Question 1

Which of the following is a correct example of the reference initials notation?

Accepted Answer

A) WL/jg 
B) WL/JG 
C) wl/jg 
D) wl/JG 
A) WL/jg 
B) WL/JG 
C) wl/jg 
D) wl/JG A

Question 2

Which of the following best describes the number of times a document should be reviewed to be proofread adequately?

Accepted Answer

A) Twice 
B) Three times 
C) Four times 
D) Five times 
A) Twice 
B) Three times 
C) Four times 
D) Five times B

Question 3

How many incorrect punctuation marks are in the letter?

Accepted Answer

A) None 
B) Two 
C) Five 
D) Four 
A) None 
B) Two 
C) Five 
D) Four C

Question 4

Match the definitions with the appropriate proofreading mark.

-=

Accepted Answer

A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent 
A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent

Question 5

Which of the following is the letter style considered most efficient for the clinic setting?

Accepted Answer

A) Full block 
B) Modified block 
C) Hanging block 
D) Simplified 
A) Full block 
B) Modified block 
C) Hanging block 
D) Simplified

Question 6

Which of the following expedites delivery of mail and eliminates the need to be canceled or postmarked at the post office?

Accepted Answer

A) Electronic mail 
B) ZIP code 
C) Micro-encoding envelope 
D) Postal meter 
A) Electronic mail 
B) ZIP code 
C) Micro-encoding envelope 
D) Postal meter

Question 7

Match the definitions with the appropriate proofreading mark.

-[

Accepted Answer

A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent 
A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent

Question 8

What is the style of this letter?

Accepted Answer

A) Full block 
B) Modified block 
C) Hanging block 
D) Simplified 
A) Full block 
B) Modified block 
C) Hanging block 
D) Simplified

Question 9

Match the definitions with the appropriate proofreading mark.

-¶

Accepted Answer

A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent 
A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent

Question 10

Indicate whether the terms are spelled correctly or incorrectly.

-humerus

Accepted Answer

A)  spelled correctly 
B)  spelled incorrectly 
A)  spelled correctly 
B)  spelled incorrectly

Question 11

Indicate whether the terms are spelled correctly or incorrectly.

-absess

Accepted Answer

A)  spelled correctly 
B)  spelled incorrectly 
A)  spelled correctly 
B)  spelled incorrectly

Question 12

Match the definitions with the appropriate proofreading mark.

-][

Accepted Answer

A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent 
A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent

Question 13

Match the definitions with the appropriate proofreading mark.

-∧

Accepted Answer

A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent 
A)  align type horizontally 
B)  center 
C)  move left 
D)  insert 
E)  insert space
F) paragraph indent

Question 14

Which of the following punctuation marks follows the salutation?

Accepted Answer

A) Colon 
B) Semicolon 
C) Comma 
D) Period 
A) Colon 
B) Semicolon 
C) Comma 
D) Period

Question 15

Indicate whether the terms are spelled correctly or incorrectly.

-anurysm

Accepted Answer

A)  spelled correctly 
B)  spelled incorrectly 
A)  spelled correctly 
B)  spelled incorrectly

Question 16

Which of the following copy notations should the writer include at the bottom of a letter to send a copy of the letter to another individual with the recipient's knowledge?

Accepted Answer

A) sig 
B) Enc 
C) c: 
D) P.S. 
A) sig 
B) Enc 
C) c: 
D) P.S.

Question 17

Which of the following is NOT an example of good writing tips for business letters?

Accepted Answer

A) First paragraph should identify what the letter is about. 
B) Use language that readers will understand. 
C) Use a free-flow style. 
D) Use short sentences. 
A) First paragraph should identify what the letter is about. 
B) Use language that readers will understand. 
C) Use a free-flow style. 
D) Use short sentences.

Question 18

Meeting minutes should contain all of the following except what?

Accepted Answer

A) Kind of meeting 
B) Who officiated at the meeting 
C) Name of association 
D) Reports of officers, boards, and standing committees 
A) Kind of meeting 
B) Who officiated at the meeting 
C) Name of association 
D) Reports of officers, boards, and standing committees

Question 19

Which of the following best describes what the style of the complimentary closing should do?

Accepted Answer

A) Be formal. 
B) Be informal. 
C) Correspond to the salutation. 
D) Take the form preferable to the writer. 
A) Be formal. 
B) Be informal. 
C) Correspond to the salutation. 
D) Take the form preferable to the writer.

Question 20

Which of the following is the recommended format for the date line of a letter?

Accepted Answer

A) On the tenth line on the right margin 
B) At the top of page in an abbreviated format 
C) Two or three lines below the letterhead 
D) Three lines below the inside address 
A) On the tenth line on the right margin 
B) At the top of page in an abbreviated format 
C) Two or three lines below the letterhead 
D) Three lines below the inside address

Exam 14: Written Communications

Which of the following is a correct example of the reference initials notation?

Which of the following best describes the number of times a document should be reviewed to be proofread adequately?

How many incorrect punctuation marks are in the letter?

Match the definitions with the appropriate proofreading mark. -=

Which of the following is the letter style considered most efficient for the clinic setting?

Which of the following expedites delivery of mail and eliminates the need to be canceled or postmarked at the post office?

Match the definitions with the appropriate proofreading mark. -[

What is the style of this letter?

Match the definitions with the appropriate proofreading mark. -¶

Indicate whether the terms are spelled correctly or incorrectly. -humerus

Indicate whether the terms are spelled correctly or incorrectly. -absess

Match the definitions with the appropriate proofreading mark. -][

Match the definitions with the appropriate proofreading mark. -∧

Which of the following punctuation marks follows the salutation?

Indicate whether the terms are spelled correctly or incorrectly. -anurysm

Which of the following copy notations should the writer include at the bottom of a letter to send a copy of the letter to another individual with the recipient's knowledge?

Which of the following is NOT an example of good writing tips for business letters?

Meeting minutes should contain all of the following except what?

Which of the following best describes what the style of the complimentary closing should do?

Which of the following is the recommended format for the date line of a letter?

The Medical Assisting Profession

Health Care Settings and the Health Care Team

Coping Skills for the Medical Assistant

Therapeutic Communication Skills

The Therapeutic Approach to the Patient With a Life-Threatening Illness

Legal Considerations

Ethical Considerations

Emergency Procedures and First Aid

Creating the Facility Environment

Computers in the Medical Clinic

Telecommunications

Patient Scheduling

Medical Records Management

Medical Documents

Medical Insurance

Medical Coding

Daily Financial Practices

Billing and Collections

Accounting Practices

Infection Control and Medical Asepsis

The Patient History and Documentation

Vital Signs and Measurements

The Physical Examination

Obstetrics and Gynecology

Pediatrics

Male Reproductive System

Gerontology

Examinations and Procedures of Body Systems

Assisting With Minor Surgery

Diagnostic Imaging

Rehabilitation and Therapeutic Modalities

Nutrition in Health and Disease

Basic Pharmacology

Calculation of Medication Dosage and Medication Administration

Cardiac Procedures

Regulatory Guidelines for Safety and Quality in the Medical Laboratory

Introduction to the Medical Laboratory

Phlebotomy: Venipuncture and Capillary Puncture

Hematology

Urinalysis

Basic Microbiology

Speciality Laboratory Tests

The Medical Assistant As Clinic Manager

The Medical Assistant As Human Resources Manager

Preparing for Medical Assisting Credentials

Employment Strategies

Filters