Exam 12: Motivating Employees

Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

__________ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

Abbi works at Railroad Ties.Her bosses continually indicate that her motivational level is low.Abbi agrees, but she is unwilling to work harder until the company changes the types of reward it offers its employees.Which of the following is low for Abbi?

What is equity theory, and how does it apply to the workplace?

Which of the following is sometimes called negative reinforcement?

The text describes four categories of motives that managers can tap into, based on whether the reward is intrinsic or extrinsic and whether pain/fear or pleasure/growth is involved.Name those four categories and provide an example of how each might be used in the workplace.

List and briefly describe Maslow's five levels of needs.

Which of the following is NOT a need proposed by Maslow in his hierarchy of needs theory?

__________ is the delegation of power and authority to subordinates in an organization.

What is behavior modification?

Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

__________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Define content theories of motivation.

Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization.According to Maslow, Nelson is motivated by which category of needs?

Behavioral science research has shown that people typically respond more strongly to a potential gain, such as a financial reward, than to a potential loss, such as a financial penalty.

List the five core job dimensions found in the job characteristics model.

The __________ is the idea that the single most important factor that can boost motivation during a workday is making progress toward meaningful goals.

Frank is primarily driven by a need to establish close social relationships with other people.Alderfer would say he is motivated by ______ needs.

Motivation is the arousal of enthusiasm and persistence to pursue a certain course of action.

While nearly all engaged employees report that someone at work encourages their development, only 10 percent of low- or no-engagement employees report such encouragement.