Exam 7: Management and Leadership

Because of the complex nature of their jobs, top managers spend most of their time developing and using technical skills.

Researchers have determined that all effective leaders have similar traits.

When setting standards used in controlling, it is better to simply state general goals such as "better quality" or "higher levels of consumer satisfaction" than it is to spend a lot of time and effort developing more specific standards.

The amount of data gathered has grown so much that the term big data is used to describe the vast amount of information available.

As a manager with D-Lighting Industries, part of Darius' job is to make specific short-term decisions about what his department must do to achieve D-Lighting's long-term success. Darius is involved in

Eve is a manager of a medium-sized insurance company. She is currently involved in redesigning her department to ensure that employees and other resources can respond more quickly and efficiently to the needs of its customers. Eve's efforts are part of the organizing function of management.

Savannah, CEO of SmartServe, encourages employees to discuss management issues with the her and to work together to resolve those issues in a democratic manner. Which of the following statements would the Savannah most likely make?

Top managers at Today's Finds department store found their employees do not really share a common sense of purpose nor do they have a common set of values. This suggests that top management has not provided a clear vision for the firm.

As a manager, two of Summer's greatest strengths are her ability to clearly communicate goals and her ability to guide, coach, and motivate her employees. Based on these strengths, ________ is a management function that Summer is likely to be good at performing.

In order for standards to be useful in the controlling process, they must have certain characteristics. One of these characteristics is that they must be

Supervisory managers are those who directly oversee the activities of workers and evaluate their daily performance.

Many cities and businesses are now developing contingency plans to respond to potential terrorist attacks.

The type of planning that is concerned with developing detailed short-term actions about what is to be done, who is to do it, and how it is to be done is known as ________ planning.

Which of the following would be a concern addressed in a strategic plan?

Decision making occurs in all management functions.

Susan is part of the top management team at Nimbus Rain Gear, a company that produces umbrellas, raincoats, hats, and all-weather shoes. As a member of top management, Susan is more likely to be involved in strategic planning than in tactical planning.

A statement about why an organization exists and what it is trying to achieve is called the organization's directive.

________ is the management function that involves allocating resources, assigning tasks, and establishing procedures for accomplishing the organizational objectives.

One difference between managers and leaders is that managers strive to achieve stability while leaders embrace change.

Goals tend to be broad and focus on the long term while objectives tend to be specific and more short-term in their focus.