Exam 12: Dealing With Employeemanagement Issues

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Jian is a well-known professor of labor relations at a major university. She recently was asked by representatives of labor and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations. If Jian agrees to help, her role will be to encourage both parties to continue negotiating and to offer constructive advice and suggestions, but she will not have the authority to render a binding decision. Jian's role is that of a mediator.

(True/False)
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Quid pro quo sexual harassment occurs when a person's conduct creates an offensive, hostile, or intimidating work environment that adversely affects the job performance of some other employee.

(True/False)
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Nick belongs to a labor union. He believes a few key people run the union by meeting secretly and making decisions without informing other members or allowing them to fully participate in the meetings. If Nick's suspicions are correct, the union is violating provisions of the ________ Act.

(Multiple Choice)
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The Industrial Revolution was characterized by a(n)

(Multiple Choice)
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Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

(True/False)
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Harassment that creates an intimidating or offensive work environment falls under the type of sexual harassment known as a(n)

(Multiple Choice)
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Many of the negotiated labor-management agreements in the United States call for the use of an arbitrator to end labor disputes.

(True/False)
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The negotiated labor-management agreement clarifies the terms and conditions under which labor and management agree to function over a specified period of time.

(True/False)
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A management executive just left a meeting between his team and the company's union representatives. She headed straight for the CEO's office and she reviewed where things seemed to break down. Union representatives came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing. Management offered its own resolutions-two different ones, to be exact. The problem was that a bargaining zone did not emerge. Neither side was willing to consider each other's alternatives. As she reached the CEO's door, he was ready to concede that the negotiations were probably headed to

(Multiple Choice)
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Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

(True/False)
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If public employees and their union representatives were prohibited by a vote in the state senate from negotiating with government officials on issues that affected their labor contracts, which rights would be directly affected?

(Multiple Choice)
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Today, 55 national and international labor unions are affiliated with the AFL-CIO.

(True/False)
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Several Webster Groves police officers called in sick-one after the other. As the dispatcher took the calls, she thought there could be more to this story than she was hearing. In fact, she thought it might be related to the discussion she heard in the break room last night. Several officers were leaving their shifts and were not happy with the recent changes in scheduling, the excessive overtime hours, and management's reluctance to begin negotiations on a new benefits package. She even heard one officer saying, "It's time for a mental health day!" Although it is illegal for police to strike, what the police dispatcher was witnessing may have been

(Multiple Choice)
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Membership in labor unions has grown steadily over the past 50 years.

(True/False)
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The Norris-LaGuardia Act prohibited courts from issuing injunctions against nonviolent union activities.

(True/False)
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A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

(True/False)
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The National Labor Relations Board (NLRB) consists of

(Multiple Choice)
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The Labor-Management Relations Act (Taft-Hartley Act) can be best described as a law which

(Multiple Choice)
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________ are workers a company hires to replace workers who are out on strike.

(Multiple Choice)
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Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

(True/False)
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