Exam 17: International Operations Management

What are the basic issues involved in the management of international service operations?

When technology is evolving rapidly or delivered costs can change as a result of inflation or exchange rate fluctuation, making inputs in-house is the most logical choice.

________ refers to the situation when various units within the firm can be seen as suppliers to other units within the firm.

The suppliers used by Morrison Controls deliver components directly to Morrison's manufacturing center as the inputs are needed for production to minimize Morrison's inventory costs. Morrison most likely uses ________.

Nissan stores hundreds of cars that will be sold in the southern part of North America at the Port of Houston. How does Nissan most likely benefit from this arrangement?

When quick customer feedback is important, firms generally produce the product close to the final point of sale.

What is the role of government in international services trade?

________ is the set of activities an organization uses to transform different kinds of inputs into final goods and services.

What factor is LEAST influential on a firm's decision to make or buy inputs for manufacturing?

What is an information system?

What is international logistics and materials management? What factors differentiate domestic and international materials management?

Which of the following is the most likely reason that Urban Outfitters poses a significant threat to Zara?

BP has several units responsible for its business. One unit explores the world for natural gas and crude oil. Another unit extracts the oil and gas. Another unit transports the oil and gas, and its refineries transform the crude oil into gasoline and other products. BP trucks transport the refined products to company-owned service stations for sale to the final consumer. BP's operations management system is based on ________.

In the Japanese keiretsu system, contract enforcement between firms and suppliers is less problematic because of ________.

________ refer(s) to the reputation a country has for products it produces.

The decision to buy rather than make dictates the need to choose between long-term and short-term supplier relationships.

Which theory explains why China's low labor costs have attracted toy, footwear, and textile manufacturers to develop manufacturing facilities in China?

________ is the extent to which a firm either provides its own resources or obtains them from other sources.

Which of the following is NOT an essential component of total quality management?

________ is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.