Exam 7: Management and Leadership

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

Despite all of the changes in the business environment, the basic way a manager performs his or her job has remained remarkably constant.

Managers must earn the trust of their employees.

Millie wants to ensure she maintains and preserves order and stability in her company. She is very good at developing tactical plans to achieve her company's goals and objectives. These characteristics suggest that Millie has characteristics of an exceptional leader.

Most of a top manager's time is devoted to conceptual and human relations activities.

By completing the courses needed to obtain a college major in accounting, marketing, or some other field, a student can go a long way toward acquiring the ________ skills managers need to rise through the ranks of their area of specialization.

The first step in developing a knowledge management system is to

Which of the following best summarizes the type of leader future organizations are likely to need? In the future, organizations will need leaders who:

Drake, a manager with The Teeny Truck Toy Company, just partook in a meeting that considered the future trends of the toy industry, and identified new challenges and opportunities for Teeny Truck Toys. Drake's participation in this meeting was part of the organizing function of management.

The visual illustration of the relationships among the people within an organization that shows who is accountable for the work and who reports to whom is called a Gantt Chart.

Quiang spent two hours going over quality reports to figure out if his team is meeting quality standards he set for the current month. Quiang's efforts are part of the ________ function of management.

Kobe is part of a group of managers at Earthbound Engineering examining whether the company should offer some significant new services that would increase business by appealing to a different group of potential clients. Kobe's group is involved with

Strategic planning looks at the organization as a whole, while ________ planning focuses on daily tasks and decisions.

The first step in the rational decision-making model is to identify alternative solutions.

In many smaller firms the manager's role is to direct the employees, telling them exactly what to do.

The traits that characterize participative leaders include flexibility, good listening skills, and empathy.

One of the four primary functions of management is

The first step in the rational decision-making model is to:

In order to be effective, performance standards must be specific, attainable, and measurable.

When a firm makes use of SWOT analysis, one of its objectives is to