Question 1

According to the two-factor theory, providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

Accepted Answer

A) True 
 B)False

Question 2

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Accepted Answer

A) True 
 B)False

Question 3

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

Accepted Answer

A) Some of her employees are lazy. 
B) Some of her employees are low in growth-need strength. 
C) Some of her employees have a low need for power. 
D) All of her employees have high growth needs. 
E) Some of her employees have low affiliation needs. 
A) Some of her employees are lazy. 
B) Some of her employees are low in growth-need strength. 
C) Some of her employees have a low need for power. 
D) All of her employees have high growth needs. 
E) Some of her employees have low affiliation needs.

Question 4

__________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

Accepted Answer

The answer of __________ is the degree to which the worker...

Question 5

Describe Herzberg's two-factor approach to workplace motivation.

Accepted Answer

Herzberg believed that two entirely sepa

Question 6

__________ is the value of outcomes, or attraction to outcomes, for the individual.

Accepted Answer

The answer of __________ is the value of outcomes, or...

Question 7

At Rightway Industries, new hires spend a significant portion of their first week of training just walking around the factory, observing other workers, and watching them get rewarded for doing their jobs well.This is an example of ______.

Accepted Answer

A) vicarious learning 
B) self-efficacy 
C) self-reinforcement 
D) delegation 
E) experiential learning 
A) vicarious learning 
B) self-efficacy 
C) self-reinforcement 
D) delegation 
E) experiential learning

Question 8

The idea that people are strongly motivated by a potential loss, such as a financial penalty, is known as __________.

Accepted Answer

The answer of The idea that people are strongly motivated...

Question 9

Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

Accepted Answer

A) True 
 B)False

Question 10

Describe the Simple Model of Motivation proposed in Exhibit 12.1

Accepted Answer

NEED: creates desire to fulﬁll needs (mo

Question 11

In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed, and which is (are) not dependent on relationships with other people?

Accepted Answer

The three needs are the need for achieve

Question 12

Managers who motivate employees by tapping into their self-doubts are using an intrinsic negative approach.

Accepted Answer

A) True 
 B)False

Question 13

The observation that positively reinforced behavior tends to be repeated is the basis for the __________.

Accepted Answer

The answer of The observation that positively reinforced behavior tends...

Question 14

In goal-setting theory, which of the following terms refers to the need to make goals highly ambitious but achievable?

Accepted Answer

A) Goal specificity 
B) Goal difficulty 
C) Goal acceptance 
D) Feedback 
E) Goal motivation 
A) Goal specificity 
B) Goal difficulty 
C) Goal acceptance 
D) Feedback 
E) Goal motivation

Question 15

Define process theories of motivation.

Accepted Answer

Process theories explain how p

Question 16

According to McClelland, a high need for __________ is associated with successful attainment of top levels in the organizational hierarchy.

Accepted Answer

A) power 
B) achievement 
C) affiliation 
D) success 
E) expertise 
A) power 
B) achievement 
C) affiliation 
D) success 
E) expertise

Question 17

List the four reinforcement tools.

Accepted Answer

The four reinforcement tools a

Question 18

Job _____ is to increasing variety by moving employees from job to job as job _____ is to increasing variety by combining a series of small tasks into one new, broader job.

Accepted Answer

A) rotation; enrichment 
B) enrichment; enlargement 
C) enlargement; rotation 
D) rotation; enlargement 
E) enlargement; enhancement 
A) rotation; enrichment 
B) enrichment; enlargement 
C) enlargement; rotation 
D) rotation; enlargement 
E) enlargement; enhancement

Question 19

In McClelland's theory, need for __________ relates to desire to form close personal relationships, avoid conflict, and establish warm friendships.

Accepted Answer

The answer of In McClelland's theory, need for __________ relates...

Question 20

The delegation of power and authority to subordinates is referred to as _____.

Accepted Answer

A) need for power 
B) need for achievement 
C) empowerment 
D) passing the buck 
E) need for affiliation 
A) need for power 
B) need for achievement 
C) empowerment 
D) passing the buck 
E) need for affiliation

According to the two-factor theory, providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

__________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

Describe Herzberg's two-factor approach to workplace motivation.

__________ is the value of outcomes, or attraction to outcomes, for the individual.

At Rightway Industries, new hires spend a significant portion of their first week of training just walking around the factory, observing other workers, and watching them get rewarded for doing their jobs well.This is an example of ______.

The idea that people are strongly motivated by a potential loss, such as a financial penalty, is known as __________.

Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

Describe the Simple Model of Motivation proposed in Exhibit 12.1

In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed, and which is (are) not dependent on relationships with other people?

Managers who motivate employees by tapping into their self-doubts are using an intrinsic negative approach.

The observation that positively reinforced behavior tends to be repeated is the basis for the __________.

In goal-setting theory, which of the following terms refers to the need to make goals highly ambitious but achievable?

Define process theories of motivation.

According to McClelland, a high need for __________ is associated with successful attainment of top levels in the organizational hierarchy.

List the four reinforcement tools.

Job _ is to increasing variety by moving employees from job to job as job _ is to increasing variety by combining a series of small tasks into one new, broader job.

In McClelland's theory, need for __________ relates to desire to form close personal relationships, avoid conflict, and establish warm friendships.

The delegation of power and authority to subordinates is referred to as _____.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Planning and Goal Setting

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Talent and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 12: Motivating Employees

According to the two-factor theory, providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees.Which of the following may be a reason why it did not work for everyone?

__________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

Describe Herzberg's two-factor approach to workplace motivation.

__________ is the value of outcomes, or attraction to outcomes, for the individual.

At Rightway Industries, new hires spend a significant portion of their first week of training just walking around the factory, observing other workers, and watching them get rewarded for doing their jobs well.This is an example of ______.

The idea that people are strongly motivated by a potential loss, such as a financial penalty, is known as __________.

Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

Describe the Simple Model of Motivation proposed in Exhibit 12.1

In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed, and which is (are) not dependent on relationships with other people?

Managers who motivate employees by tapping into their self-doubts are using an intrinsic negative approach.

The observation that positively reinforced behavior tends to be repeated is the basis for the __________.

In goal-setting theory, which of the following terms refers to the need to make goals highly ambitious but achievable?

Define process theories of motivation.

According to McClelland, a high need for __________ is associated with successful attainment of top levels in the organizational hierarchy.

List the four reinforcement tools.

Job _____ is to increasing variety by moving employees from job to job as job _____ is to increasing variety by combining a series of small tasks into one new, broader job.

In McClelland's theory, need for __________ relates to desire to form close personal relationships, avoid conflict, and establish warm friendships.

The delegation of power and authority to subordinates is referred to as _____.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Planning and Goal Setting

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Talent and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Job _ is to increasing variety by moving employees from job to job as job _ is to increasing variety by combining a series of small tasks into one new, broader job.