Exam 19: International Human Resource Management and Labor Relations

Jessica is an HR manager at EXP Furnishings, an international firm. Which of the following is most likely NOT one of Jessica's job duties?

________ are residents of the international business's home country.

Ingrid has been transferred from Germany to the United States. She has been in the U.S. for a few weeks and finds the environment exciting and stimulating. She loves such things as the shopping in the U.S. and feels certain she will adjust to this new environment easily. Which stage of acculturation is Ingrid in?

What are the basic elements of the international human resource management process?

Pet Comfort Systems is a firm based in Chicago that has just started exporting a small number of pet beds to retail stores in London, Tokyo, and Paris. The export department manager at Pet Comfort Systems is most likely from which country?

Parent country nationals (PCNs) are commonly used to fill lower-level jobs abroad.

Labor complaints heard by arbitration committees in China have declined significantly since 2000 because of increased wages and improved working conditions.

What is the first step in the international human resource management process?

________ refers to bringing a manager back home after a foreign assignment has been completed.

How is a hardship premium used?

Who typically heads up an international division?

Turnover refers to the extent to which a firm is able to retain valued employees.

What is human resource management? What tasks are handled by an international firm's HR department?

After training and development takes place, what comes next in the international human resource management process?

Decentralized firms tend to prefer home country nationals in international assignments.

________ refers to the requirement in Germany that unions have input into how firms are run.

What is a disadvantage of using host country nationals to manage foreign operations?

Having the freedom to choose whether to accept or reject an expatriate assignment increases the likelihood a manager will be successful at the assignment.

How does the scope of internationalization affect recruiting, training, and retaining managers?

According to research, what is the primary barrier to a firm's successful entry into a foreign market?