Exam 12: Motivating Employees

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Why is using fear as a workplace motivator problematic?

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__________ occurs when an individual sees others perform certain behaviors and get rewarded for them.

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The job characteristic of feedback provides the worker with _______.

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The __________ expectancy involves whether putting effort into a task will lead to high performance.

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Employee __________ means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

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The job characteristic of autonomy influences the worker's experience of the meaningfulness of work.

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Define intrinsic and extrinsic rewards, providing examples that are relevant to the workplace.How can managers use intrinsic and extrinsic rewards to motivate employees?

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Explain employee growth-need strength and its relationship to the job characteristics model.

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Which of the following theories places an emphasis on behavior and its consequences?

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In Herzberg's theory, __________ focus on high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

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According to Maslow, __________ are the most basic human physical needs, including food, water, and oxygen.

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What is job enrichment?

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Which of the following refers to the arousal, direction, and persistence of behavior?

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In the Simple Model of Motivation shown in Exhibit 12.1 , __________ satisfy needs.

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In Maslow's theory, __________ needs relate to the desire for a positive self-image and the desire to receive attention, recognition, and appreciation from others.

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Organizations that empower employees often reward them based on the results shown in the company's bottom line.

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In expectancy theory, __________ expectancy is the expectancy that putting effort into a given task will lead to high performance.

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In Maslow's theory, __________ needs include the need for self-fulfillment, for developing one's full potential, increasing one's competence, and becoming a better person.

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Define engagement.

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Which of the following is NOT a common method for reducing a perceived inequity?

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