D) Absentee rates for disabled employees are the same as for able bodied employees.

Question 18

It has been suggested that ________ explains why women don't get the top jobs.

Accepted Answer

A) job analysis 
B) a leadership ambition gap 
C) diversity initiatives 
D) increase in lateral promotions 
A) job analysis 
B) a leadership ambition gap 
C) diversity initiatives 
D) increase in lateral promotions

Question 19

"Surface level diversity" refers to the deeply held convictions of a person about their culture,identity,faith,and beliefs.

Accepted Answer

A) True 
 B)False

Question 20

Given a choice between Jane,a 50-something internal candidate and Jenny,a 20-something internal candidate,Joe selected Jane.Joe would probably say it was because ________.

Accepted Answer

A) he thought Jane would be more flexible in meeting the needs of the new position 
B) he thought Jenny would be uncomfortable with the technology in the new position 
C) he expected Jenny would ask for more time off 
D) he expected the quality of Jane's work would be better than Jenny's 
A) he thought Jane would be more flexible in meeting the needs of the new position 
B) he thought Jenny would be uncomfortable with the technology in the new position 
C) he expected Jenny would ask for more time off 
D) he expected the quality of Jane's work would be better than Jenny's

Studies suggest that companies with progressive LGBT policies ________.

In developing countries where birth rates remain high,one of the benefits is a(n)________ which comes from a rising proportion of young people entering the workforce and driving economic growth.

Diverse workforces bring different and unique perspectives to organizations.

Organizations and managers in general have fears about employing disabled workers because of high cost of accommodating them.

In a short essay,describe the people management benefits derived from workplace diversity.

________ includes concepts such as race,ethnicity,gender identity,age,and religion.

Aging of the population and increase in immigration are fundamentally changing the Canadian workplace.As a result organizations recognize that ________.

Mental health issues are clearly prevalent in the Canadian workplace but are generally ________.

Differences arising from ________ become more important to people as they get to know one another?

In a short essay,explain the concepts of race and ethnicity,and their role in organizational diversity issues.

How does surface-level diversity differ from deep-level diversity?

A "good" manager is nowadays perceived as a competent woman.

In terms of workplace diversity,the new Millennium has witnessed increased focus on ________.

Despite its popularity,diversity is one of most controversial and least understood topics today.

It has been suggested that ________ explains why women don't get the top jobs.

"Surface level diversity" refers to the deeply held convictions of a person about their culture,identity,faith,and beliefs.

Given a choice between Jane,a 50-something internal candidate and Jenny,a 20-something internal candidate,Joe selected Jane.Joe would probably say it was because ________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Filters

Exam 3: Managing Diversity

Studies suggest that companies with progressive LGBT policies ________.

In developing countries where birth rates remain high,one of the benefits is a(n)________ which comes from a rising proportion of young people entering the workforce and driving economic growth.

Diverse workforces bring different and unique perspectives to organizations.

Organizations and managers in general have fears about employing disabled workers because of high cost of accommodating them.

In a short essay,describe the people management benefits derived from workplace diversity.

________ includes concepts such as race,ethnicity,gender identity,age,and religion.

Aging of the population and increase in immigration are fundamentally changing the Canadian workplace.As a result organizations recognize that ________.

Mental health issues are clearly prevalent in the Canadian workplace but are generally ________.

Differences arising from ________ become more important to people as they get to know one another?

In a short essay,explain the concepts of race and ethnicity,and their role in organizational diversity issues.

How does surface-level diversity differ from deep-level diversity?

A "good" manager is nowadays perceived as a competent woman.

In terms of workplace diversity,the new Millennium has witnessed increased focus on ________.

Despite its popularity,diversity is one of most controversial and least understood topics today.

It has been suggested that ________ explains why women don't get the top jobs.

"Surface level diversity" refers to the deeply held convictions of a person about their culture,identity,faith,and beliefs.

Given a choice between Jane,a 50-something internal candidate and Jenny,a 20-something internal candidate,Joe selected Jane.Joe would probably say it was because ________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Filters