Question 1

A common tactic of management in labor disputes is the use of secondary boycotts.

Accepted Answer

A) True 
 B)False

Question 2

Hiring strikebreakers to replace striking workers was historically a common management tactic during labor disputes, but it is seldom used today.

Accepted Answer

A) True 
 B)False

Question 3

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns, they are using a tactic known as

Accepted Answer

A)  boycotting. 
B)  estopment. 
C)  striking. 
D)  picketing. 
A)  boycotting. 
B)  estopment. 
C)  striking. 
D)  picketing.

Question 4

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

Accepted Answer

A) True 
 B)False

Question 5

The presence of formal labor organizations in the United States dates back to the late 1700s.

Accepted Answer

A) True 
 B)False

Question 6

Postal workers and other employees of the federal government who provide important services are allowed to form unions, but are denied the right to strike.

Accepted Answer

A) True 
 B)False

Question 7

Concord Communications anticipated that 10,000 workers were planning to strike over unfair compensation. Management started to call staffing agents to temporarily employ persons to cover for striking employees. Traditionally, these workers are called

Accepted Answer

A)  mobile temps. 
B)  picket busters. 
C)  strikebreakers. 
D)  boycotters. 
A)  mobile temps. 
B)  picket busters. 
C)  strikebreakers. 
D)  boycotters.

Question 8

________ is the process by which a union becomes recognized by the National Labor Relations Board as the bargaining agent for a group of employees.

Accepted Answer

A)  Accreditation 
B)  Certification 
C)  Arbitration 
D)  Affiliation 
A)  Accreditation 
B)  Certification 
C)  Arbitration 
D)  Affiliation

Question 9

Union membership is likely to rise in the coming decade, because the same economic and political conditions that gave rise to unions in the late 19th and early 20th centuries are now reappearing.

Accepted Answer

A) True 
 B)False

Question 10

The unions of the 21st century are likely to be quite different from those in the past.

Accepted Answer

A) True 
 B)False

Question 11

Identify several laws that significantly influenced labor-management relations. Discuss the major provisions of each law.

Accepted Answer

the text lists five acts that have had a

Question 12

A mediator has the power to impose a binding settlement on labor and management.

Accepted Answer

A) True 
 B)False

Question 13

Under ________, workers are not required to join the union, but those who do not join are still required to pay a union fee or regular dues to the union.

Accepted Answer

A)  right-to-work laws 
B)  all union security clauses 
C)  agency shop agreements 
D)  Employee Stock Option Plans (ESOPs) 
A)  right-to-work laws 
B)  all union security clauses 
C)  agency shop agreements 
D)  Employee Stock Option Plans (ESOPs)

Question 14

Identify and discuss three controversial employee-management issues.

Accepted Answer

The text covers a large number of contro

Question 15

The purpose of the earliest recognized labor unions in the U.S. was

Accepted Answer

A)  to achieve some short-range goals and then disband. 
B)  to achieve long-range foundations for their crafts. 
C)  to teach their crafts to new workers. 
D)  to enhance the reputations of their members. 
A)  to achieve some short-range goals and then disband. 
B)  to achieve long-range foundations for their crafts. 
C)  to teach their crafts to new workers. 
D)  to enhance the reputations of their members.

Question 16

George, an unskilled worker in the 1930s, toiled 10 hours a day on an assembly line. His hours were long, his wages were low, and his working conditions were unsafe and unpleasant. George would probably have been more sympathetic to the views of John L. Lewis than to those of Samuel Gompers.

Accepted Answer

A) True 
 B)False

Question 17

Economist Thomas Piketty is very critical of the exorbitant compensations that some CEOs are getting.

Accepted Answer

A) True 
 B)False

Question 18

The first federal minimum wage was established in 1938 by the

Accepted Answer

A)  Fair Labor Standards Act. 
B)  Wagner Act. 
C)  Minimum Compensation Act. 
D)  Pay Equity Act. 
A)  Fair Labor Standards Act. 
B)  Wagner Act. 
C)  Minimum Compensation Act. 
D)  Pay Equity Act.

Question 19

Last year, a retired schoolteacher moved her parents from Michigan to northern Illinois to live with her. For the past year, she was traveling two times each month to provide care for this 86-year-old couple, including coordinating medical services and meals. In conversations with her family members, the teacher remarked, "If I were not already retired, I would have to quit my job to continue this way!" This retired teacher:

Accepted Answer

A)  is in an unusual situation because there are more persons entering the workforce with child care issues than with taking care of aging Americans. 
B)  is like a growing number of families whose households are caring for aging parents and relatives. 
C)  will benefit by all the affordable elder care facilities that cost about $20,000 per year. 
D)  should be advised that Medicare and Medicaid are covering all medical expenses for person 65 years and older, so she should not be experiencing such a burden. 
A)  is in an unusual situation because there are more persons entering the workforce with child care issues than with taking care of aging Americans. 
B)  is like a growing number of families whose households are caring for aging parents and relatives. 
C)  will benefit by all the affordable elder care facilities that cost about $20,000 per year. 
D)  should be advised that Medicare and Medicaid are covering all medical expenses for person 65 years and older, so she should not be experiencing such a burden.

Question 20

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

Accepted Answer

A) True 
 B)False

Exam 12: Dealing With Employeemanagement Issues

A common tactic of management in labor disputes is the use of secondary boycotts.

Hiring strikebreakers to replace striking workers was historically a common management tactic during labor disputes, but it is seldom used today.

When union members who have a dispute with a company walk around outside the firm's place of business carrying signs and talking to the media and public about their concerns, they are using a tactic known as

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

The presence of formal labor organizations in the United States dates back to the late 1700s.

Postal workers and other employees of the federal government who provide important services are allowed to form unions, but are denied the right to strike.

Concord Communications anticipated that 10,000 workers were planning to strike over unfair compensation. Management started to call staffing agents to temporarily employ persons to cover for striking employees. Traditionally, these workers are called

________ is the process by which a union becomes recognized by the National Labor Relations Board as the bargaining agent for a group of employees.

Union membership is likely to rise in the coming decade, because the same economic and political conditions that gave rise to unions in the late 19th and early 20th centuries are now reappearing.

The unions of the 21st century are likely to be quite different from those in the past.

Identify several laws that significantly influenced labor-management relations. Discuss the major provisions of each law.

A mediator has the power to impose a binding settlement on labor and management.

Under ________, workers are not required to join the union, but those who do not join are still required to pay a union fee or regular dues to the union.

Identify and discuss three controversial employee-management issues.

The purpose of the earliest recognized labor unions in the U.S. was

George, an unskilled worker in the 1930s, toiled 10 hours a day on an assembly line. His hours were long, his wages were low, and his working conditions were unsafe and unpleasant. George would probably have been more sympathetic to the views of John L. Lewis than to those of Samuel Gompers.

Economist Thomas Piketty is very critical of the exorbitant compensations that some CEOs are getting.

The first federal minimum wage was established in 1938 by the

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Appendix: Working Within the Legal Environment

Appendix: Using Technology to Manage Information

Appendix: Managing Risk

Appendix: Managing Personal Finances

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