Question 1

Which of the following best describes the order of occurrence in the GAS theory of adaptation?

Accepted Answer

A) Fight or flight, alarm, return to normal, exhaustion 
B) Exhaustion, alarm, fight or flight, return to normal 
C) Alarm, fight or flight, exhaustion, return to normal 
D) Alarm, fight or flight, return to normal, exhaustion 
A) Fight or flight, alarm, return to normal, exhaustion 
B) Exhaustion, alarm, fight or flight, return to normal 
C) Alarm, fight or flight, exhaustion, return to normal 
D) Alarm, fight or flight, return to normal, exhaustion

Question 2

Identify each statement as a long-term goal or a short-term goal.

-Practice accuracy and proficiency when performing tasks and skills.

Accepted Answer

A)  long-term goal 
B)  short-term goal 
A)  long-term goal 
B)  short-term goal

Question 3

Identify each statement as a long-term goal or a short-term goal.

-Become proficient in all back office clinical skills during the first year of employment.

Accepted Answer

A)  long-term goal 
B)  short-term goal 
A)  long-term goal 
B)  short-term goal

Question 4

Which of the following is NOT associated with the body's psychological response to stress?

Accepted Answer

A) Anxiety 
B) Depression 
C) Immune system disorders 
D) Eating problems 
A) Anxiety 
B) Depression 
C) Immune system disorders 
D) Eating problems

Question 5

Identify each statement as a long-term goal or a short-term goal.

-Add front office administrative tasks and skills to the routine during second year of employment.

Accepted Answer

A)  long-term goal 
B)  short-term goal 
A)  long-term goal 
B)  short-term goal

Question 6

Identify each statement as a long-term goal or a short-term goal.

-Evaluate progress on a regular basis and identify areas that need improvement.

Accepted Answer

A)  long-term goal 
B)  short-term goal 
A)  long-term goal 
B)  short-term goal

Question 7

What can help prevent stress and panic associated with too much work?

Accepted Answer

A) Antidepressants 
B) Planning and prioritization 
C) Procrastination 
D) Bright colors in the workplace 
A) Antidepressants 
B) Planning and prioritization 
C) Procrastination 
D) Bright colors in the workplace

Question 8

Which of the following is an example of episodic stress?

Accepted Answer

A) Long-term unemployment 
B) Dysfunctional relationships 
C) Needlessly worrying 
D) Chronic illness 
A) Long-term unemployment 
B) Dysfunctional relationships 
C) Needlessly worrying 
D) Chronic illness

Question 9

Which of the following describes the end result of unrealistic expectations and a workaholic attitude?

Accepted Answer

A) Nervousness 
B) Burnout 
C) Role ambiguity 
D) Self-actualization 
A) Nervousness 
B) Burnout 
C) Role ambiguity 
D) Self-actualization

Exam 3: Coping Skills for the Medical Assistant

Which of the following best describes the order of occurrence in the GAS theory of adaptation?

Identify each statement as a long-term goal or a short-term goal. -Practice accuracy and proficiency when performing tasks and skills.

Identify each statement as a long-term goal or a short-term goal. -Become proficient in all back office clinical skills during the first year of employment.

Which of the following is NOT associated with the body's psychological response to stress?

Identify each statement as a long-term goal or a short-term goal. -Add front office administrative tasks and skills to the routine during second year of employment.

Identify each statement as a long-term goal or a short-term goal. -Evaluate progress on a regular basis and identify areas that need improvement.

What can help prevent stress and panic associated with too much work?

Which of the following is an example of episodic stress?

Which of the following describes the end result of unrealistic expectations and a workaholic attitude?

The Medical Assisting Profession

Health Care Settings and the Health Care Team

Therapeutic Communication Skills

The Therapeutic Approach to the Patient With a Life-Threatening Illness

Legal Considerations

Ethical Considerations

Emergency Procedures and First Aid

Creating the Facility Environment

Computers in the Medical Clinic

Telecommunications

Patient Scheduling

Medical Records Management

Written Communications

Medical Documents

Medical Insurance

Medical Coding

Daily Financial Practices

Billing and Collections

Accounting Practices

Infection Control and Medical Asepsis

The Patient History and Documentation

Vital Signs and Measurements

The Physical Examination

Obstetrics and Gynecology

Pediatrics

Male Reproductive System

Gerontology

Examinations and Procedures of Body Systems

Assisting With Minor Surgery

Diagnostic Imaging

Rehabilitation and Therapeutic Modalities

Nutrition in Health and Disease

Basic Pharmacology

Calculation of Medication Dosage and Medication Administration

Cardiac Procedures

Regulatory Guidelines for Safety and Quality in the Medical Laboratory

Introduction to the Medical Laboratory

Phlebotomy: Venipuncture and Capillary Puncture

Hematology

Urinalysis

Basic Microbiology

Speciality Laboratory Tests

The Medical Assistant As Clinic Manager

The Medical Assistant As Human Resources Manager

Preparing for Medical Assisting Credentials

Employment Strategies

Filters