Question 1

When was the Americans with Disabilities Act (ADA) passed by the United States Congress?

Accepted Answer

A) 1960 
B) 1970 
C) 1980 
D) 1990 
A) 1960 
B) 1970 
C) 1980 
D) 1990

Question 2

Which of the following is NOT an appropriate example of accessibility features for the physically challenged?

Accepted Answer

A) Hallways that accommodate wheelchairs 
B) Step walkways with no ramps 
C) Signage in Braille 
D) Doors accommodating wheelchairs 
E) Bathroom facilities for handicapped individuals 
A) Hallways that accommodate wheelchairs 
B) Step walkways with no ramps 
C) Signage in Braille 
D) Doors accommodating wheelchairs 
E) Bathroom facilities for handicapped individuals

Question 3

Which of the following is not an appropriate step in closing a facility for the day?

Accepted Answer

A) Shut down all equipment. 
B) Secure doors and windows. 
C) Lock up petty cash and drugs. 
D) Lock up all medical supplies. 
A) Shut down all equipment. 
B) Secure doors and windows. 
C) Lock up petty cash and drugs. 
D) Lock up all medical supplies.

Question 4

When office design is being considered, what should be kept in mind for the reception area?

Accepted Answer

A) Provide privacy for the administrative medical assistant. 
B) Choose unnatural lighting. 
C) Keep areas dimly illuminated. 
D) Add a reception window to close the patient off from the administrative medical assistant. 
A) Provide privacy for the administrative medical assistant. 
B) Choose unnatural lighting. 
C) Keep areas dimly illuminated. 
D) Add a reception window to close the patient off from the administrative medical assistant.

Question 5

The use of music and water in some medical facilities produces favorable results with the exception of which of the following?

Accepted Answer

A) Reduces stress and anxiety 
B) Refreshes the minds of patients 
C) Reduces appointment times 
D) Enhances healing 
A) Reduces stress and anxiety 
B) Refreshes the minds of patients 
C) Reduces appointment times 
D) Enhances healing

Question 6

Which of the following best describes making facilities and equipment available to all users?

Accepted Answer

A) Facilitation 
B) Debilitating 
C) Accessibility 
D) Empowerment 
A) Facilitation 
B) Debilitating 
C) Accessibility 
D) Empowerment

Exam 9: Creating the Facility Environment

When was the Americans with Disabilities Act (ADA) passed by the United States Congress?

Which of the following is NOT an appropriate example of accessibility features for the physically challenged?

Which of the following is not an appropriate step in closing a facility for the day?

When office design is being considered, what should be kept in mind for the reception area?

The use of music and water in some medical facilities produces favorable results with the exception of which of the following?

Which of the following best describes making facilities and equipment available to all users?

The Medical Assisting Profession

Health Care Settings and the Health Care Team

Coping Skills for the Medical Assistant

Therapeutic Communication Skills

The Therapeutic Approach to the Patient With a Life-Threatening Illness

Legal Considerations

Ethical Considerations

Emergency Procedures and First Aid

Computers in the Medical Clinic

Telecommunications

Patient Scheduling

Medical Records Management

Written Communications

Medical Documents

Medical Insurance

Medical Coding

Daily Financial Practices

Billing and Collections

Accounting Practices

Infection Control and Medical Asepsis

The Patient History and Documentation

Vital Signs and Measurements

The Physical Examination

Obstetrics and Gynecology

Pediatrics

Male Reproductive System

Gerontology

Examinations and Procedures of Body Systems

Assisting With Minor Surgery

Diagnostic Imaging

Rehabilitation and Therapeutic Modalities

Nutrition in Health and Disease

Basic Pharmacology

Calculation of Medication Dosage and Medication Administration

Cardiac Procedures

Regulatory Guidelines for Safety and Quality in the Medical Laboratory

Introduction to the Medical Laboratory

Phlebotomy: Venipuncture and Capillary Puncture

Hematology

Urinalysis

Basic Microbiology

Speciality Laboratory Tests

The Medical Assistant As Clinic Manager

The Medical Assistant As Human Resources Manager

Preparing for Medical Assisting Credentials

Employment Strategies

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