Exam 17: International Operations Management

Supply chain management is the process of selecting whether to make or buy the resources necessary for the manufacturing process.

What increases the difficulty and expense for international businesses that try to enforce contracts with foreign suppliers?

Which theory suggests that countries with large, low-cost endowments of a factor of production will attract firms needing that factor of production?

A firm that buys rather than makes lacks the flexibility to change suppliers as circumstances dictate.

What is the make-or-buy decision? What factors influence the make-or-buy decisions? Why do most PC manufacturers choose to buy instead of make?

Perrier takes samples of finished products and measures their actual content to assess if the contents measure within the appropriate range. This is an example of ________.

What function is LEAST likely performed in the management of international services operations?

Buying inputs for manufacturing increases the firm's level of investment.

The business strategy followed by the firm sets the stage for the role of operations management within an international firm.

Ben works as an operations manager at Fulsom Manufacturing, an MNE with facilities in Asia and the U.S. Which of the following activities is most likely NOT an aspect of Ben's job?

What has the most significant impact on planning and implementing operations management activities?

When quality is high, productivity goes down.

How does a product's value-to-weight ratio influence the production location decision?

________ is a family of mathematically based tools for monitoring and controlling quality.

What business strategy relies on creating goods that are clearly unique?

________ is the management of the flow of materials, parts, supplies, and other resources from suppliers to the firm; the flow of materials, parts, supplies, and other resources within and between units of the firm itself; and the flow of finished products, services, and goods from the firm to customers.

Free trade zones enable firms to lower costs by importing key components and then assembling products locally.

A(n) ________ is a methodology created by a firm to gather, assemble, and provide data in a form or forms useful to managers.

The importance of information management depends on the type of strategy and organization design the firm uses.

What are operations management decisions, processes, and issues that involve the creation of intangible services called?