Question 1

All of the following are career management opportunities offered by many employers EXCEPT ________.

Accepted Answer

A)  providing realistic job interviews 
B)  offering periodic job rotation 
C)  distributing interest surveys 
D)  giving performance feedback 
A)  providing realistic job interviews 
B)  offering periodic job rotation 
C)  distributing interest surveys 
D)  giving performance feedback

Question 2

Unlike a traditional mentor,a mentor/sponsor is able to ________.

Accepted Answer

A)  advocate for an employee's promotion 
B)  guide employees into projects 
C)  offer professional advice 
D)  teach job skills 
A)  advocate for an employee's promotion 
B)  guide employees into projects 
C)  offer professional advice 
D)  teach job skills

Question 3

What is the primary method for management to support the career development of employees?

Accepted Answer

A)  assigning career planning coaches 
B)  establishing corporate career centers 
C)  offering individual career counseling 
D)  providing realistic performance reviews 
A)  assigning career planning coaches 
B)  establishing corporate career centers 
C)  offering individual career counseling 
D)  providing realistic performance reviews

Question 4

________ can provide useful insights into potential turnover problems.

Accepted Answer

A)  Performance appraisals 
B)  Exit interviews 
C)  Management-by objectives 
D)  Social media 
A)  Performance appraisals 
B)  Exit interviews 
C)  Management-by objectives 
D)  Social media

Question 5

Exit interviews are scheduled when an employee has been dismissed from the firm for misconduct.

Accepted Answer

A) True 
 B)False

Question 6

The employer's promotion process should do all EXCEPT ________.

Accepted Answer

A)  allow promotion decisions to invite claims of age discrimination 
B)  comply with all antidiscrimination laws 
C)  assure that promotion decisions avoid a discrimination claim 
D)  make promotion procedures clear and objective 
A)  allow promotion decisions to invite claims of age discrimination 
B)  comply with all antidiscrimination laws 
C)  assure that promotion decisions avoid a discrimination claim 
D)  make promotion procedures clear and objective

Question 7

What is the most likely reason that retirement planning is increasingly important to firms?

Accepted Answer

A)  rising number of acquisitions 
B)  changes in federal employment laws 
C)  concerns about future labor shortages 
D)  rising need for cost containment strategies 
A)  rising number of acquisitions 
B)  changes in federal employment laws 
C)  concerns about future labor shortages 
D)  rising need for cost containment strategies

Question 8

When an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises,________ has occurred.

Accepted Answer

A)  mutiny 
B)  insubordination 
C)  wrongful discharge 
D)  emotional hardship 
A)  mutiny 
B)  insubordination 
C)  wrongful discharge 
D)  emotional hardship

Question 9

In most private firms,what is the typical measure of competence when determining promotions?

Accepted Answer

A)  performance potential 
B)  cognitive skills tests 
C)  past performance 
D)  assessment centers 
A)  performance potential 
B)  cognitive skills tests 
C)  past performance 
D)  assessment centers

Question 10

Which factor most likely increases the importance of career management for workers?

Accepted Answer

A)  global expansion 
B)  cost of health benefits 
C)  unpredictable labor market 
D)  lack of training opportunities 
A)  global expansion 
B)  cost of health benefits 
C)  unpredictable labor market 
D)  lack of training opportunities

Question 11

During a merger and acquisition,it is especially important for managers to be sensitive to employees who are dismissed so that ________.

Accepted Answer

A)  lawsuits stemming from ADA and OSHA violations can be avoided 
B)  remaining employees will remain productive and committed 
C)  exit interviews will reveal positive details about the firm 
D)  bumped employees can continue being promoted 
A)  lawsuits stemming from ADA and OSHA violations can be avoided 
B)  remaining employees will remain productive and committed 
C)  exit interviews will reveal positive details about the firm 
D)  bumped employees can continue being promoted

Question 12

Turnover is best defined as the rate at which ________.

Accepted Answer

A)  employees leave a firm 
B)  employers hire workers 
C)  employees are promoted 
D)  employers downsize operations 
A)  employees leave a firm 
B)  employers hire workers 
C)  employees are promoted 
D)  employers downsize operations

Question 13

Quinn,a new employee at Madison Enterprises,thinks that a mentor would benefit his career at Madison.In order to have a successful mentor-protégé relationship,Quinn should most likely ________.

Accepted Answer

A)  keep expectations vague for flexibility 
B)  ask his manager to be his mentor 
C)  focus on specific work issues 
D)  discuss his personal problems 
A)  keep expectations vague for flexibility 
B)  ask his manager to be his mentor 
C)  focus on specific work issues 
D)  discuss his personal problems

Question 14

Which of the following terms refers to a systematic process by which a terminated employee is trained and counseled in how to perform a self-appraisal and secure a new position?

Accepted Answer

A)  exit interview 
B)  outplacement counseling 
C)  job counseling fair 
D)  discharge interview 
A)  exit interview 
B)  outplacement counseling 
C)  job counseling fair 
D)  discharge interview

Question 15

Which of the bases for dismissal is defined as the persistent failure to complete assigned duties or to meet prescribed standards on the job?

Accepted Answer

A)  misconduct 
B)  unsatisfactory performance 
C)  lack of qualifications for job 
D)  changed requirements of job 
A)  misconduct 
B)  unsatisfactory performance 
C)  lack of qualifications for job 
D)  changed requirements of job

Question 16

An employee caught stealing from a cash register would most likely be dismissed on grounds of unsatisfactory performance.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is the role of a manager in an employee's career development?

Accepted Answer

A)  providing positive employee references 
B)  identifying the main interests of employees 
C)  providing monetary assistance for higher education 
D)  linking performance appraisals to development plans 
A)  providing positive employee references 
B)  identifying the main interests of employees 
C)  providing monetary assistance for higher education 
D)  linking performance appraisals to development plans

Question 18

Misconduct,one of the bases for dismissal,is defined as ________.

Accepted Answer

A)  the deliberate and willful violation of the employer's rules and may include stealing and insubordination 
B)  an employee's inability to do the assigned work despite his or her diligence 
C)  the persistent failure to perform assigned duties or to meet prescribed standards on the job 
D)  an employee's inability to do the work assigned because the nature of the job has changed 
A)  the deliberate and willful violation of the employer's rules and may include stealing and insubordination 
B)  an employee's inability to do the assigned work despite his or her diligence 
C)  the persistent failure to perform assigned duties or to meet prescribed standards on the job 
D)  an employee's inability to do the work assigned because the nature of the job has changed

Question 19

Kirk,a marketing specialist,is working with a mentor to identify his personal skills and interests.Kirk will then identify career-related goals and establish an action plan to attain those goals.Kirk is most likely involved with ________.

Accepted Answer

A)  job training 
B)  career planning 
C)  career development 
D)  organizational management 
A)  job training 
B)  career planning 
C)  career development 
D)  organizational management

Question 20

According to research,effective mentors have the ability to ________.

Accepted Answer

A)  maintain control of the relationship 
B)  establish basic standards of performance 
C)  steer employees into important projects 
D)  teach employees how to complete tasks 
A)  maintain control of the relationship 
B)  establish basic standards of performance 
C)  steer employees into important projects 
D)  teach employees how to complete tasks

All of the following are career management opportunities offered by many employers EXCEPT ________.

Unlike a traditional mentor,a mentor/sponsor is able to ________.

What is the primary method for management to support the career development of employees?

________ can provide useful insights into potential turnover problems.

Exit interviews are scheduled when an employee has been dismissed from the firm for misconduct.

The employer's promotion process should do all EXCEPT ________.

What is the most likely reason that retirement planning is increasingly important to firms?

When an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises,________ has occurred.

In most private firms,what is the typical measure of competence when determining promotions?

Which factor most likely increases the importance of career management for workers?

During a merger and acquisition,it is especially important for managers to be sensitive to employees who are dismissed so that ________.

Turnover is best defined as the rate at which ________.

Quinn,a new employee at Madison Enterprises,thinks that a mentor would benefit his career at Madison.In order to have a successful mentor-protégé relationship,Quinn should most likely ________.

Which of the following terms refers to a systematic process by which a terminated employee is trained and counseled in how to perform a self-appraisal and secure a new position?

Which of the bases for dismissal is defined as the persistent failure to complete assigned duties or to meet prescribed standards on the job?

An employee caught stealing from a cash register would most likely be dismissed on grounds of unsatisfactory performance.

Which of the following is the role of a manager in an employee's career development?

Misconduct,one of the bases for dismissal,is defined as ________.

Kirk,a marketing specialist,is working with a mentor to identify his personal skills and interests.Kirk will then identify career-related goals and establish an action plan to attain those goals.Kirk is most likely involved with ________.

According to research,effective mentors have the ability to ________.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 9: Managing Careers

All of the following are career management opportunities offered by many employers EXCEPT ________.

Unlike a traditional mentor,a mentor/sponsor is able to ________.

What is the primary method for management to support the career development of employees?

________ can provide useful insights into potential turnover problems.

Exit interviews are scheduled when an employee has been dismissed from the firm for misconduct.

The employer's promotion process should do all EXCEPT ________.

What is the most likely reason that retirement planning is increasingly important to firms?

When an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms,employee manuals,or other promises,________ has occurred.

In most private firms,what is the typical measure of competence when determining promotions?

Which factor most likely increases the importance of career management for workers?

During a merger and acquisition,it is especially important for managers to be sensitive to employees who are dismissed so that ________.

Turnover is best defined as the rate at which ________.

Quinn,a new employee at Madison Enterprises,thinks that a mentor would benefit his career at Madison.In order to have a successful mentor-protégé relationship,Quinn should most likely ________.

Which of the following terms refers to a systematic process by which a terminated employee is trained and counseled in how to perform a self-appraisal and secure a new position?

Which of the bases for dismissal is defined as the persistent failure to complete assigned duties or to meet prescribed standards on the job?

An employee caught stealing from a cash register would most likely be dismissed on grounds of unsatisfactory performance.

Which of the following is the role of a manager in an employee's career development?

Misconduct,one of the bases for dismissal,is defined as ________.

Kirk,a marketing specialist,is working with a mentor to identify his personal skills and interests.Kirk will then identify career-related goals and establish an action plan to attain those goals.Kirk is most likely involved with ________.

According to research,effective mentors have the ability to ________.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters