Exam 7: Management and Leadership

The traits used by autocratic leaders include warmth, friendliness, and understanding.

Zariah is a middle manager at Simple Solutions, Inc. The company's top management has just announced that they are going to initiate a policy of empowerment. In order for this policy to succeed, Zariah and other managers will need to adopt a more autocratic style of leadership.

A CEO is often the president of the firm and is responsible for developing the strategic plans.

Today's progressive organizations are designed around the needs of the customer. The idea is to organize systems to be responsive to customer needs.

Enabling is the term used to describe the process by which employees recognize and respect the authority of managers to issue orders.

Duke plans on majoring in accounting because he is confident that an ability to read and interpret financial and accounting data is the way to get to the top in business. Duke seems to be concerned with developing his

A meaningful mission statement should address topics such as the organization's

One step in the rational decision-making model is to develop alternatives.

Lennox is a department chair at a local university. He always gives department faculty members a chance to express their opinions and encourages them to participate in decision making. Employees who work with Lennox are likely to have a high level of job satisfaction.

Problem solving is more formal than using the rational decision-making model.

Free-rein leaders tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Good leaders motivate workers and create the environment for workers to motivate themselves.

Although top managers most often possess these skills, they usually make less use of ________ skills than supervisory managers.

Tactical planning deals with setting long-range goals, while strategic planning develops the specific strategies needed to achieve the organization's operational goals.

Blair is a production line supervisor. She spends several hours each week creating specific employee work assignments and production schedules for the coming week so that the production department can meet its short-term production objectives. This suggests that a significant component of Blair's job involves

A vision for a company is

Bethany was recently promoted to first-line manager. Her company is very traditional in its approach to management. In her position, Bethany probably spends a lot of time giving employees detailed and specific instructions.

Effective leadership includes the ability both to welcome change and to promote ethical behavior.

Leaders

The level of management that is directly responsible for assigning specific jobs to workers and evaluating their daily performance is called