Question 1

In the decision-making process, it is important to accurately identify an existing problem prior to listing the possible alternatives for solving the problem.

Accepted Answer

A) True 
 B)False

Question 2

Decision making using the Delphi technique ends ________.

Accepted Answer

A)  with a secret ballot which allows members to support their favorite ideas 
B)  when group members are allowed to finally meet face to face 
C)  after all the responses of the group members have been consolidated 
D)  once a consensus problem solution is reached 
E)  after all questionnaires have been scored and tallied 
A)  with a secret ballot which allows members to support their favorite ideas 
B)  when group members are allowed to finally meet face to face 
C)  after all the responses of the group members have been consolidated 
D)  once a consensus problem solution is reached 
E)  after all questionnaires have been scored and tallied

Question 3

The tendency to search for information that supports one's preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

Accepted Answer

A)  confirmation bias 
B)  loss aversion 
C)  the bandwagon effect 
D)  overconfidence 
E)  unrealistic optimism 
A)  confirmation bias 
B)  loss aversion 
C)  the bandwagon effect 
D)  overconfidence 
E)  unrealistic optimism

Question 4

________ refers to the likelihood that an event or outcome will actually occur.

Accepted Answer

A)  Surety 
B)  Ratio 
C)  Probability 
D)  Brainstorming 
E)  Bias 
A)  Surety 
B)  Ratio 
C)  Probability 
D)  Brainstorming 
E)  Bias

Question 5

Sid wants to involve his team of remotely located architects in a decision-making exercise. His plan is to circulate a questionnaire on the problem at hand, share the questionnaire results, and continue to recirculate and redefine individual responses until a consensus is reached. Which type of decision-making technique is Sid planning to implement?

Accepted Answer

A)  groupthink 
B)  brainstorming 
C)  the Delphi technique 
D)  the nominal group technique 
E)  the devil's advocate technique 
A)  groupthink 
B)  brainstorming 
C)  the Delphi technique 
D)  the nominal group technique 
E)  the devil's advocate technique

Question 6

Discuss briefly the steps in the decision-making process.

Accepted Answer

A decision is a choice of one alternativ

Question 7

Barney is a new manager concerned about decision making. Which of the following statements would you tell Barney is true about decisions and decision making?

Accepted Answer

A)  Managers make decisions only when performing the controlling function. 
B)  In the process of deciding, all the alternatives are combined to form a final alternative which invariably is the choice made. 
C)  Organizations only have to consider significant decisions that have a major impact on business. 
D)  Decision making is the process of choosing the best alternative for reaching objectives. 
E)  All managerial decisions are of equal significance to the organization. 
A)  Managers make decisions only when performing the controlling function. 
B)  In the process of deciding, all the alternatives are combined to form a final alternative which invariably is the choice made. 
C)  Organizations only have to consider significant decisions that have a major impact on business. 
D)  Decision making is the process of choosing the best alternative for reaching objectives. 
E)  All managerial decisions are of equal significance to the organization.

Question 8

The phenomenon of compromising the quality of a decision to maintain relationships within a team is referred to as ________.

Accepted Answer

A)  doublethink 
B)  crowdsourcing 
C)  brainstorming 
D)  groupthink 
E)  scapegoating 
A)  doublethink 
B)  crowdsourcing 
C)  brainstorming 
D)  groupthink 
E)  scapegoating

Question 9

Decision makers characterized by the desire to preserve the status quo as much as possible are classified as having a hoarding orientation.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the final step in the decision-making process?

Accepted Answer

A)  identify organizational objectives 
B)  gather feedback to find out if the problem is solved 
C)  implement the selected alternative 
D)  select the most beneficial alternative 
E)  list alternative solutions 
A)  identify organizational objectives 
B)  gather feedback to find out if the problem is solved 
C)  implement the selected alternative 
D)  select the most beneficial alternative 
E)  list alternative solutions

Question 11

Managers know employees are more likely to be committed to a decision reached through consensus.

Accepted Answer

A) True 
 B)False

Question 12

Rita has a nonprogrammed decision to make so she has gathered input on alternatives from her staff, her management, and her coworkers. Now it's almost as if she has too many alternatives. Rita finds herself faced with a ________.

Accepted Answer

A)  inclusion of choice 
B)  exclusion of choice 
C)  paradox of choice 
D)  alternative discretion 
E)  alternative paradox 
A)  inclusion of choice 
B)  exclusion of choice 
C)  paradox of choice 
D)  alternative discretion 
E)  alternative paradox

Question 13

Jared recently sent an email to all the members of his department asking them for their opinions about where the department should have its quarterly team lunch. The response was overwhelming as Jared received more than 40 suggestions. This is an example of ________.

Accepted Answer

A)  paradox of choice 
B)  bandwagon effect 
C)  confirmation bias 
D)  confidence bias 
E)  loss aversion effect 
A)  paradox of choice 
B)  bandwagon effect 
C)  confirmation bias 
D)  confidence bias 
E)  loss aversion effect

Question 14

What is the probability theory? Define probability and expected value. How are they related to each other?

Accepted Answer

Probability theory is a decision-making

Question 15

Which of the following is the first step in the process of brainstorming?

Accepted Answer

A)  Members comment on ideas. 
B)  Group leader chooses members. 
C)  Ideas are evaluated. 
D)  Group members state ideas. 
E)  Ideas are recorded. 
A)  Members comment on ideas. 
B)  Group leader chooses members. 
C)  Ideas are evaluated. 
D)  Group members state ideas. 
E)  Ideas are recorded.

Question 16

Decision makers who feel that they are only as valuable as the decisions they make and are highly conscious of what others think about their decisions would be classified as ________.

Accepted Answer

A)  having a hoarding orientation 
B)  being receptive 
C)  being exploitative 
D)  having an ideal orientation 
E)  being marketing-oriented 
A)  having a hoarding orientation 
B)  being receptive 
C)  being exploitative 
D)  having an ideal orientation 
E)  being marketing-oriented

Question 17

________ is a decision-making tool used in risk situations - situations in which decision makers are not completely sure of the outcome of an implemented alternative.

Accepted Answer

A)  Probability theory 
B)  Bandwagon effect 
C)  Loss aversion 
D)  Heuristics 
E)  Bounded rationality 
A)  Probability theory 
B)  Bandwagon effect 
C)  Loss aversion 
D)  Heuristics 
E)  Bounded rationality

Question 18

When decisions are reached using probability theory, the alternative normally chosen is the one with ________.

Accepted Answer

A)  the lowest expected value 
B)  the highest expected value 
C)  the lowest cost/benefit ratio 
D)  the lowest risk 
E)  the highest risk 
A)  the lowest expected value 
B)  the highest expected value 
C)  the lowest cost/benefit ratio 
D)  the lowest risk 
E)  the highest risk

Question 19

The nominal group technique of decision making begins with ________.

Accepted Answer

A)  members presenting their individual ideas orally 
B)  the entire group discussing their ideas simultaneously 
C)  group members writing down individual ideas on the matter being discussed 
D)  members writing their ideas on a board for all other members to see 
E)  a secret ballot which allows members to support their favorite ideas without fear 
A)  members presenting their individual ideas orally 
B)  the entire group discussing their ideas simultaneously 
C)  group members writing down individual ideas on the matter being discussed 
D)  members writing their ideas on a board for all other members to see 
E)  a secret ballot which allows members to support their favorite ideas without fear

Question 20

The group decision-making process that involves the circulation of questionnaires on a specific problem among group members is known as ________.

Accepted Answer

A)  groupthink 
B)  brainstorming 
C)  the Delphi technique 
D)  the nominal group technique 
E)  the devil's advocate technique 
A)  groupthink 
B)  brainstorming 
C)  the Delphi technique 
D)  the nominal group technique 
E)  the devil's advocate technique

In the decision-making process, it is important to accurately identify an existing problem prior to listing the possible alternatives for solving the problem.

Decision making using the Delphi technique ends ________.

The tendency to search for information that supports one's preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

________ refers to the likelihood that an event or outcome will actually occur.

Discuss briefly the steps in the decision-making process.

Barney is a new manager concerned about decision making. Which of the following statements would you tell Barney is true about decisions and decision making?

The phenomenon of compromising the quality of a decision to maintain relationships within a team is referred to as ________.

Decision makers characterized by the desire to preserve the status quo as much as possible are classified as having a hoarding orientation.

Which of the following is the final step in the decision-making process?

Managers know employees are more likely to be committed to a decision reached through consensus.

Rita has a nonprogrammed decision to make so she has gathered input on alternatives from her staff, her management, and her coworkers. Now it's almost as if she has too many alternatives. Rita finds herself faced with a ________.

Jared recently sent an email to all the members of his department asking them for their opinions about where the department should have its quarterly team lunch. The response was overwhelming as Jared received more than 40 suggestions. This is an example of ________.

What is the probability theory? Define probability and expected value. How are they related to each other?

Which of the following is the first step in the process of brainstorming?

Decision makers who feel that they are only as valuable as the decisions they make and are highly conscious of what others think about their decisions would be classified as ________.

________ is a decision-making tool used in risk situations - situations in which decision makers are not completely sure of the outcome of an implemented alternative.

When decisions are reached using probability theory, the alternative normally chosen is the one with ________.

The nominal group technique of decision making begins with ________.

The group decision-making process that involves the circulation of questionnaires on a specific problem among group members is known as ________.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters

Exam 6: Making Decisions

In the decision-making process, it is important to accurately identify an existing problem prior to listing the possible alternatives for solving the problem.

Decision making using the Delphi technique ends ________.

The tendency to search for information that supports one's preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

________ refers to the likelihood that an event or outcome will actually occur.

Discuss briefly the steps in the decision-making process.

Barney is a new manager concerned about decision making. Which of the following statements would you tell Barney is true about decisions and decision making?

The phenomenon of compromising the quality of a decision to maintain relationships within a team is referred to as ________.

Decision makers characterized by the desire to preserve the status quo as much as possible are classified as having a hoarding orientation.

Which of the following is the final step in the decision-making process?

Managers know employees are more likely to be committed to a decision reached through consensus.

Rita has a nonprogrammed decision to make so she has gathered input on alternatives from her staff, her management, and her coworkers. Now it's almost as if she has too many alternatives. Rita finds herself faced with a ________.

Jared recently sent an email to all the members of his department asking them for their opinions about where the department should have its quarterly team lunch. The response was overwhelming as Jared received more than 40 suggestions. This is an example of ________.

What is the probability theory? Define probability and expected value. How are they related to each other?

Which of the following is the first step in the process of brainstorming?

Decision makers who feel that they are only as valuable as the decisions they make and are highly conscious of what others think about their decisions would be classified as ________.

________ is a decision-making tool used in risk situations - situations in which decision makers are not completely sure of the outcome of an implemented alternative.

When decisions are reached using probability theory, the alternative normally chosen is the one with ________.

The nominal group technique of decision making begins with ________.

The group decision-making process that involves the circulation of questionnaires on a specific problem among group members is known as ________.

Principles of Modern Management: Concepts and Skills

Managers, Society, and Sustainability

Management and Diversity

Managing in the Global Arena

Plans and Planning Tools

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress, Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling, Information, and Technology

Production and Control

Appendix 1: Managing History and Current Thinking

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Encouraging Creativity and Innovation

Filters