Question 1

Planning involves setting the organizational vision, goals, and objectives.

Accepted Answer

A) True 
 B)False

Question 2

Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress.

Accepted Answer

A) True 
 B)False

Question 3

The first step in the controlling process is to monitor and record the actual results.

Accepted Answer

A) True 
 B)False

Question 4

Kelley is a plant manager for O'Donnell Industries, Inc. Though she spends time performing all management functions, she is mostly tasked with tactical planning and controlling. Kelley's position would be classified as part of O'Donnell's

Accepted Answer

A)  top management. 
B)  lateral management. 
C)  supervisory management. 
D)  middle management. 
A)  top management. 
B)  lateral management. 
C)  supervisory management. 
D)  middle management.

Question 5

According to the box, "Will Strategy Robots Replace Managers?", with robots having the capabilities to do a multitude of business tasks, why have machines not replaced most human jobs?

Accepted Answer

A)  Companies do not want to eliminate all jobs at once. 
B)  Machines cannot do the jobs of humans, like recommend cancer cures or make banking decisions. 
C)  There is a level of reasoning and strategy that only humans have the ability to do. 
D)  Machines are only useful in manufacturing duties. 
A)  Companies do not want to eliminate all jobs at once. 
B)  Machines cannot do the jobs of humans, like recommend cancer cures or make banking decisions. 
C)  There is a level of reasoning and strategy that only humans have the ability to do. 
D)  Machines are only useful in manufacturing duties.

Question 6

Today's progressive managers

Accepted Answer

A)  prefer to use the autocratic style of leadership. 
B)  emphasize teamwork and cooperation rather than discipline and order giving. 
C)  face fewer challenges and problems than managers in the past. 
D)  can rely on a much higher level of worker loyalty to the organization than in the past. 
A)  prefer to use the autocratic style of leadership. 
B)  emphasize teamwork and cooperation rather than discipline and order giving. 
C)  face fewer challenges and problems than managers in the past. 
D)  can rely on a much higher level of worker loyalty to the organization than in the past.

Question 7

While goals are measurable, objectives are not.

Accepted Answer

A) True 
 B)False

Question 8

Amari is the project manager for a team of experienced and creative programmers at Game Guys, Inc., a popular games developer. Since the team members are bright, creative, and highly motivated, Amari brainstorms basic ideas with her group, then allows the programmers a great deal of freedom to do what it takes to reach the agreed-upon objectives. Amari is using a free-rein leadership style.

Accepted Answer

A) True 
 B)False

Question 9

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly.

Accepted Answer

A) True 
 B)False

Question 10

Research has shown that the democratic style of leadership is the most effective style of leadership.

Accepted Answer

A) True 
 B)False

Question 11

Branch and plant managers and division heads are classified as first-line managers.

Accepted Answer

A) True 
 B)False

Question 12

Identify and define the four key functions of management.

Accepted Answer

The four functions of management are pla

Question 13

In the control process, performance standards should be stated in general terms in order to give management as much flexibility as possible.

Accepted Answer

A) True 
 B)False

Question 14

Describe three different leadership styles and give an example of a situation in which each style could be most used effectively.

Accepted Answer

Students should identify the following l

Question 15

In most high-tech industries, the best way to respond quickly to rapid technological changes is to keep most authority and responsibility in the hands of a few key managers who provide precise, detailed directions to the workers.

Accepted Answer

A) True 
 B)False

Question 16

The ________ style of leadership is characterized by making managerial decisions without consulting others.

Accepted Answer

A)  autocratic 
B)  bureaucratic 
C)  free rein 
D)  democratic 
A)  autocratic 
B)  bureaucratic 
C)  free rein 
D)  democratic

Question 17

There is no single leadership style that works best in all situations.

Accepted Answer

A) True 
 B)False

Question 18

________ involves creating a vision for others to follow, establishing corporate values and ethics, and transforming the way an organization does business so that it is more effective and efficient.

Accepted Answer

A)  Organizing 
B)  Production management 
C)  Tactical planning 
D)  Leadership 
A)  Organizing 
B)  Production management 
C)  Tactical planning 
D)  Leadership

Question 19

Given the lack of discipline and short attention spans of today's workers, modern managers must watch their workers closely, set strict rules, and vigorously enforce policies.

Accepted Answer

A) True 
 B)False

Question 20

A ________ is an overall explanation of why an organization exists and where it is trying to head.

Accepted Answer

A)  tactical plan 
B)  prime directive 
C)  corporate charter 
D)  vision 
A)  tactical plan 
B)  prime directive 
C)  corporate charter 
D)  vision

Exam 7: Management and Leadership

Planning involves setting the organizational vision, goals, and objectives.

Accounting and finance are important for control systems because they provide the numbers management needs to evaluate progress.

The first step in the controlling process is to monitor and record the actual results.

Kelley is a plant manager for O'Donnell Industries, Inc. Though she spends time performing all management functions, she is mostly tasked with tactical planning and controlling. Kelley's position would be classified as part of O'Donnell's

According to the box, "Will Strategy Robots Replace Managers?", with robots having the capabilities to do a multitude of business tasks, why have machines not replaced most human jobs?

Today's progressive managers

While goals are measurable, objectives are not.

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly.

Research has shown that the democratic style of leadership is the most effective style of leadership.

Branch and plant managers and division heads are classified as first-line managers.

Identify and define the four key functions of management.

In the control process, performance standards should be stated in general terms in order to give management as much flexibility as possible.

Describe three different leadership styles and give an example of a situation in which each style could be most used effectively.

In most high-tech industries, the best way to respond quickly to rapid technological changes is to keep most authority and responsibility in the hands of a few key managers who provide precise, detailed directions to the workers.

The ________ style of leadership is characterized by making managerial decisions without consulting others.

There is no single leadership style that works best in all situations.

________ involves creating a vision for others to follow, establishing corporate values and ethics, and transforming the way an organization does business so that it is more effective and efficient.

Given the lack of discipline and short attention spans of today's workers, modern managers must watch their workers closely, set strict rules, and vigorously enforce policies.

A ________ is an overall explanation of why an organization exists and where it is trying to head.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Appendix: Working Within the Legal Environment

Appendix: Using Technology to Manage Information

Appendix: Managing Risk

Appendix: Managing Personal Finances

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