Exam 12: Motivating Employees

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External needs and relatedness needs are two types of needs in Alderfer's ERG theory.

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Factors that involve the presence or absence of job dissatisfiers, such as working conditions or pay, are known as __________.

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hygiene factors

Define reinforcement theory.

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Reinforcement theory looks at the relationship between behavior and its consequences.It focuses on changing or modifying employees' on-the-job behavior through the appropriate use of immediate rewards and punishments.

According to expectancy theory, for an employee to be highly motivated, E → P expectancy and valence must be maximized.

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Define empowerment.

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According to Maslow, physiological needs are the most basic human physical needs and are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

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__________ rewards are given by another person, typically a manager, and include promotions, praise, and pay increases.

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List and briefly discuss the key components of goal-setting theory.

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Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

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The idea that failure to meet a high-order need may cause the return to an already satisfied, lower-order need is referred to as a __________.

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One of your fellow students is continually late to class.The professor has tried numerous verbal warnings and recently took points away from the student's grade.Based on this, the professor's actions are consistent with which of the following reinforcement techniques?

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Rewards can be classified as extrinsic or monetary.

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Process theories explain how people select behavioral actions to meet their needs and determine whether their choices were successful.

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Job __________ refers to incorporating high-level motivators into the work, including responsibility, recognition, and opportunities for growth, learning, and achievement.

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Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

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List at least five methods for maintaining motivation in a bossless work environment.

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How does goal setting affect motivation?

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__________ is defined as the altering of jobs to increase both the quality of employees' work experience and their productivity.

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 __________ theories emphasize the needs that motivate people.

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Carla's subordinates view her as a great manager.Not only does she get the job done, but she also organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth.This is an example of employee _____.

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