Exam 12: Dealing With Employeemanagement Issues

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Amara believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday. She has discussed her concerns with her shop steward and he agrees with her. It is likely the steward will encourage Amara to

(Multiple Choice)
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Women have become a ________ part of the labor force.

(Multiple Choice)
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During an interview with a Summit Systems company representative, Susie was told that Summit faces intense competition and management believes that the only way the company can survive is to have a nonunion workforce. Therefore, all workers Summit hires must sign an employment contract stating that they agree not to join a union while they work for Summit. This requirement by Summit is illegal in the United States.

(True/False)
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Closed shops were declared illegal by the

(Multiple Choice)
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The ________ is a tactic police, firefighters, and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.

(Multiple Choice)
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If management tries to threaten or punish Ima and Boyd for their efforts to gain union representation, the two workers could ask the ________ to investigate these unfair labor practices.

(Multiple Choice)
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A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

(True/False)
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Mary was recently hired at Marshall Industries as a repairperson. Upon starting her new job, she was informed that if she chose not to join the union representing her fellow repair workers, she would still have to pay a fee to the union. Apparently, Marshall operates under a(n)

(Multiple Choice)
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Drug problems among workers is costing the U.S. economy upwards of ________ in lost work, health care costs, and even crime and accidents.

(Multiple Choice)
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A major reason John L. Lewis and his followers broke with the AFL and formed the CIO was that

(Multiple Choice)
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Membership in industrial unions was strictly limited to skilled craftspeople.

(True/False)
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Wage rates, hours of work, employee benefits, and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

(True/False)
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In a union shop

(Multiple Choice)
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Ty Runt has always taken a hard line against unionization efforts. Two years ago, when workers at his previous company tried to obtain union representation, the company closed down the plant and refused to let employees work until they abandoned their efforts to form a union. This management tactic is called a(n)

(Multiple Choice)
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Under the National Labor Relations Act (Wagner Act), the National Labor Relations Board can establish a labor union in an organization if it finds evidence of substantial labor abuse within that organization.

(True/False)
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The largest labor organization in the U.S. is the National Education Association (NEA).

(True/False)
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If management and union officials cannot resolve a grievance, a(n) ________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.

(Multiple Choice)
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CEOs only earn high salaries and bonuses when their companies earn substantial profits.

(True/False)
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Labor unions played a major role in establishing minimum wage laws, child-labor laws, and improvements in job safety.

(True/False)
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Union membership has declined in recent years. What has led to this decline and what can unions do to turn this trend around?

(Essay)
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