Question 1

________ is the process by which representatives of a union meet with representatives of management to negotiate a contract for workers.

Accepted Answer

A)  Mediation 
B)  Arbitration 
C)  Mutual conciliation 
D)  Collective bargaining 
A)  Mediation 
B)  Arbitration 
C)  Mutual conciliation 
D)  Collective bargaining D

Question 2

Today, women earn close to ________ of what men earn, though the disparity varies considerably by profession and the level of education.

Accepted Answer

A)  25% 
B)  50% 
C)  80% 
D)  90% 
A)  25% 
B)  50% 
C)  80% 
D)  90% C

Question 3

In 1997, the Supreme Court rendered a decision on a case stipulating that sexual harassment law

Accepted Answer

A)  did not apply to casual jokes of a sexual nature. 
B)  applied to same-sex harassment, as well. 
C)  did not apply to married couples who are working together. 
D)  only applied to cases where a subordinate felt harassed by an immediate supervisor. 
A)  did not apply to casual jokes of a sexual nature. 
B)  applied to same-sex harassment, as well. 
C)  did not apply to married couples who are working together. 
D)  only applied to cases where a subordinate felt harassed by an immediate supervisor. B

Question 4

The main objectives of organized labor, better wages, and shorter hours, have remained remarkably stable over time.

Accepted Answer

A) True 
 B)False

Question 5

Robert works for a company under an open shop agreement. Under this type of arrangement, Robert must join the union at his company within 90 days or he will lose his job.

Accepted Answer

A) True 
 B)False

Question 6

The two major influences on the growth of unions in the U.S. were

Accepted Answer

A)  population growth and the agrarian economy. 
B)  the agrarian economy and the Taft-Hartley Act. 
C)  the Taft-Hartley Act and support of management. 
D)  laws that supported unionizing and public opinion. 
A)  population growth and the agrarian economy. 
B)  the agrarian economy and the Taft-Hartley Act. 
C)  the Taft-Hartley Act and support of management. 
D)  laws that supported unionizing and public opinion.

Question 7

The Taft-Hartley Act

Accepted Answer

A)  established the first minimum wage. 
B)  allowed individual states to pass right-to-work laws prohibiting compulsory union membership. 
C)  required management to bargain in good faith with union representatives. 
D)  set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers. 
A)  established the first minimum wage. 
B)  allowed individual states to pass right-to-work laws prohibiting compulsory union membership. 
C)  required management to bargain in good faith with union representatives. 
D)  set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers.

Question 8

The ________ outlawed the use of yellow-dog contracts and prohibited courts from issuing injunctions against nonviolent union activities.

Accepted Answer

A)  Landrum-Griffin Act 
B)  Fair Labor Standards Act 
C)  Wagner Act 
D)  Norris-LaGuardia Act 
A)  Landrum-Griffin Act 
B)  Fair Labor Standards Act 
C)  Wagner Act 
D)  Norris-LaGuardia Act

Question 9

The sources of many grievances include overtime rules, promotions, layoffs, and job assignments.

Accepted Answer

A) True 
 B)False

Question 10

Often flirting with each other at work, Mike and Lindsay both view their actions as harmless fun, as do the other employees in their office. Their flirtation does not offend the other workers or make them feel threatened or uncomfortable. Nevertheless, under current criteria, both Mike and Lindsay could be found guilty of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 11

Close to 20 percent of women's death in the workplace is from homicides..

Accepted Answer

A) True 
 B)False

Question 12

One strategy unions must adopt in order to grow in the future is to

Accepted Answer

A)  find ways to appeal to white-collar, female, and foreign-born workers. 
B)  find ways to prevent foreign companies from entering the U.S. market. 
C)  go back to the old methods of aggressive tactics and confrontation that were used successfully in the past. 
D)  emphasize recruiting efforts in the manufacturing sector of the economy. 
A)  find ways to appeal to white-collar, female, and foreign-born workers. 
B)  find ways to prevent foreign companies from entering the U.S. market. 
C)  go back to the old methods of aggressive tactics and confrontation that were used successfully in the past. 
D)  emphasize recruiting efforts in the manufacturing sector of the economy.

Question 13

Which of the following acts gave more power to management in its relations with organized labor?

Accepted Answer

A)  Norris-LaGuardia Act 
B)  Landrum-Griffin Act 
C)  Wagner Act 
D)  Taft-Hartley Act 
A)  Norris-LaGuardia Act 
B)  Landrum-Griffin Act 
C)  Wagner Act 
D)  Taft-Hartley Act

Question 14

The AFL originally was a federation of craft unions that did not attempt to organize industrial unions. The main reason for this strategy was that

Accepted Answer

A)  industrial unions were illegal until the passage of the Taft-Hartley Act in 1947. 
B)  the leaders of the AFL believed that the skilled workers represented by craft unions would have better bargaining power than unskilled workers. 
C)  craft unions had more political clout than industrial unions. 
D)  most industrial unions had supported the Knights of Labor in a dispute with the AFL during the 1880s. 
A)  industrial unions were illegal until the passage of the Taft-Hartley Act in 1947. 
B)  the leaders of the AFL believed that the skilled workers represented by craft unions would have better bargaining power than unskilled workers. 
C)  craft unions had more political clout than industrial unions. 
D)  most industrial unions had supported the Knights of Labor in a dispute with the AFL during the 1880s.

Question 15

Which of the following statements best summarizes the extent to which unions currently rely on strikes as a tactic when collective bargaining breaks down?

Accepted Answer

A)  Unions have become increasingly reliant on strikes as other, less confrontational, tactics have proven unsuccessful. 
B)  Some highly visible strikes in recent years show that the strike is not dead as a labor tactic, but very few labor disputes actually lead to a strike. 
C)  Unions have almost completely avoided strikes since President Reagan replaced striking air traffic controllers with strikebreakers in 1981. 
D)  Strikes organized by unions are now less common than lockouts by management, indicating a major shift in attitudes between labor and management. 
A)  Unions have become increasingly reliant on strikes as other, less confrontational, tactics have proven unsuccessful. 
B)  Some highly visible strikes in recent years show that the strike is not dead as a labor tactic, but very few labor disputes actually lead to a strike. 
C)  Unions have almost completely avoided strikes since President Reagan replaced striking air traffic controllers with strikebreakers in 1981. 
D)  Strikes organized by unions are now less common than lockouts by management, indicating a major shift in attitudes between labor and management.

Question 16

A lockout is a tactic utilized by unions when collective bargaining breaks down.

Accepted Answer

A) True 
 B)False

Question 17

A union is an employee organization that has the main goal of representing its members in employee-management negotiation concerning job-related issues.

Accepted Answer

A) True 
 B)False

Question 18

The box "Walking a Fine Line" discusses

Accepted Answer

A)  the violence that occurs at picket lines, and the welfare of those who are physically hurt as a result of these occurrences. 
B)  the ethics of participating as a strikebreaker in your community. 
C)  how givebacks are very unethical on the part of management in large operations and an indication that management has "crossed the line." 
D)  the ethics of participating in the blue flu. 
A)  the violence that occurs at picket lines, and the welfare of those who are physically hurt as a result of these occurrences. 
B)  the ethics of participating as a strikebreaker in your community. 
C)  how givebacks are very unethical on the part of management in large operations and an indication that management has "crossed the line." 
D)  the ethics of participating in the blue flu.

Question 19

In the next few years, unions are likely to find that they must adopt a tough, confrontational approach in order to get what they want from management.

Accepted Answer

A) True 
 B)False

Question 20

Although the general public often sees the compensation of CEOs of major U.S. corporations as being much too high, the pay and benefits these top executives receive is actually quite similar to what is earned by top executives in other countries with market economies.

Accepted Answer

A) True 
 B)False

Exam 12: Dealing With Employeemanagement Issues

________ is the process by which representatives of a union meet with representatives of management to negotiate a contract for workers.

Today, women earn close to ________ of what men earn, though the disparity varies considerably by profession and the level of education.

In 1997, the Supreme Court rendered a decision on a case stipulating that sexual harassment law

The main objectives of organized labor, better wages, and shorter hours, have remained remarkably stable over time.

Robert works for a company under an open shop agreement. Under this type of arrangement, Robert must join the union at his company within 90 days or he will lose his job.

The two major influences on the growth of unions in the U.S. were

The Taft-Hartley Act

The ________ outlawed the use of yellow-dog contracts and prohibited courts from issuing injunctions against nonviolent union activities.

The sources of many grievances include overtime rules, promotions, layoffs, and job assignments.

Close to 20 percent of women's death in the workplace is from homicides..

One strategy unions must adopt in order to grow in the future is to

Which of the following acts gave more power to management in its relations with organized labor?

The AFL originally was a federation of craft unions that did not attempt to organize industrial unions. The main reason for this strategy was that

Which of the following statements best summarizes the extent to which unions currently rely on strikes as a tactic when collective bargaining breaks down?

A lockout is a tactic utilized by unions when collective bargaining breaks down.

A union is an employee organization that has the main goal of representing its members in employee-management negotiation concerning job-related issues.

The box "Walking a Fine Line" discusses

In the next few years, unions are likely to find that they must adopt a tough, confrontational approach in order to get what they want from management.

Although the general public often sees the compensation of CEOs of major U.S. corporations as being much too high, the pay and benefits these top executives receive is actually quite similar to what is earned by top executives in other countries with market economies.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Appendix: Working Within the Legal Environment

Appendix: Using Technology to Manage Information

Appendix: Managing Risk

Appendix: Managing Personal Finances

Filters