Question 1

The Self-Directed Search test helps people evaluate their occupational orientations and preferences.

Accepted Answer

A) True 
 B)False

Question 2

What are the primary reasons that top-performing employees leave a firm? What can a firm do to retain these employees?

Accepted Answer

Top performers leave because of low pay,

Question 3

Promotions are always upward.

Accepted Answer

A) True 
 B)False

Question 4

Flexible work arrangements and part-time positions are offered by firms that seek to retain older workers.

Accepted Answer

A) True 
 B)False

Question 5

Jason,a sales manager,has been given the task of coaching a new employee.What should Jason do first?

Accepted Answer

A)  ask the employee to complete a job-related questionnaire 
B)  give the employee suggestions about work practices 
C)  observe the employee working and interacting 
D)  reach agreement with the employee on a plan 
A)  ask the employee to complete a job-related questionnaire 
B)  give the employee suggestions about work practices 
C)  observe the employee working and interacting 
D)  reach agreement with the employee on a plan

Question 6

Discuss the ways an employer can effectively manage dismissals.

Accepted Answer

Managers can manage the dismissal of an

Question 7

Which of the following would most likely encourage working mothers to remain with a firm?

Accepted Answer

A)  job coaching 
B)  flexible scheduling 
C)  appraisal interviews 
D)  performance monitoring 
A)  job coaching 
B)  flexible scheduling 
C)  appraisal interviews 
D)  performance monitoring

Question 8

ABC Enterprises has a high rate of employee turnovers.Which of the following would most likely help ABC managers identify turnover causes?

Accepted Answer

A)  background checks 
B)  appraisal interviews 
C)  aptitude testing 
D)  exit interviews 
A)  background checks 
B)  appraisal interviews 
C)  aptitude testing 
D)  exit interviews

Question 9

Jeff works diligently at his job as a data analyst and is well-liked among co-workers and managers.However,Jeff is unable to perform tasks satisfactorily.Jeff's dismissal from the firm would most likely be on the grounds of unsatisfactory performance.

Accepted Answer

A) True 
 B)False

Question 10

Which term refers to actions intended to place physical or psychological distance between employees and their work environments?

Accepted Answer

A)  absenteeism 
B)  job withdrawal 
C)  employee retention 
D)  voluntary turnover 
A)  absenteeism 
B)  job withdrawal 
C)  employee retention 
D)  voluntary turnover

Question 11

Which of the following terms refers to permanently dismissing a relatively large proportion of employees in an attempt to improve productivity and competitiveness?

Accepted Answer

A)  downsizing 
B)  offshoring 
C)  outsourcing 
D)  bumping 
A)  downsizing 
B)  offshoring 
C)  outsourcing 
D)  bumping

Question 12

Kareem,a college student,has just completed the Self-Directed Search test.By taking the test,Kareem is most likely trying to ________.

Accepted Answer

A)  apply for a job 
B)  determine labor trends 
C)  assess cognitive strengths 
D)  identify suitable occupations 
A)  apply for a job 
B)  determine labor trends 
C)  assess cognitive strengths 
D)  identify suitable occupations

Question 13

Which of the following exceptions is NOT responsible for eroding the strength of the "termination at will" doctrine?

Accepted Answer

A)  EEO laws 
B)  public relations campaigns 
C)  public policies 
D)  common law exceptions 
A)  EEO laws 
B)  public relations campaigns 
C)  public policies 
D)  common law exceptions

Question 14

Westin Manufacturing is a large firm with offices across the U.S.Many career opportunities exist at Westin in areas such as IT,sales,marketing,and product development.Westin managers are currently considering the idea of assigning a coach to every new employee at the firm.Which of the following,if TRUE,best supports this idea?

Accepted Answer

A)  Organizational development at Westin has improved employee engagement. 
B)  As a high-performance work system, Westin relies on multiskilled teams. 
C)  Westin employees participate in training and development programs twice a year. 
D)  The turnover rate of hourly employees at Westin is higher than the industry average. 
A)  Organizational development at Westin has improved employee engagement. 
B)  As a high-performance work system, Westin relies on multiskilled teams. 
C)  Westin employees participate in training and development programs twice a year. 
D)  The turnover rate of hourly employees at Westin is higher than the industry average.

Question 15

Jason,a sales manager,has been given the task of coaching a new employee.Jason has already observed the employee on the job and reviewed the employee's productivity levels.What should Jason do next?

Accepted Answer

A)  develop a change plan with the employee 
B)  offer the employee ideas and advice 
C)  observe the employee again 
D)  create a task assignment 
A)  develop a change plan with the employee 
B)  offer the employee ideas and advice 
C)  observe the employee again 
D)  create a task assignment

Question 16

Which of the bases for dismissal is defined as the deliberate and willful violation of the employer's rules and may include stealing and insubordination?

Accepted Answer

A)  unsatisfactory performance 
B)  whistle blowing 
C)  misconduct 
D)  disregard 
A)  unsatisfactory performance 
B)  whistle blowing 
C)  misconduct 
D)  disregard

Question 17

Wilson Manufacturing has experienced a significant increase in employee turnover over the last year.Managers at Wilson want to identify and correct problems before losing valuable employees.Which of the following would most likely accomplish this goal?

Accepted Answer

A)  administering attitude surveys to employees 
B)  initiating regular exit interviews for workers 
C)  providing additional training opportunities 
D)  offering a flexible benefits plan 
A)  administering attitude surveys to employees 
B)  initiating regular exit interviews for workers 
C)  providing additional training opportunities 
D)  offering a flexible benefits plan

Question 18

All of the following are reasonable bases for dismissal EXCEPT ________.

Accepted Answer

A)  unsatisfactory performance 
B)  whistle blowing 
C)  misconduct 
D)  lack of job qualifications 
A)  unsatisfactory performance 
B)  whistle blowing 
C)  misconduct 
D)  lack of job qualifications

Question 19

Which of the following best defines "termination at will"?

Accepted Answer

A)  Employers can end business relationships with clients even if a contract exists. 
B)  Employees can refuse to collaborate with specific co-workers for personal reasons. 
C)  Customers can end relationships with service providers for any reason at any time. 
D)  Either the employer or the employee can end the employment relationship at any time. 
A)  Employers can end business relationships with clients even if a contract exists. 
B)  Employees can refuse to collaborate with specific co-workers for personal reasons. 
C)  Customers can end relationships with service providers for any reason at any time. 
D)  Either the employer or the employee can end the employment relationship at any time.

Question 20

Wrongful discharge occurs when an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises.

Accepted Answer

A) True 
 B)False

The Self-Directed Search test helps people evaluate their occupational orientations and preferences.

What are the primary reasons that top-performing employees leave a firm? What can a firm do to retain these employees?

Promotions are always upward.

Flexible work arrangements and part-time positions are offered by firms that seek to retain older workers.

Jason,a sales manager,has been given the task of coaching a new employee.What should Jason do first?

Discuss the ways an employer can effectively manage dismissals.

Which of the following would most likely encourage working mothers to remain with a firm?

ABC Enterprises has a high rate of employee turnovers.Which of the following would most likely help ABC managers identify turnover causes?

Jeff works diligently at his job as a data analyst and is well-liked among co-workers and managers.However,Jeff is unable to perform tasks satisfactorily.Jeff's dismissal from the firm would most likely be on the grounds of unsatisfactory performance.

Which term refers to actions intended to place physical or psychological distance between employees and their work environments?

Which of the following terms refers to permanently dismissing a relatively large proportion of employees in an attempt to improve productivity and competitiveness?

Kareem,a college student,has just completed the Self-Directed Search test.By taking the test,Kareem is most likely trying to ________.

Which of the following exceptions is NOT responsible for eroding the strength of the "termination at will" doctrine?

Jason,a sales manager,has been given the task of coaching a new employee.Jason has already observed the employee on the job and reviewed the employee's productivity levels.What should Jason do next?

Which of the bases for dismissal is defined as the deliberate and willful violation of the employer's rules and may include stealing and insubordination?

Wilson Manufacturing has experienced a significant increase in employee turnover over the last year.Managers at Wilson want to identify and correct problems before losing valuable employees.Which of the following would most likely accomplish this goal?

All of the following are reasonable bases for dismissal EXCEPT ________.

Which of the following best defines "termination at will"?

Wrongful discharge occurs when an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 9: Managing Careers

The Self-Directed Search test helps people evaluate their occupational orientations and preferences.

What are the primary reasons that top-performing employees leave a firm? What can a firm do to retain these employees?

Promotions are always upward.

Flexible work arrangements and part-time positions are offered by firms that seek to retain older workers.

Jason,a sales manager,has been given the task of coaching a new employee.What should Jason do first?

Discuss the ways an employer can effectively manage dismissals.

Which of the following would most likely encourage working mothers to remain with a firm?

ABC Enterprises has a high rate of employee turnovers.Which of the following would most likely help ABC managers identify turnover causes?

Jeff works diligently at his job as a data analyst and is well-liked among co-workers and managers.However,Jeff is unable to perform tasks satisfactorily.Jeff's dismissal from the firm would most likely be on the grounds of unsatisfactory performance.

Which term refers to actions intended to place physical or psychological distance between employees and their work environments?

Which of the following terms refers to permanently dismissing a relatively large proportion of employees in an attempt to improve productivity and competitiveness?

Kareem,a college student,has just completed the Self-Directed Search test.By taking the test,Kareem is most likely trying to ________.

Which of the following exceptions is NOT responsible for eroding the strength of the "termination at will" doctrine?

Jason,a sales manager,has been given the task of coaching a new employee.Jason has already observed the employee on the job and reviewed the employee's productivity levels.What should Jason do next?

Which of the bases for dismissal is defined as the deliberate and willful violation of the employer's rules and may include stealing and insubordination?

Wilson Manufacturing has experienced a significant increase in employee turnover over the last year.Managers at Wilson want to identify and correct problems before losing valuable employees.Which of the following would most likely accomplish this goal?

All of the following are reasonable bases for dismissal EXCEPT ________.

Which of the following best defines "termination at will"?

Wrongful discharge occurs when an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters