Exam 12: Motivating Employees

 __________ is the application of motivational theories to the structure of work for improving productivity and satisfaction.

In the Simple Model of Motivation shown inExhibit 12.1 , __________ informs the person whether behavior was appropriate and should be used again.

In expectancy theory, __________ expectancy is the expectancy that high performance of a task will lead to the desired outcome.

Which of the following theories emphasizes the needs that motivate people?

What is job design?

In goal-setting theory, goal acceptance means that employees "buy into" the goals and are committed to them.

Extrinsic reward refers to the satisfaction a person receives in the process of performing a particular action.

List the three categories of needs proposed by Clayton Alderfer.

According to the law of effect, behavior that is positively reinforced tends to be repeated, and behavior that is not reinforced tends not to be repeated.

Sally enjoys her job as a teacher, not because of the pay or benefits, but because she feels good about shaping the minds of tomorrow's leaders.Sally is motivated by ______.

Samuel, a sales associate at an electronics store, learns that his base pay is higher than any other sales associate in the store.He justifies his higher salary with the idea that he must be a top sales associate, generating more revenue than anyone else.This example demonstrates which of the following methods for reducing perceived inequity?

__________ is the removal of an unpleasant consequence once a behavior is improved.

Describe ERG theory.

If employees are to be empowered to truly make a difference, they must have the power to make _____ decisions.

Job enlargement incorporates achievement, recognition, and other high-level motivators into the work.

__________ rewards are the satisfactions that a person receives in the process of performing a particular action.

According to Herzberg, __________ is an example of a hygiene factor.

In Alderfer's theory, __________ needs focus on the development of human potential and the desire for personal growth and increased competence.

A state of __________ exists whenever the ratio of one person's outcomes to inputs is perceived as equaling the ratio of another's outcomes to inputs.

One weakness of the use of punishment in organizations is that it fails to indicate what the correct behavior should be.